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Active4h ago

Lead Engineer, Issue Management & Triage

Diligent Robotics·📍 Austin, Texas, United States

Employment

FULL TIME

Work mode

On-site

Experience

7+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet — leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem), and sensor hardware. You'll combine remote data analysis with bench/lab failure analysis at our Austin HQ, turning field-technician reports and fleet data into clear problem statements, validated root causes, and corrective actions driven to closure with engineering, operations, manufacturing, and vendors. We are hiring a Lead Engineer, Issue Management & Triage to lead the systems, tooling, a

What they are looking for

Skills & requirements

pythonsqlaigo

Department · 900-Central Ops

DR

Hiring company

Diligent Robotics

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