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Active1mo ago

Lead Engineer, Issue Management & Triage

Diligent Robotics·📍 Austin, Texas, United States

Employment

FULL TIME

Work mode

On-site

Experience

7+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet — leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem), and sensor hardware. You'll combine remote data analysis with bench/lab failure analysis at our Austin HQ, turning field-technician reports and fleet data into clear problem statements, validated root causes, and corrective actions driven to closure with engineering, operations, manufacturing, and vendors. We are hiring a Lead Engineer, Issue Management & Triage to lead the systems, tooling, a

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About this listing

  • Source: Diligent Robotics's official careers site (via Greenhouse) · last confirmed on the source 3 Nov 2026
  • Posted 11 Sept 2026

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What they are looking for

Skills & requirements

python →sql →

Department · Central Ops

Hiring company

Diligent Robotics

Technology

We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we seek to transform the meaning of “work.”

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