Product Support in San Francisco

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About the Role & Team We’re looking for an Engineering Manager to lead the Data Infrastructure team within Statsig Experiment at Amplitude. You will lead a multidisciplinary team of software engineers, data engineers, and data scientists responsible for the systems that power experimentation at scale. The team owns three critical areas: Data ingestion: Collecting and importing experiment exposures, custom events, OpenTelemetry data, and real user monitoring data across SDKs, streaming systems, cloud storage, and customer data warehouses. Data computation: Building distributed computation systems that transform raw data into accurate, timely experiment results. Stats engine: Developing and productionizing the statistical methods that help customers make trustworthy decisions from their experiments. This is not a traditional data engineering management ro

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team The Senior Marketing Analyst will be a strategic analytics partner to the Marketing organization, helping leaders understand performance, identify opportunities, and make better decisions through data. Reporting to the Director of Marketing Operations, you'll bring strong B2B SaaS analytics expertise to marketing planning, performance measurement, and business insights. You'll work closely with Marketing, GTM Analytics, Sales Analytics, Customer Success Analytics, and FP&A to connect data across the funnel and translate it into actionable recommendations. This is an opportunity to have a meaningful impact on how Amplitude measures and drives efficient GTM growth. As a Senior Marketing Analyst, you will: Turn data into actionable marketing insights: Analyze marketing performance and funnel trends to identify what's w

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About the Role & Team Every AI insight, every experiment, every cohort at Amplitude starts with a query. Our in-house OLAP engine, Nova , processes trillions of events in real time — turning raw behavioral data into fast, trustworthy answers that power decisions for thousands of product teams worldwide. We're entering a world where AI agents don't just assist product teams — they ship features, run experiments, and make prioritization calls autonomously. What makes that possible is agents' ability to verify their work against real product data continuously. That makes Nova the critical infrastructure in the loop, and as non-stop agents become the main source of queries, the demand on Nova's throughput, correctness, and operational rigor grows dramatically. We're looking for a Senior Software Engineer who wants to go deep on the engine internals and the

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. Senior Software Engineer - Analytics Compute Platform Team About the Role & Team Every chart, insight, and experiment result a customer sees in Amplitude passes through the compute layer that this team owns. Our team sits between Amplitude's front-end analytics products/ rest APIs/ MCPs and Nova, our proprietary analytics database, and owns the compute API that translates a user's question into a fast, correct answer. Our mandate: enable a highly performant, reliable, and flexible way to compute insights. Those three goals are often in tension the more flexible we make the system, the harder it is to keep it fast and simple, and a lot of the interesting engineering work on this team lives in that tradeoff. Day to day, you'll work closely with engineers on data management, marketing analytics, Session Replay, Experiment, CDP, Query,

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team Amplitude’s Revenue Accounting team is looking for a Sr Billing & Collections Analyst to own critical components of our order-to-cash process, ensuring customers are billed accurately, invoices are delivered on time, and billing issues are resolved quickly. In this role, you’ll manage the end-to-end billing cycle across our revenue streams while partnering closely with customers and internal teams across GTM and Finance. You’ll also play an important role in improving our billing and collections processes, with an opportunity to help move our order-to-cash workflows toward greater automation and scale. This is a hands-on role for someone who is highly detail-oriented, comfortable managing volume and deadlines, and enjoys solving complex problems in a cross-functional environment. As a Sr Billing & Collections Analyst

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About the Role & Team Every AI insight, every experiment, every cohort at Amplitude starts with a query. Our in-house OLAP engine, Nova , processes trillions of events in real time — turning raw behavioral data into fast, trustworthy answers that power decisions for thousands of product teams worldwide. We’re entering a world where AI agents don’t just assist product teams — they ship features, run experiments, and make prioritization calls autonomously. What makes that possible is agents’ ability to verify their work against real product data continuously. That makes Nova the critical infrastructure in the loop, and as non-stop agents become the main source of queries, the demand on Nova’s throughput, correctness, and operational rigor grows dramatically. We’re looking for a Staff Software Engineer who wants to go deep on both the engine internals and

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The Senior Enterprise Engineer opportunity Statsig is building an Enterprise Engineering team for engineers who want unusually direct ownership of high-stakes customer outcomes. Like a Forward Deployed Engineering team, Enterprise Engineering works extremely close to customers and tackles the technical problems that matter most to them. The difference is the scope of ownership. Forward Deployed Engineering is often concentrated around implementation or onboarding; Enterprise Engineering is responsible for a customer’s technical success throughout the entire customer journey. You’ll stay close as needs evolve, answering questions, investigating across the stack, identifying root causes, shipping fixes and features, and remaining accountable through resolution. This is a software engineering role with a tight customer feedback loop. It is ideal for a pragmati

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About the Role Amplitude's Cloud Platform team builds the systems that every Amplitude engineer relies on every day to ship code — and we're rebuilding them for the AI era. As a Senior Platform Engineer, you'll own medium-to-high-complexity platform projects end-to-end and help shape a platform where AI agents are first-class users alongside humans: kicking off deploys, opening pull requests against infrastructure, and triaging incidents, so a single engineer can get the throughput of a team. You'll partner with Staff engineers and product teams to make Kubernetes effortless across the engineering org, building self-service automation and scalable AWS infrastructure that lets product teams ship faster, safer, and with less cognitive load. If you're excited about building the systems that other engineers will rely on every day, this role is for you. Key Resp

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About the Team DevX owns engineering velocity at Amplitude: build systems, CI/CD, developer environments, and internal tooling. We're building a software factory: automated workflows that remove manual bottlenecks from how engineers ship code. The Role We're looking for a Staff Software Engineer – DevX (Hybrid – San Francisco) who bridges infrastructure and application thinking and can accelerate how the whole team develops, tests, and ships in the cloud. You'll set architecture for our developer platform, lead our software factory work, and push our development model toward cloud-first workflows. This is a high-leverage, low-oversight role. You'll own initiatives end to end, from an ambiguous problem to production, and set technical direction for a foundational team. What You'll Do Cloud development platform: Unify and scale our existing loca

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. Software Engineer II, Growth at Amplitude (View all jobs) San Francisco Bay Area About The Role & Team The Growth organization is focused on helping users realize long-term value from Amplitude. The team plays a critical role in that journey by driving expansion within existing accounts. Many of our customers start with just a few users — often in product or data teams. Our job is to unlock value for everyone else. We build features that help new users set up, get activated, leverage AI for frictionless insights, highlight relevant parts of the product they might otherwise miss, and expand usage across teams and departments. This is especially impactful in large, complex organizations, where getting from the first few users to broad adoption is a multiplier for retention and revenue. We work across Amplitude’s core product suite and integrations,

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Snorkel AI is looking for a Head of Talent Acquisition Operations & Insights to build and lead the systems, processes, tools, metrics, and operational infrastructure that power our recruiting organization. This leader will own the design and execution of a modern TA operations function that enables Snorkel AI to scale hiring with speed, quality, consistency, and data-driven decision-making. This is a builder role for someone who has stood up TA operations in a hyper-growth technical startup environment. You should be equally comfortable designing the strategy, implementing the systems, improving process, building reporting, leading recruiting coordination, and partnering with recruiting and business leaders to improve how hiring gets done. We are looking for someone who brings strong operational discipline, deep knowledge of recruiting systems and workflows, and a forward-looking perspective on how AI can modernize talent acquisition. What You’ll Do Build and lead the TA operations function for Snorkel AI, including recruiting systems, tools, workflows, reporting, process, and coordination. Own the recruiting tech stack, including ATS configu

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About The Role Snorkel is hiring a Head of Security to build and lead our security function end-to-end — infrastructure security, application security, and governance, risk & compliance (GRC). You'll own the security function end-to-end — strategy, team, and execution — and operate as the primary security voice with customers, auditors, and the exec team. You'll report to the CTO. This is a builder's role: you'll take security from its current state to a mature, right-sized function as Snorkel scales, hiring and developing the team as needs grow. Key Responsibilities Security Leadership & Team Building Define Snorkel's overall security strategy,

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Counsel, Commercial What You’ll Do Snorkel AI is looking for a Counsel, Commercial to join our growing Legal team, reporting to Snorkel’s Associate General Counsel, Commercial. This is a key role across Snorkel’s commercial contracting function, including vendor agreements and customer agreements. You will serve as a trusted legal partner to business teams across the company, drafting, reviewing, and negotiating a wide range of commercial contracts while helping build scalable processes. You’ll work closely with cross-functional stakeholders, combining strong commercial legal skills with the hands-on, execution-oriented approach required in a fast-growing technology company. This hybrid role is based in San Francisco or New York City. Responsibilities Draft, review, and negotiate a broad range of commercial contracts, including vendor and customer agreements, NDAs, MSAs, SOWs, order forms, and other commercial arrangements. Serve as a trusted legal partner to cross-functional teams on commercial contracts. Manage a high volume of contracts and competing priorities, ensuring timely execution and alignment with business objectives. Review and negotiate commercial

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About This Role We're looking for a Staff HR Business Partner to build and own the people strategy for Snorkel's Data as a Service (DaaS) organization. This role is hybrid ( 3 days/week in office) in San Francisco, CA . The DaaS org is a delivery-first team that has more than tripled in size over the last six months, with no signs of slowing. They deliver high-quality data operations and AI deployment outcomes for frontier labs and AI teams. This org has a unique composition: forward deployed engineers, technical and operations delivery managers, a supply team managing a workforce comprised of multiple worker types at scale, and others. The people challenges here require an HRBP who has seen this kind of complexity before, such as workforce planning across FTEs and contractors, building a high performance culture rooted in delivery outcomes, and keeping a geographically dispersed, operationally complex team connected to Snorkel's culture. You'll partner directly with our DaaS GM and leadership team, and you'll need to be as comfortable in the operational weeds as you are in strategic conversations. The ideal background is professional services, managed services

The Role: This is not your average sales role. At Sigma, we believe that people are our most valuable resource, and so we relentlessly invest in our team. Business Development Representatives (BDRs) are set up to thrive, receiving elite sales, product, and industry training. With hands-on coaching from seasoned sales leaders, you’ll learn how to develop a sales strategy, drive meaningful prospect connections, engage in consultative selling, and become a trusted advisor. Altogether, this experience is designed to prepare you for a future in sales leadership. Working with Sigma gives you the opportunity to get in on the ground floor of a remarkable startup. The Business Development Representatives of today are the Account Executives and sales leaders of tomorrow. BDRs serve on the front lines of new business, making this one of Sigma’s most critical roles. This is an in-office role, which means the expectation is that you would come to the office 5 days a week. Who You Are: A go-getter who is hungry for personal growth and advancement A team player who doesn’t want to work a mundane 9-to-5 A total nerd who understands the power of data in driving unstoppable teams A deeply principled person guided by honesty, integrity, and humility What You Care About: Learning from leaders who are dedicated to your success Working in a role you genuinely love with people you enjoy being around Making an impact in the fast-paced world of data Growing your leadership skills for a long and rewarding career You’ll Contribute By: Partnering with Account Executives to identify high-priority target accounts Prospecting, educating, and qualifying those accounts to create sales-ready opportunities Cold calling contacts and running outbound prospecting sequences in Outreach Overcoming objections through consultative selling Becoming a trusted advisor by growing relationships with prospects Effectively using Salesforce, Outreach, ZoomInfo, and LinkedIn to e