Customer Experience Manager in Canada

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. As a Commercial Contracts Specialist, you will be a non-attorney partnering closely with Commercial Counsel to effectively support our rapidly growing portfolio of commercial customers. In this role, you will also work closely with Palantir’s Sales, Legal, Finance, and Engineering teams, while owning the drafting, administration, and negotiation of commercial customer contracts, and building infrastructure to support our commercial customers at scale. As you develop expertise with our commercial contracts and build relationships with our internal partners, you will become adept at quickly researching and answering factual and interpretive contractual questions as needed. You will also support various special projects that arise at our fast-paced, mission-focused company. We’re a team that values both creativity and teamwork - whether operating solo or collaboratively, we seek to achieve great results on challenging, time-sensitive projects. You'll be given open ended objectives and will find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you'll bring large and multi-phase projects to successful completion while prioritizing team outcomes over individual wins. You are able to deliver complex information in an understandable way, and can manage high touch stakeholders in a constantly shifting landscape. You are ready to become an expert on the intricate details of the contracts that enable Palantir to implement its cutting-edge technology to solve real-world pro

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team you will be responsible for analyzing and reviewing complex revenue transactions as well as continually refining our revenue recognition policies. You will be responsible for all aspects of the quote-to-cash cycle related to your customer portfolio by working closely with Deal and Finance teams to ensure the accounting and operational aspects of your deals progress efficiently and accurately. You are a key player in the global revenue close process. You are a team player who is eager to learn and improve with a strong attention to detail. The position also requires strong operational, organizational, and communication skills.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Senior Identity Security Engineer on Palantir's Identity Security team, you will own the security posture of the identity infrastructure that Palantirians, customers, and services rely on every day. The Identity Security team is responsible for all identity types at Palantir - workforce, customer, workload, and agentic - giving you the rare ability to architect, threat model, and drive security outcomes across the full identity surface. You will help shape the technical direction for identity security at Palantir, reduce standing access, lead identity threat modeling, and contribute to the next generation of identity primitives including agent identity, JIT-native governance, and unified policy enforcement across workforce and customer IAM. As part of Palantir's best-in-class Information Security organization, you will research, architect, and scale solutions that help Palantir stay ahead of a dynamic identity threat landscape.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Mobility Tax Analyst, you will be responsible for assisting with the payroll tax compliance and accounting reporting areas of Palantir’s Global Mobility program. You will craft, implement, and execute processes to streamline workflows, reduce friction, and deliver great customer service to our mobile employees. In this role you’ll be assisting the Mobility Tax team to ensure the tax implications of every assignment are understood and accounted for correctly by both Palantir and our assignees. You will have the opportunity to collaborate with the Finance, People and Legal teams and business leads to support the seamless movement of Palantir employees around the world. To be successful in this role you’ll need a combination of program management, process optimization, and execution skills in addition to a working knowledge of mobility tax workflows. We value problem solvers who are energized by the chance to improve the efficiency or accuracy of existing processes.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team, you will be responsible for guiding your customer & deal portfolio through the quote-to-cash process, analyzing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies. You will need to be able to articulate revenue guidance clearly while supporting legal and deal team on contract drafting to maximize revenue. You will also provide direction on technical revenue accounting issues and be able to explain the accounting impact to the internal stakeholders across various teams including Business Development/Sales, Legal, and Finance during the contract negotiation process. You will work closely with Sales, Finance, and Accounts Receivable teams to ensure the health of your portfolio and participate in global month/quarter end revenue close. You are a hands on self-starter who loves to collaborate, and who is always looking to improve upon the status quo. The position requires strong technical, analytical, attention to details and communication skills.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: The Services Architect is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform for our customers. You will focus on Okta’s Workforce Identity Cloud offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. Job Duties and Responsibilities: Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. Work with customers to document the common technical and functional requirements for specific solutions. Support creation of project plans to develop and implement the proposed solution. Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. Assist in periodic customer health-checks and proje

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional Services and Delivery Success organization. This role sits at the intersection of delivery excellence, partner enablement, and business intelligence. Unlike product-focused enablement roles, this position is laser-focused on delivery methodology, operational execution standards, and project-level governance. Your mission is to drive better customer and partner outcomes by analyzing real-world professional services delivery, translating common implementation patterns into repeatable requirements, and creating standard delivery methodologies. You will bridge the gap between internal and external execution by packaging these delivery frameworks into external playbooks, checklists, and blueprints that our internal teams and service delivery partners can leverage to execute consistently. Additionally, you will support our strate

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The strongest enterprise and mid-market marketing doesn't lead with a product — it leads with the problem a buyer already has. A hospital administrator isn't looking for "Lyft Concierge"; they're looking to reduce missed appointments. An auto dealer principal isn't looking for a rideshare product; they're looking to keep loaner logistics from costing them revenue. We are in the process of revising our go-to-market for Lyft Business to organize around these audiences and their transportation problems, with Concierge, Lyft Pass, Business Profiles, and our Business Travel products positioned as the answer to a clearly named pain point by customer profile. We're hiring an Industry Marketing Manager to build that audience-first structure for our priority verticals, starting with Healthcare and Automotive , across both mid-market and enterprise segments. You'll own the vertical narrative and the content, demand generation strategy, and enablement that will drive marketing-attributable revenue. The primary function of this role is to build and lead vertical-specific go-to-market (GTM) motions for our mid-market and Enterprise business — bringing together vertical-specific content, demand generation, and sales enablement into a coherent, audience-first strategy. Responsibilities: Own vertical strategy and integrated programs Design and execute large, orchestrated tentpole programs for our priority verticals (no more than 2 per quarter) — multichannel activation spanning digital, live events, paid media, social, and press — that bring our value proposition and industry point of view to life for a defined buyer (e.g., hospital CFO, healthcare operations leader, dealer principal/service manager). Build and maintain a thought leadership agenda for each prioritized vertical: original research, proof p

At Lyft, our mission is to serve and connect. Fleets is a dynamic area working with 3rd-party partners to match autonomous, livery, and taxi fleets with the Lyft marketplace; managing programs for special vehicles like Express Drive rentals, electric, and premium vehicles; and crafting tooling for on-the-ground fleet operations. As an Engineering Manager on Global Growth, you’ll be responsible for setting the technical direction for the team, making tradeoffs between technical investments and product work, and communicating the strategy transparently to the team and to leadership. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will lead a group of talented engineers and help the team to deliver business impact while being open to change through constant experimentation. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you. Responsibilities: Lead a team of talented backend and mobile engineers who like to ship code and tackle hard engineering problems Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Set the technical vision and strategy for an evolving product area Co-own the product strategy with the product partner and ensure timely delivery with high quality of the engineering solutions Create plans for prioritizing technical and resourcing challenges in your organization Maintain a balance between building sustainable, high-impact projects and shipping things quickly Instill a spirit of continuous improvement in the team’s code, architecture, and processes Work closely with the Lyft recruiting team

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The divide between business needs and technical delivery is one of the most persistent challenges in enterprise technology, where People teams struggle to articulate requirements and engineering teams lack the business context to build truly impactful solutions. As a Senior Business Solution Architect for People at Lyft, you'll eliminate this gap by serving as the critical connection point between our People teams and our Corporate Engineering and IT (CEIT) organization. This customer obsessed role uniquely combines deep functional business expertise with strong technical acumen, with an AI native approach, enabling you to translate complex business needs into systemized, scalable solutions while driving AI-enabled transformation across the People function. We're seeking a strategic thinker who thrives at the intersection of business and technology, possesses exceptional communication skills across both technical and non-technical audiences, and is dedicated to architecting the future AI Native state of how the People function operates. You'll be the trusted advisor to both business leaders and engineering teams, ensuring our People organization has systems and processes that scale with our business while our engineering teams build solutions that truly move the needle. With AI fundamentally reshaping how the People function gets work done, your expertise will be critical in helping us responsibly harness these technologies to drive operational excellence. In this role, you'll reimagine People workflows through an AI-first lens, design business processes that balance operational excellence with technical feasibility, and champion automation that elevates teams from tactical execution to strategic impact. If you are a candidate who has the vision of what could be, who has the ability to cultivat

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core corporate finance functions are critical to Lyft’s success. The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow. The Oracle EPM Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate consolidations systems, managing their daily performance and incidents, creating automated workflows, building customer solutions, configuring applications, providing end user training and protecting all system related information assets. In this pivotal role, you will leverage your deep expertise in FCCS, ARCS, Data Exchange and EDMCS to drive innovation across our financial consolidation, reporting, reconciliation, and planning processes. Working at the intersection of finance, technology, and strategy, you'll collaborate with key stakeholders to architect solutions that enhance accuracy, efficiency, and compliance while positioning our organization for continued growth and adaptability in a dynamic business environment. Responsibilities: Strategic Leadership & Expertise Lead all aspects of the front-end administration of the FCCS, ARCS, Data Exchange, EDMCS systems including maintaining metadata, rules, forms, developing reports, creating locations, mappings, and granting user access. Serve as the support person and subject matter expert for FCCS, Data Exchange and ARCS configurations, setting technical standards and driving continuous improvement initiatives Strong understanding of complex EPM implementation projects from conception to completion, ensuring on-time, within-budget delivery while exceeding stakeholder expectations Advanced System Configuration & Development Design and implement sophisticated FCCS business rules, incl

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organiza

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Enterprise sales team is expanding and we are seeking a qualified Account Executive with expertise in the industry and a “hunter” mentality. In this role you will use your creative prospecting skills to strategically pursue net new business and customer acquisition. Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace Prospect qualification and the development of new sales opportunities and ongoing revenue streams Land, adopt, expand, and deepen sales opportunities with accounts in your region Achieve

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a BDR Manager, you will lead a team of BDRs (Outbound Business Development Reps) that focus on generating meetings, opportunities, and pipeline in net-new and customer accounts for our US Enterprise market segment. You will join a team of highly motivated, energetic sales professionals that take pride in landing new customers, uncovering additional use cases within our current install base, generating pipeline, and delivering the Box message to a wide base of accounts across various industries. WHAT YOU'LL DO Hire, train, manage a team of Business Development Representatives Develop and execute career development plans for growth within the Box Sales organization Set and maintain a high-performing culture and morale through coaching and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support. The Senior Data Analyst Opportunity Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption. You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth