We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position is open to candidates located in Arizona. The work schedule is Monday through Friday, from 8:30 AM to 5:00 PM Arizona time. The Care Management Associate (CMA) supports comprehensive coordination of medical services that include intake and outgoing calls for medical services. We work closely with both case management team and utilization management team. The Care Management Associate will review eligibility and benefits and open pre-certification cases and either approve or send to nursing staff for review. Additional responsibilities include but not limited to the following: - Evaluates patients using targeted intervention business rules and processes to identify needed medical services, make appropriate referrals to medical services staff, and coordinate the required services by the benefit plan. - Communicates health care service delivery as required based on outcomes/reviews noted by the nurse or medical director - Performs non-medical research pertinent to the establishment, maintenance, and closure of open cases. - Provides support services to team members by answering telephone calls from providers and members, taking accurate messages, supporting electronic transmission review and referrals as appropria
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Telephonic Quality Outreach Professional in United States
37 active opportunities · Updated October 2026
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. ** Candidates MUST live in the state of CA, and be a licensed pharmacy technician with the CA Board of Pharmacy (BoP). ** Position Summary The Pharmacy Technician – Clinical Support Services position is responsible for utilizing their clinical knowledge and excellent customer service skills to provide our patients with the smooth service and delivery of medication and supplies to their homes. You will make a difference by bringing your personal touch and clinical experiences that will support our patient’s one on one care. Coram CVS/specialty infusion is a national leader in the home infusion field. As part of the team, you will have an important, uniquely rewarding role putting your Pharmacy Technician skills and experience to work in a closed-door practice setting. Responsibilities Partner closely with pharmacists to coordinate and process new patient referrals, prescription renewals, and ongoing refill management. Serve as a primary point of contact for patients, prescribers, and healthcare providers through frequent telephone communication regarding specialty medication refill scheduling, therapy continuation, and service coordination. Verify insurance coverage and ensure all requirements for dispensing and shipping, including prior authorization approvals when applicable, are in place before medication fulfillment. Contact
Become a part of our caring community The Care Manager, Telephonic Behavioral Health 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager, Telephonic Behavioral Health 2 employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Reports to the Regional CM Manager. Use your skills to make an impact Required Qualifications Must have an active, unrestricted SC Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC) OR an active, unrestricted compact Registered Nurse (RN) license . 2 or more years of experience working as a behavior
Become a part of our caring community The Transition Coordinator (Care Coach 2) evaluates member's needs and requirements. This evaluation aims to achieve and/or maintain an optimal wellness state. The Coordinator does this by guiding members/families toward resources and facilitating interaction with them. These resources are appropriate for the care and wellbeing of members. The Care Coach 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Position Responsibilities: Support the ongoing member transitions in and out of the Indiana Medicaid programs, the Contractor's enrollment, and among care settings. Complete transitions and assists with the planning and preparation for them, and the follow-up care after. Works with the Member Advocate Coordinator and other member-focused departments of the plan. This collaboration ensures continuity and coordination of care and member and provider communication through the initial transition, ongoing benefit plan, and MCE transfers. Ensure the transfer and receipt of all outstanding prior authorization decisions, utilization management data, and clinical information such as prevention and wellness programs(s), care management and complex case management notes. Help with transitions from the custodial setting to the home and community-based setting. We ask that you have telephonic and in-person meetings within an assigned region. The purpose of these meetings is to work with various stakeholders, including long-term care members, hospital/rehab staff discharge planners, family members/POA's, PCP's, and other healthcare professionals. The ultimate goal is to prevent custodial placements whenever possible. Assess and evaluate member's needs to establish a member specific car
$42 – $65/hr
Job Title Remote Service Engineer, IGT-S (Remote-Based) Job Description Exciting opportunity combine your technical, networking, and customer interaction skills utilizing the latest remote access technologies to assist healthcare customers with IGT - Fixed Systems products. Your role: Acting as a Remote Service Engineer (RSE), the aim of your job is to provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners, utilizing the latest remote access technologies. Acting as a Philips Representative in response to customer inquiries and providing telephone and remote technical support to external customers Resolving customer service events by leveraging Philips tools and resources as needed Timely escalation of customer product issues for evaluation and action by higher level support Utilization of appropriate remote tools to resolve issue and thus avoid dispatching of service call to Field Service Engineer Implementing best practices and process improvements while diagnosing problems, apply effective solutions and determine follow up actions Driving increased productivity through utilization of remote tools and technical skills Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities. You're the right fit if: You’ve acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment. Philips Image Guided Therapy (IGT) System - Azurion and/or Alllura systems experience and training is required. Your skills include the ability to understand and apply electronic, mechanical
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Overview: • The Executive Assistant will support key executives across Consumer Products and Processing. They will help to set the tone for the team. A high energy, creative, outgoing “people person” with strong trust is desired. The role includes performing general administrative duties such as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, copying, ordering supplies, and maintaining department records including the departmental budget and contract administration support. Ideally, this person would also be keen to take on more than the core tasks and would be interested in leveraging this role as a way to expand their experience and develop their skills through some project work. Major Accountabilities: • Perform general administrative duties to support day-to-day operations in such areas as phone coverage ,scheduling meetings, completing travel arrangements, expense reporting, maintaining management calendar, and taking and distributing meeting minutes. • Prepare communications, reports, presentations, or other assigned documentation • Ensure all meeting support is appropriately coordinated for meetings and events • Administer programs, projects or processes specific to the Credit team, and maintain spreadsheets o
Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. The Business Development team is looking for a Sales Development Representative/Business Development Intern to further develop our business with corporations, financial institutions, and consulting firms within the region . The Associate will be responsible for assisting in building a pipeline of prospects across a variety of industries. This is an exciting opportunity for a self-starter who wants to learn more about financial services, consulting, or other industries and make a significant contribution to our business model. This is a hybrid role based in our New York City office starting June 7, 2027. The application deadline for this role is November 1, 2026. What You'll Do: Help create and develop a robust pipeline of qualified prospects Research target industries, sub-sectors and companies in order to understand their information/ research needs and pain-points Map companies in order to identify target groups and job functions Prospect targets via email and telephone and schedule meetings Generate engaging content for meetings with prospects and effectively articulate our value proposition Develop a strong knowledge and understanding of the competitive landscape Provide client/ prospect feedback to sales and management What You Have: Pursuing a Bachelors degree, graduating in 2028 Mature communicator capable of handling high-profile clients Intellectual curiosity and desire to learn Demonstrated ability to work both individually and as a part of a team Ability to think creatively and prioriti
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