Operational Account Manager in Canada

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A SENIOR SOFTWARE ENGINEER YOU WILL: Drive high-impact initiatives that span our product areas and full tech stack, including golang and Python on the backend and TypeScript/React on the frontend. Own and deliver features across the notebook service, container runtimes, and UI — designing and shipping medium-to-large projects independently, from ambiguous problem statements through production and post-launch. Advance core platform initiatives such as runtime management and patching, environment reproducibility and replication, security and compliance, and observability for notebooks. Extend the product to operate reliably in regulated and air-gapped environments, where security, compliance, and operational rigor are paramount. Promote strong collaboration within a cross-functional team and partner closely with embedded product managers and designers, as well as platform organizations across Snowflake Be a strong contributor to the product vision and drive team planning. Build for scale, reliability, and high performance, and participate in the on-call rotation to keep a Tier-1 production service healthy. Mentor, coach, and empower more junior team members, and raise the engineering bar through high-quality design and code review. OUR IDEAL CANDIDATE WILL HAVE: 7+ years o

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft is North America’s leader in micromobility. We provide the software that powers BIXI, and we own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our software is used in over 45 markets to power bike and scooter systems, increasing our reach beyond the markets we operate directly. We are looking for a passionate Product Designer to join our Montreal office to work on Lyft’s micromobility Operations Technology team. As a member of the Operations Technology team, you’ll be responsible for evolving the platform that drives the global on-the-ground operations of our business. You’ll be designing features that are used in warehouses, vans, & on-the-ground to make our transportation systems some of the most reliable in the world. You’ll confront complex technical challenges & advocate for experiences that delight our operators and promote efficiency. Our Montreal office developed the first automated bikes-share system in North America and continues to work on the platform today that provides state-of-the-art electric bikes and scooters for tens of millions of rides per year. As a product designer at Lyft, you will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launch. Using your full range of interaction, visual, and product thinking skills. As a product designer on the Lyft Urban Solutions team you will own the design of features within the core rider experience for our bike and scooter riders, within the Lyft app and our market specific apps. In a lot of ways, we function as a startup, meaning we all wor

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La communauté que vous rejoindrez : L'équipe Excellence de la main-d'œuvre et des fournisseurs, Exploitation de l'entreprise chez Airbnb améliore l'efficacité, l'utilisation, la qualité et l'impact des activités liées aux Logements, Hôtels, Services et Expériences Airbnb grâce à une combinaison d'opérations optimisées par l'IA et d'interventions humaines. Notre équipe Planification de la main-d'œuvre et analyses collabore avec les équipes Exploitation adaptée et Exploitation des revenus afin d'optimiser notre réseau de fournisseurs, de planifier nos besoins en capacité, de soutenir la dotation des projets et d'améliorer la performance des équipes de fournisseurs. Le travail effectué par nos agents est très varié : il peut s'agir d'activités de vente, de gestion de comptes ou encore d'annotation de données pour l'IA, souvent dans cinq ou six langues. 30 à 40 projets sont normalement en cours simultanément, avec une demande qui évolue chaque semaine, ce qui rend la prévision et la planification des effectifs particulièrement complexes. Notre équipe évolue très rapidement : on augmente ou réduit les effectifs affectés aux projets en quelques jours seulement. L'IA devient également un é

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. Where you’ll work This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you’ll do As a Fraud Operations Associate,

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. About the Role We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidenc

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation Lead and own IT projects f

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft is North America’s leader in micromobility. We provide the software that powers BIXI, and we own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our software is used in over 45 markets to power bike and scooter systems, increasing our reach beyond the markets we operate directly. We are looking for a passionate Senior Product Designer to join our Montreal office to work on Lyft’s micromobility Operations Technology team. As a member of the Operations Technology team, you’ll be responsible for evolving the platform that drives the global on-the-ground operations of our business. You’ll be designing features that are used in warehouses, vans, & on-the-ground to make our transportation systems some of the most reliable in the world. You’ll confront complex technical challenges & advocate for experiences that delight our operators and promote efficiency. Our Montreal office developed the first automated bikes-share system in North America and continues to work on the platform today that provides state-of-the-art electric bikes and scooters for tens of millions of rides per year. As a Senior Product Designer at Lyft, you will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launch. Using your full range of interaction, visual, and product thinking skills. As a product designer on the Lyft Urban Solutions team you will own the design of features within the core rider experience for our bike and scooter riders, within the Lyft app and our market specific apps. In a lot of ways, we function as a startup,

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. Security Operations is part of our wider Trust & IT o

About the Team DoorDash Digital Ordering is DoorDash’s leading SaaS business unit, offering a suite of products across online ordering, branded websites and mobile apps, loyalty solutions, and more that enable restaurants to reach customers and grow their revenue through their own first-party channels. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country’s biggest industry sectors. Strategy & Operations sits at the center of that opportunity. The team partners with Product to set the strategy and vision for every offering in the suite, across our SMB and enterprise merchants. We decide what to build, where to invest, and how to bring it to market, and we learn by putting products in front of merchants and running the experiments that show us what moves their business. As part of this team, the Associate Manager will take end-to-end ownership of a set of products and lead the cross-functional effort to grow them. Your work will be instrumental to helping transition DoorDash from a consumer marketplace to an industry-leading B2B SaaS company. About the Role As an Associate Manager on the Digital Ordering Strategy & Operations team, you will own a set of products within our first-party suite from end to end. You will set the strategy and priorities for those products in partnership with Product, be accountable for their growth, and lead the Product, Engineering, Analytics, Implementation, Sales, and Marketing partners who bring them to market. This role is ideal for a strategic operator who can move fast and wear many hats, equal parts analyst, builder, operator, and cross-functional leader. You will own zero-to-one experiments alongside products already operating at scale, help shape the roadmap with Product, and work directly

About the Team Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work. About the Role The US Marketplace team is looking for a motivated and hands-on operator to be the Director of Local Markets. As a Strategy & Operations Director, you’ll be responsible for driving marketplace growth in every U.S. market, across a variety of market types. You will report into the Growth and Markets team, leading cross-functional collaboration between DoorDash’s marketing, sales, product, finance, and analytics teams to deliver new products and service level improvements to drive local market growth. You'll have the opportunity to help define new ways to grow locally, incubate 0-1 experiments, scope partnership opportunities, foster relationships with external partners, and execute on a roadmap to grow the marketplace at the local level. You're excited about this opportunity because you will… Lead - From day one you’ll lead a team, helping the team to further develop the muscle of lowest level of detail analyses and execution rigor Business development - Develop relationships with new growth partners and top merchants Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the user experience at local level Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams Analyze – Shape and define our strategy based on quantitative and qualitative data, querying data directly and empowering yourself with AI tooling (Cursor, Claude) Operate – Figure out how to get from A to B–then actually make it happen. Grow – Help the business get 1% better every day. We're excited about you because… You have 10+ years of experience in strategy &

About the Team DoorDash is looking for an analytical and entrepreneurial operator to join our US Marketplace Growth team that is responsible for accelerating new growth bets, most notably with College students and Gen Z. You will dive into data to explain performance at the lowest level of detail, use AI tools to drive reporting efficiency, work with cross-functional partners to report out and explain performance, and help manage a team of College Ambassadors and leads who support our on-the-ground presence at colleges around the country. About the Role The Senior Associate, Marketplace Audience Strategy & Operations role is for truth seekers who enjoy getting scrappy while also examining data, creatively problem-solving on a daily basis, driving insights on business performance trends, using AI to drive efficiency, and working across a cross-functional organization to bring strategies to life. You will directly support new Audience penetration for DoorDash’s largest business unit. On a typical day, you will dive into data to explain performance at the lowest level of detail, broker and manage external ecosystem partnerships, think through how to solve blockers to performance at individual College campuses, work with cross functional teams to build reporting and performance updates for senior leadership, think up new ideas and translate them into an actionable test or new reporting mechanism, and drive the creating of strategic plans that drive execution throughout the business. Our best Strategy & Operations Sr. Associates are motivated, analytical, creative, and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Collaborate - Work cross-functionally with teams across DoorDash to understand, report, and drive business performance Strategize - Support the