Operations Support Senior Analyst in Canada

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Success Role Summary The Director of Customer Success is responsible for the health, retention, growth, and overall success of a portfolio of strategic customer relationships. This leader oversees a team of Customer Success Managers and serves as the operational and commercial leader for their segment, ensuring customers realize measurable value while protecting and expanding revenue. The Director partners closely with Sales, Product, TAMs, Specialist Business Leaders, Operations, and Support to drive customer outcomes, manage risk, and identify growth opportunities. Key Responsibilities Customer Retention and Growth Own renewal, retention, and expansion performance across assigned accounts. Ensure customers achieve measurable business outcomes and realize value from Mastercard solutions. Identify churn risks early and lead mitigation strategies. Partner with Sales to drive expansion opportunities and support commercial negotiations. Maintain accurate forecasts for renewals, risks, and growth opportunities. Strategic Customer Leadership Oversee a portfolio of high-value customer relationships through direct engagement and team leadership. Act as an executive sponsor for strategic accounts. Guide Executive Business Reviews and customer success planning

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Bikes & Scooters team is developing the future of micro-mobility and we are looking for a Mechanical Engineer to come in and help drive the development of our newest vehicles and sustain our fleet in operation. Responsibilities: Drive design decision by collaborating with product, engineering (EE/ME/FW/SW), reliability, and systems engineering teams Lead post-launch sustaining activities intended to support a smooth transition into production while maintaining high quality standards Derive technical architecture and engineering specifications from product requirements Use analysis to support engineering designs Lead sustaining and continuous improvement projects from concept through release and into field operations Work with GSM and Manufacturing teams to vet supply chain and production partners Prototype; create quick experimental mock-ups and meticulous mechanical models Research technologies and scope development opportunities Develop CAD databases and drawing packages, and drive handoff to manufacturers Support the build and test product development cycle, travel required Test failure analysis and solution validation to complete successful product development Conduct field failure analysis and solution evaluation Lead large projects from idea to positive execution Act on feedback to learn and grow Effectively communicate across cross functional teams to achieve results Experience: BS or MS degree in Mechanical Engineering or related technical field, and 5+ years of related industry experience Experience leading the development of a feature or module of a consumer product Strong foundation in mechanical engineering fundamentals, including solid mechanics, electromagnetics, thermodynamics, and knowledge of basic engineering materials and manufacturing processes Experience in perfo

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team of bold thinkers and sharp problem-solvers who are wired to make an impact. The Ops Platform organization develops internal platforms that replace repetitive manual processes with AI-driven systems. These tools support key areas such as Fraud Operations, Account Operations, Financial Crimes Operations, and Retirement Services. The team works closely with product, data science, and operations partners to deliver reliable systems that improve decision-making and efficiency! As a Software Developer, you will design and build platforms that enable operational teams to investigate and resolve issues more quickly and accurately. You will work with large datasets and signals to create tooling that supports fraud investigation and other operational workflows. You will collaborate with data scientists and machine learning engineers to translate manual processes into automated systems. Your work will focus on improving system reliability, reducing operational effort, and increasing the speed at which new products and features can be supported across Robinhood’s offerings. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do You will define technical direction and make architectural decisions for systems that support operational workflows across multiple product lines You will build tools that proces

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for an Executive Business Partner to support a VP, Chief Information Officer (Kevin Smith), Chief Information Security Officer (Chaim Sanders), and Director, TPM (Jared Evans), all leaders within the Foundations & AI Transformation (Foundations) organization. You will handle the calendars of 3 leaders, coordinate meetings and events and help organize org wide initiatives. You are joining a team comprised of 3 Executive Business Partners for our organization and will collaborate on org-wide projects and priorities. You enjoy working in an energetic environment, managing multiple competing priorities, and streamlining hectic days. You are incredibly organized, a true team-player, and able to build strong relationships. You make it happen and you’re not afraid to be yourself while uplifting those around you. Responsibilities: Proactively and strategically manage the executive’s complex calendar and meeting coordination, travel, and other administrative tasks Work closely with fellow EBPs to ensure efficient, effective and consistent coverage across all CSP Leaders Manage clear communication between stakeholders, identify gaps in visibility and propose solutions Independently and proactively provide solutions to issues and escalate if necessary Stay abreast of the leader’s priorities and major projects, serving as a resource for other stakeholders when needed Plan offsites and team events Project-manage initiatives and work streams; keeping track of progress, identifying areas for efficiencies, and ensuring timely completion of projects Provide peer mentorship and coaching to other Executive Business Partners in the org Budget and expense management Partner with Office Operations and IT teams to ensure teams have appropriate resources and optimal set-up for in-person, remote, and hybri

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers. We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable while riding or driving with Lyft, transforming every support interaction into a moment of genuine connection. As a Data Scientist working on Causal Inference in SCC, you'll partner with a strong team of engineers, product managers, designers, and operations leaders to deliver a personalized and exceptional experience for Lyft customers, using rigorous causal inference to guide the highest-stakes decisions we make. We're looking for a motivated and talented Data Scientist with deep causal inference expertise to join the SCC Data Science team. You'll partner closely with the area's tech lead on high-impact work spanning AI-powered support products, differentiated service, and operations optimization. The ideal candidate brings sharp applied inference intuition, a bias toward impact, and the ability to cut through ambiguity in complex problem spaces. You'll work on projects like: Design rigorous experiments and quasi-experiments to measure the causal impact of SCC product and AI-agent launches, and drive data-informed launch decisions. Build causal ML models to optimize concession budget allocation, targeting the right support credit, to the right rider or driver, at the right moment to maximize trust and business impact. Quantify the long-term effects of support-experience changes on rider and driver retention, and uncover heterogeneous treatment effects across our community. Deliver strategic insights on quality–cost tradeoffs, empowering leadership to balance service quality, coverage,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As an Observability team member, you are responsible for the operation and maintenance of our logging and metrics infrastructure. You ensure all teams at Lyft are aware of the operational health of their products by monitoring system availability and take a holistic view of our platform performance. You build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you find opportunities to improve our systems in order to push our platform forward. You provide our partners with the support they need to help them build robust large scale distributed systems. We count on the reliability of our infrastructure to empower Lyft teams to provide our customers rich experiences that are highly available with rock solid performance to ensure our transportation platform continues to connect people and places. As we grow our team, we are seeking experienced Infrastructure Engineer to ensure that as our Infrastructure continues to scale, our platform continues to provide an essential and dependable service that transports millions of people every day. Specifically we are searching for someone who brings fresh perspectives, enjoys collaborating with cross-functional teams in order to continually improve our products and services for our customers. Responsibilities: Maintain, improve, and develop tooling and systems that enhance the reliability, scalability, and efficiency of our platform. Assist engineering teams in defining service-level objectives (SLOs) and provide the necessary toolin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core corporate finance functions are critical to Lyft’s success. The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow. The Oracle EPM Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate consolidations systems, managing their daily performance and incidents, creating automated workflows, building customer solutions, configuring applications, providing end user training and protecting all system related information assets. In this pivotal role, you will leverage your deep expertise in FCCS, ARCS, Data Exchange and EDMCS to drive innovation across our financial consolidation, reporting, reconciliation, and planning processes. Working at the intersection of finance, technology, and strategy, you'll collaborate with key stakeholders to architect solutions that enhance accuracy, efficiency, and compliance while positioning our organization for continued growth and adaptability in a dynamic business environment. Responsibilities: Strategic Leadership & Expertise Lead all aspects of the front-end administration of the FCCS, ARCS, Data Exchange, EDMCS systems including maintaining metadata, rules, forms, developing reports, creating locations, mappings, and granting user access. Serve as the support person and subject matter expert for FCCS, Data Exchange and ARCS configurations, setting technical standards and driving continuous improvement initiatives Strong understanding of complex EPM implementation projects from conception to completion, ensuring on-time, within-budget delivery while exceeding stakeholder expectations Advanced System Configuration & Development Design and implement sophisticated FCCS business rules, incl

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We're hiring a Treasury Analyst to join our Treasury team at a pivotal moment — we're actively integrating recent acquisitions, implementing a new Treasury Management System, and scaling our banking infrastructure across a rapidly growing international footprint supporting Lyft’s core, autonomous, and luxury offerings. This is a hands-on role with real ownership from day one. Reporting to the Head of Treasury, you'll support critical functional areas and workstreams including cash management, liquidity optimization, and SOX compliance, while getting exposure to strategic projects that shape how Treasury operates across the company. If you're intellectually curious, detail-oriented, and energized by a fast-moving environment, you'll thrive here. Responsibilities: Treasury Operations Position cash daily for Lyft's parent and subsidiary entities across North America, optimizing liquidity at the bank account and legal entity level. Support Lyft's global banking infrastructure: the master account repository, authorized signatory records, registration/regulatory documentation, and banking product subscriptions. Execute and monitor electronic payment requests, trade settlements, and other cash movements critical to the business. Support letters of credit — issuance, renewal, and cancellation - and maintain accurate records and track related expenses. Contribute to the Treasury Management System (TMS) implementation and the subsequent process migration, including process design, parallel testing, and SOP documentation. Act as a liaison to internal and external partners, responding to inquiries and resolving ad hoc issues. Additional Responsibilities Help identify and build AI-assisted automation for repetitive Treasury tasks, driving operational efficiency across the team. Ensure adherence to Treasury polici

About the Team The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution. About the Role We are looking for a Finance Manager who will work with partners across DoorDash to ensure we are making the most efficient investment and capital allocation decisions while improving the experience for our merchants and other marketplace participants. You will help lead financial reporting, forecasting, and planning, and will guide financial insights and direction for all of our operational decisions and strategies. You’re excited about this opportunity because you will… Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Sales, Operations, Support) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments.Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution. Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions. We’re excited about you because… 6+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulti

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to the VP of Growth Marketing and the Director, B2B - Growth, Strategy, & Ops, you’ll provide high-level administrative and strategic support to the Growth Marketing leadership team. You’ll manage complex calendars and inboxes, coordinate leadership meetings, track action items, organize team communications and events, and handle travel and expense approvals. Acting as a trusted partner, you’ll help optimize time, streamline processes, and support operational planning across the organization. You’ll also collaborate with the CMO’s EA and cross-functional partners to drive alignment on key projects, milestones, and company events. This is a full time role based in our San Francisco Hub. What you’ll do at Figma: Provide direct support to our VP of Growth Marketing and our Director, B2B - Growth, Strategy, & Ops and the Growth Marketing team by attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with the CMO’s EA, etc Act as the delegate for the VP & Director, signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy Be a strategic partner to the VP & Director and their leadership team with a focus on team cohesion, operations, and planning Identify areas to optimize VP & Director’s time and make recommendations in regard to time manag

*English version will follow* Chez mtrois, nous jumelons des jeunes diplômés talentueux avec les plus grandes entreprises leader sur leurs marchés. Nous sommes toujours à la recherche de diplômés ambitieux pour rejoindre notre programme Alumni Graduate, en lançant votre carrière tech avec un poste de développeur Java Full-stack Junior. Vous travaillerez sur site pour l’un des leaders de la fintech à Montréal. Notre programme Alumni Graduate de 24 mois démarre avec une formation et un coaching de 6 semaines, ou vous apprendrez tout ce dont vous avez besoin pour démarrer du bon pied votre carrière en tant que développeur logiciel. Après avoir complété une formation, vous aurez l’opportunité de démarrer votre carrière dans les meilleures conditions dans une grande banque d’investissement ou chez un leader technologique. Vos missions: Si vous réussissez, vous travaillerez avec l’une des banques leader en investissement basée à Montréal, en tant que développeur logiciel. Vous créerez, développerez et assurerez le maintien d’applications complexes dans une équipe internationale. Nous sommes actuellement à la recherche de développeurs Java, qui, en relations avec les principales parties prenantes, testeront et améliorerons les applications jouant un rôle fondamental dans les opérations quotidienne de la compagnie. Vous travaillerez sur l’ensemble du cycle de développement logiciel, pour acquérir les bases essentielles et répondre aux exigences de support et maintenance, en adoptant une méthodologie Agile et en vous efforçant d’obtenir toujours les meilleurs résultats, pour devenir indispensable à votre équipe. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vous au cours de formation en ligne de 6 semaines

*English version will follow* Chez mtrois, nous jumelons des jeunes diplômés talentueux avec les plus grandes entreprises leader sur leurs marchés. Nous sommes toujours à la recherche de diplômés ambitieux pour rejoindre notre programme Alumni Graduate, en lançant votre carrière tech avec un poste de développeur Java Full-stack Junior. Vous travaillerez sur site pour l’un des leaders de la fintech à Montréal. Notre programme Alumni Graduate de 24 mois démarre avec une formation et un coaching de 6 semaines, ou vous apprendrez tout ce dont vous avez besoin pour démarrer du bon pied votre carrière en tant que développeur logiciel. Après avoir complété une formation, vous aurez l’opportunité de démarrer votre carrière dans les meilleures conditions dans une grande banque d’investissement ou chez un leader technologique. Vos missions: Si vous réussissez, vous travaillerez avec l’une des banques leader en investissement basée à Montréal, en tant que développeur logiciel. Vous créerez, développerez et assurerez le maintien d’applications complexes dans une équipe internationale. Nous sommes actuellement à la recherche de développeurs Java, qui, en relations avec les principales parties prenantes, testeront et améliorerons les applications jouant un rôle fondamental dans les opérations quotidienne de la compagnie. Vous travaillerez sur l’ensemble du cycle de développement logiciel, pour acquérir les bases essentielles et répondre aux exigences de support et maintenance, en adoptant une méthodologie Agile et en vous efforçant d’obtenir toujours les meilleurs résultats, pour devenir indispensable à votre équipe. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vous au cours de formation en ligne de 6 se

*English version will follow* Chez mthree, nous jumelons des jeunes diplômés talentueux avec les plus grandes entreprises leader sur leurs marchés. Nous sommes toujours à la recherche de diplômés ambitieux pour rejoindre notre programme Alumni Graduate, en lançant votre carrière tech avec un poste de développeur Java Full-stack Junior. Vous travaillerez sur site pour l’un des leaders de la fintech à Montréal. Notre programme Alumni Graduate de 24 mois démarre avec une formation et un coaching rémunéré de 6 semaines, ou vous apprendrez tout ce dont vous avez besoin pour démarrer du bon pied votre carrière en tant que développeur logiciel. Après avoir suivi une formation approfondie, vous aurez l’opportunité de démarrer votre carrière dans les meilleures conditions dans une grande banque d’investissement ou chez un leader technologique. Vos missions: Si vous réussissez, vous travaillerez avec l’une des banques leader en investissement basée à Montréal, en tant que développeur logiciel. Vous créerez, développerez et assurerez le maintien d’applications complexes dans une équipe internationale. Nous sommes actuellement à la recherche de développeurs Java, qui, en relations avec les principales parties prenantes, testeront et améliorerons les applications jouant un rôle fondamental dans les opérations quotidienne de la compagnie. Vous travaillerez sur l’ensemble du cycle de développement logiciel, pour acquérir les bases essentielles et répondre aux exigences de support et maintenance, en adoptant une méthodologie Agile et en vous efforçant d’obtenir toujours les meilleurs résultats, pour devenir indispensable à votre équipe. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vous au cours de formatio

*English version will follow* Chez mthree, nous jumelons des jeunes diplômés talentueux avec les plus grandes entreprises leader sur leurs marchés. Nous sommes toujours à la recherche de diplômés ambitieux pour rejoindre notre programme Alumni Graduate, en lançant votre carrière tech avec un poste de développeur Java Full-stack Junior. Vous travaillerez sur site pour l’un des leaders de la fintech à Montréal. "Notre programme Alumni Graduate de 24 mois commence par une formation et un accompagnement de 4 à 8 semaines, où vous apprendrez tout ce dont vous avez besoin pour bien démarrer votre carrière en tant que développeur logiciel. Après avoir complété la formation, vous aurez l’opportunité de débuter votre carrière dans les meilleures conditions, au sein d’une grande banque d’investissement ou d’une entreprise technologique de premier plan." Vos missions: Si vous réussissez, vous travaillerez avec l’une des banques leader en investissement basée à Montréal, en tant que développeur logiciel. Vous créerez, développerez et assurerez le maintien d’applications complexes dans une équipe internationale. Nous sommes actuellement à la recherche de développeurs Java, qui, en relations avec les principales parties prenantes, testeront et améliorerons les applications jouant un rôle fondamental dans les opérations quotidienne de la compagnie. Vous travaillerez sur l’ensemble du cycle de développement logiciel, pour acquérir les bases essentielles et répondre aux exigences de support et maintenance, en adoptant une méthodologie Agile et en vous efforçant d’obtenir toujours les meilleurs résultats, pour devenir indispensable à votre équipe. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vo

**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons une personne souhaitant rejoindre une équipe dynamique en tant que Développeur Go pour l’un de nos clients. Ce poste est idéal pour un ingénieur backend qui apprécie de travailler à la fois sur le développement logiciel et les opérations. Vous jouerez un rôle clé dans le développement de services backend évolutifs, la conception et la maintenance d’API, ainsi que le soutien aux initiatives d’infrastructure cloud native. Dans le cadre d’une initiative stratégique visant à renforcer la résilience des plateformes, vous contribuerez à la fiabilité et à l’évolutivité des systèmes backend essentiels tout en favorisant l’automatisation et l’excellence opérationnelle. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques significatifs dans certaines des plus grandes organisations de services financiers du monde. Services principaux Consulting et Conseil Services gérés Programme de diplômés Alumni Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, offrant des services de conseil dans les domaines du risque, de la réglementation et de la conformité ; Produits des fournisseurs ; Support d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et DevOps. Notre programme Expert offre aux professionnels expérimentés l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des plateformes de trading internationales aux applications critiques pour les pr