It Support Dublin in San Francisco

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an IT Service Desk Engineer on our IT team, you'll own the end-to-end onboarding operations experience that sets every new hire up for success on Day 1. This role sits at the center of how Coinbase scales onboarding support globally, partnering across IT, People Ops, Engineering, and Security to deliver a consistent, high-quality experience. You'll run the day-to-day support operations, maintain the documentation and workflows that power onboarding, and drive automation that reduces friction while keeping quality high. What you'll do: Own new hire onboarding support operations, including Slack-based troubleshooting, Day 1 issue resolution, and facilitated sessions for high-touch or specialized cohorts Manage the global onboarding support rotation, ensuring regional coverage and readiness, and train rotating team members on onboarding standards and processes Lead intake, triage, and escalation of onboarding-related requests through ticketing systems, coordinating with partner teams to resolve blockers impacting new hires Maintain the Computer Setup Guide and onboarding knowledge base, ensuring documentation stays accurate and aligned with live UI, system behavior, and operational workflows Drive onboarding workflow improvements by identifying repetitive issues and piloting low-code automations, bots, and AI-assisted support motions that reduce manual work at

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role We are looking for an experienced IT Support Lead to deliver exceptional technical support while helping scale and improve our IT operations. This is a hands-on role for someone who enjoys solving complex technical problems, improving processes, and creating a great employee experience. As the IT Support Lead, you will be the primary owner of day-to-day IT support operations, endpoint lifecycle management, onboarding and offboarding, inventory management, and knowledge management. You will serve as a senior technical resource for employees and help establish operational standards across the IT organization at HP IQ.. What you might do Provide hands-on technical support for employees across macOS, Windows, mobile devices, office technology, and SaaS applications. Act as the senior escalation point for complex support issues, driving problems through resolution while maintaining a high-quality employee experience. Identify recurring support trends and help improve processes, tooling, and self-service resources. Own and execute IT onboarding and offboarding workflows, including device se

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role We are seeking an experienced IT Engineer to own and enhance the technology experience within HP IQ. This role combines traditional IT operations, SaaS administration, endpoint management, and infrastructure support with a strong focus on automation, scalability, and employee experience. The ideal candidate is a hands-on problem solver who thrives in fast-paced startup environments, takes ownership of systems and processes, and proactively identifies opportunities to improve tooling, security, and operational efficiency. You will serve as a technical escalation point for the IT Support team while helping shape the future of our internal technology stack. What you might do Manage and administer core business platforms including Google Workspace, Microsoft 365, Okta, Slack, and other SaaS applications. Ensure employees have a seamless and productive technology experience across all systems and devices. Evaluate, implement, and optimize tools and workflows that improve employee productivity and reduce operational friction. Develop and maintain IT documentation, standards, processes, and

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation Lead and own IT projects f

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch’s success. About the Role Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high-potential creators on Twitch. As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends. You enjoy spotting talent early, understanding what makes creators successful, and helping them build long-term careers on Twitch. In this role, you'll work across two complementary creator pipelines. First, you'll manage Twitch's inbound creator program, identifying creators who are gaining momentum on Twitch and helping them develop into long-term partners. Second, you'll proactiv

About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! About the Role Platform Services is one of DoorDash’s organizations responsible for extending DoorDash beyond the consumer marketplace. The team owns three distinct business lines: Drive, a white-label delivery API that enables external businesses to access DoorDash’s delivery network; Parcels, which provides last-mile logistics for retailers and merchants; and Enterprise (DoorDash for Business), a b2b product suite powering corporate meal programs and large ordering for organizations of all sizes. We are looking for a Senior Technical Program Manager to help scale Platform Services. You will lead important engineering wide initiatives across Enterprise, Drive, and Parcels, working with Engineering, Product, Operations, and business leaders to deliver dependable, extensible logistics capabilities for external businesses. Programs will span backend services, partner and merchant integrations, operational tooling, and platform interfaces. They require strong technical judgment, cross organizational coordination, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering. You're excited about this opportunity because you will… Drive Platform Services’ Most Strategic Programs - You will partner closely with Engineering and Product leadership, Strategy & Operations, and cross-functional teams to turn Platform Services’ strategy into executable technical programs. The portfolio spans Drive (DoorDash’s white-label delivery offering), Parcels (last-mile logistics for merchants and retailers), and Enterprise (DoorDa

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a highly organized, tech-savvy, and proactive litigation paralegal to join Reddit’s Legal team. In this role, you will be the primary paralegal and operational lead supporting Reddit’s Employment, IP, and General Litigation teams. This role is ideal for someone who is equally comfortable handling day-to-day matter support and scaling systems to make a growing litigation function run better. You should be excited to own core litigation support workflows, improve processes, manage discovery and preservation work-streams, and help Reddit use legal technology and AI thoughtfully to increase efficiency. Location : Hybrid. This role is remote; however, the successful candidate must be able to work from our San Francisco office approximately once a week. What You’ll Do: Serve as the lead paralegal supporting Reddit’s employment, IP, and general litigation dockets. Own core case support workflows, including matter intake, trackers, calendaring, document management, deadline tracking, and matter closeout. Coordinate with outside counsel on filings, discovery, document collection and production, invoices, and day-to-day matter administration. Own and manage Reddit’s legal hold and preservation process, including drafting legal hold notices, issuing and tracking legal holds, and managing preservation activities within various systems to ensure the preservation of potentially relevant information. Lead and assist with e-discovery matters, including initiating and managing data collections

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Software Engineer, you will own the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Design and implement scalable backend systems for Federal customers using cloud-native AI infrastructure. Build features for agentic systems including multi-layered guardrails and data retrieval optimization. Develop data pipelines and machine learning infrastructure to make data sources accessible by agents. Collaborate with cross-functional teams to execute backend solutions for secure environments. Participate in customer engagements to understand requirements and deliver technical solutions. Define requirements with stakeholders and implement features until they are accepted. Contribute to the platform roadmap and product strategy for the Federal business. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers. Manage the full lifecycle of feature development from requirement definition to deployment on classified networks. Direct the orchestration of asynchronous agent fleets to meet mission requirements. Lead customer engagements to translate mission needs into technical requirements. Own the communication with stakeholders to ensure implementation meets defined acceptance criteria. Conduct technical reviews and identify risks within machine learning infrastructure and model serving. Drive the platform roadmap by providing technical specifications for Federal product offerings. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and contai

POSITION SUMMARY: A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures. The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location. Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth. *** IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION *** PRIMARY RESPONSIBILITIES: Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. Verifies patient by reading patient identification. Obtains blood specimens by performing venipunctures and finger sticks. Maintains specimen integrity by using aseptic technique, following Natera[KC1] procedures; observes isolation procedures. Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2] in Natera provided system. Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team [MB3] of unresolved orders. Updates job knowledge by participating in educational opportunities; reading professional publications; main

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Accounting Manager, Technical Accounting & Financial Reporting San Francisco, CA (Hybrid) About The Role We are seeking a highly motivated Accounting Manager, Technical Accounting & Financial Reporting to play a key role in building and scaling Snorkel's accounting organization. This position combines technical accounting expertise with operational excellence. You will partner closely with the Controller and Accounting team to own key areas of the monthly close, prepare technical accounting analyses, support financial statement audits, and help establish scalable accounting processes and internal controls. The ideal candidate enjoys solving complex accounting issues while remaining hands-on in day-to-day accounting operations. You thrive in a fast-paced startup environment, embrace ambiguity, and enjoy building processes that support a rapidly scaling business. What You'll Do Month-End Close & General Accounting Support and help lead the monthly, quarterly, and annual close processes. Prepare and review journal entries, reconciliations, accruals, and supporting schedules. Perform detailed balance sheet reconciliations and investigate reconcil

About the Team At DoorDash, we’re reimagining how people connect with the things they need — whether it’s a meal, a grocery run, and anything in between. Our audiences — Consumers, Dashers, and Merchants — are at the heart of everything the Design org builds. Our content design team plays a big part in this, with each content designer shaping the experience and bringing our vision to life through clear, thoughtful language that makes our three-sided marketplace easier, faster, and more human. About the Role We’re looking for a full stack UX Design Engineer to be the technical backbone of our global Content Design org and leader who builds the platforms, tooling, and ML systems that make world-class, localized product content effortless across DoorDash, Wolt, and Deliveroo. You’ll work at the intersection of design and engineering to build content tooling and embed LLM-driven workflows into product experiences. You’ll accelerate content design AI tooling so that CD’s can focus on the highest leverage strategic work, while your tools enable product designers and cross functional partners to ship high-quality content faster across DoorDash, Wolt, and Deliveroo. You're excited about this opportunity because... Design and build internal content tools that: Help PMs and designers generate, manage, localize, and deploy product content at scale. Plug custom GPTs and other LLMs into everyday product workflows for content iteration and improvements. Own full-stack development of these tools: Build and maintain frontend experiences using React and modern JavaScript/TypeScript. Design and implement backend services and APIs (e.g., Kotlin/Java) to support content tooling, experimentation, and automation. Integrate tooling with experimentation and infra: Embed content tools into A/B testing platforms so teams can test and ship variants with minimal engineering dependency. Build pipelines from variant generation → experiment → automated deployment of winners. Operationalize

About the Team We help Merchants access the financial products they need to grow and operate their businesses. DoorDash Capital is one of the company's fastest-growing bets, and our team owns the full growth engine from identifying unmet Merchant needs to launching products and scaling them. We obsess over how to deliver more value to Merchants through our platform and our financing partnerships, and we measure ourselves on adoption, revenue, and Merchant outcomes. About the Role You will report to the Director, S&O New Business on our DoorDash Capital team and own the growth of one of our newest bets with a key partner in the financing space. This is a 0-to-1 growth role: you'll take an early product and scale it to maturity by driving adoption, conversion, and revenue. You will have support from product, engineering, sales, and marketing. The ideal candidate is energized by finding growth levers, moving fast, running experiments, and learning from data in a high-velocity environment. You’re excited about this opportunity because you will… Strategize – Understand the needs of our Merchants, prioritize those needs by impact, and create solutions with cross-functional partners Build – Drive the implementation of new product features and processes for managing Merchant financial products Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t be playbooks or templates, instead you will create them. Analyze – Leverage data whenever possible to inform your hypothesis and convince cross functional partners. Influence – Work cross-functionally with our Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on a path forward and bring these products to market We’re excited about you because… You have 4+ years of experience in strategy & operations / product management / investment banking / management consulting / mergers & acquisitions or relate