Jobs in Canada

Product Support Operations Associate in Canada

985 active opportunities · Updated October 2026

Explore current product support operations associate jobs across Canada. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Montreal, Quebec, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We’re building something new inside our AI Studio, and we’re looking for a Full Stack Engineer to help build it with us. This role sits at the center of a new platform that is being actively designed and shipped. The architecture is still taking shape, and the integration surface is constantly expanding. What excites us is the opportunity to build the infrastructure that makes never-before-imagined character experiences possible. We work where storytelling, imagination, and technology converge. Our focus is on building the core platform: the APIs, the admin tooling, the service integrations, and the delivery infrastructure that makes AI-powered character interactions real. This work connects what brand and creative teams envision with what audiences ultimately experience. This role is foundational to everything the platform does. Working closely with the Engineering Manager and Principal AI Engineer, this Full Stack Engineer will own significant portions of the system end to end — from the tooling that configures and versions character behavior to the API layer that external partners and products consume. Success here means shipping features that hold up under real-world conditions and integrating reliably with the AI services that bring characters to life. What You’ll Do Design and build features for our AI character platform. This includes: the admin tooling, as well as the API layer consumed by external integrations and par

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📍 Toronto, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit’s Ads Data Science team is looking for a Senior Staff Data Scientist to lead the scientific strategy behind Reddit’s ads measurement and signal systems. This role sits at the center of how Reddit proves advertiser value, improves signal quality, builds privacy-aware measurement systems, and connects ads exposure to real advertiser outcomes. As a Senior Staff Data Scientist for Ads Measurement, you will be the principal architect of our technical vision and the driving force behind the next generation of our measurement ecosystem. In a landscape rapidly shifting due to privacy regulations, browser changes, and evolving platform dynamics, you will spearhead innovation across experimental design (incrementality/lift), identity, signals, and privacy-safe 1P/3P measurement. This is a high-visibility, high-impact role requiring a rare blend of deep experimentation & causal inference expertise, strategic foresight, and the ability to influence cross-functional executives and industry standards. You will not just adapt to the changing ad-tech environment, you will redefine how we measure value. Responsibilities Technical Vision & Strategy: Define the long-term data science vision & strategy across ads measurement, signal quality, identity, attribution, and privacy. Establish how Reddit should evaluate advertiser value, measurement quality, and signal utility across first-party and third-party products. Set the Cross-Pillar Measurement Science Strategy: Define the long-term data science strategy across a

PythonSQLRestMachine Learning
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📍 Toronto, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Goods team in Toronto! In addition to laying the foundation of the team, the Client Partner will be responsible for forming relationships with key brands and ensuring they meet their business objectives using Reddit's advertising suite. Please note that this role is required to work in-person from our Toronto office 1-2 days per week. Core Responsibilities: Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth Proactively construct upfront and joint business plans with top clients Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform Leverage agency and client direct relationships to identify new buye

GitRestAIGo
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📍 Ontario, Canada· Full-time· Remote
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Team Description Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across multiple teams, some of these teams include: Ads ML Serving Team The Ads ML Serving team is part of Reddit’s Ads ML Platform, which builds the infrastructure and tools that power machine learning across Ads. This team focuses on creating a highly reliable, scalable, and efficient ML serving stack. Their work includes evolving long-term serving architecture, integrating closely with the ads serving stack, optimizing CPU/GPU performance, and building model velocity tools like observability libraries and model quality gating. Attribution & Identity Team The Attribution & Identity team builds products that help advertisers understand and measure the impact of their campaigns. They focus on attribution systems, identity solutions, and advertiser experimentation tools that improve performance insights and usability. Their goal is to make Reddit’s advertising platform more effective, transparent, and data-driven. Ads Growth Team The Ads Growth team drives initiatives to expand Reddit’s advertiser base, with a focus on Small to Medium Businesses (SMBs). We build and scale the technical founda

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📍 Ontario, Canada· Full-time· Remote
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Team Description Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across three distinct teams: Ad Safety & Verification Team The mission of the Ads Safety & Verification team is to protect the Reddit ads ecosystem so that users have a safe ads experience and legitimate advertisers trust Reddit. This team builds full stack, high scale products that span Reddit’s consumer-facing apps and ads systems. They own integrations with metrics verification and brand safety partners and operate services that scale to reliably handle tens of millions of requests per day. Ads Creative Management (ACM) Team The Ads Creative Management team focuses on the tools and systems advertisers use to create and manage their ad content. From images and videos to headlines and full post creatives, they enable efficient creative management and innovation across the campaign lifecycle. They work closely with AI teams to provide intelligent content suggestions and automation, helping advertisers launch high-quality campaigns faster and more effectively. Brand Innovation Team The Brand Innovation team drives the development of new ad formats that help advertisers maximize reach an

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📍 San Francisco, Canada· Full-time· Remote
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Prophecy Prophecy is building the next generation AI-powered data prep and analysis platform. Our platform enables business analysts and data teams to transform raw data into reliable, production-ready datasets and insights faster, using modern data infrastructure and AI-driven capabilities. We work with leading enterprises to simplify how organizations prepare, analyze, and operationalize data, while maintaining strong governance, security, and operational control. Our mission is to make it dramatically easier for organizations to turn complex data into trusted insights that drive decisions. About the Roles We are looking for a Director of Strategic Partnerships who can do both: drive revenue through Prophecy's partner ecosystem, and build an effective partner program. This is an early-stage, high-ownership motion, the playbook is still being written, and you'll have real influence over how we engage partners, what good looks like for partner-sourced pipeline, and how we build durable co-sell relationships with Snowflake, Databricks, GCP field and partner teams. You will sit at the intersection of sales, partnerships, and strategy, owning partner performance while building the programs and processes that scale it. You'll work directly with our AEs and SEs to bring partners into deals at the right moments, and you'll serve as the primary point of contact for our strategic cloud and ecosystem partners. What You’ll Own Partner Revenue & Pipeline Own and exceed partner-sourced and partner-influenced revenue targets on a quarterly basis Proactively generate pipeline through Snowflake, Databricks, and GCP field AEs and PDMs — building the relationships that produce qualified, sourced opportunities Drive joint account mapping and target account activation against Prophecy's ICP: enterprises running Alteryx on Snowflake or Databricks Activate co-sell motions through marketplace programs (GCP Marketplace, Snowflake Partner Network, Databricks

AWSAzureGCPAI
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📍 San Francisco, Canada· Full-time
✓ High-confidence listing

C$60 – C$80/hr

Quick readStrong listing-quality and freshness signals

As a member of our Frontier Tech Consultant team, you will play a critical role in advancing cutting-edge AI innovations by conducting high-impact experiments and ensuring seamless execution at the highest quality standards. Your work will directly contribute to Scale AI’s growth, shaping the future of artificial intelligence. In this role, you will be working on various types of projects, including but not limited to: research experiments, dataset generation, data quality improvements, and in-depth technical analysis. You will tackle complex, technical and operational challenges while collaborating closely with Scale’s ML research scientists and SPM team. The ideal candidate is analytical, detail-oriented, and results-driven, with strong problem-solving abilities and excellent communication skills. We are looking for someone who thrives in a fast-paced environment, is proactive in overcoming challenges, and is committed to delivering exceptional outcomes. If you are eager to contribute to the forefront of AI innovation, we encourage you to apply. You will be responsible for: Design and execute research experiments Build and evaluate frontier LLM datasets Develop training and testing material for frontier pipelines Improve quality of existing and new products Ideally you’d have: Strong machine learning knowledge, either by being in the final years of a ML PhD career or having already graduated Strong writing and verbal communication skills An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability Experience working in a fast-paced, entrepreneurial environment Technical skills including familiarity with Python, GPU, AWS, API, LLM, ML, and SQL Pay: $60-80/hr Commitment: This is a fully remote, US-based part-time (10-20 hours per week), on-going contract position staffed via HireArt. HireArt values diversity and is an Equal Opportunity E

PythonSQLAWSRest
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $216K/yr

Quick readStrong listing-quality and freshness signals

Scale Labs, Research Scientist — Safety Post Training As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist working on Safety Post-Training you will develop and apply post-training methods and interpretability techniques to make frontier AI systems safer, and better understood by researchers and policymakers.. For example, you might: Design and run post-training pipelines to study how training choices affect model safety, robustness, and alignment properties; Develop interpretability-informed evaluations that reveal how and why models produce unsafe, deceptive, or otherwise undesirable behaviors, and use those insights to guide targeted mitigations; Collaborate with policymakers, engineers, and other researchers to translate post-training and interpretability findings into actionable safety standards, evaluation benchmarks, and best practices. Ideally you’d have: Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance. Experience with post-training and RL techniques such as RLHF, DPO, GRPO, and similar approaches. A track record of published research in machine learning, particularly in generati

AWSRestMachine LearningAI
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Scale's internship is not a side project. Interns own real, shipped work on the same roadmaps as full-time engineers, with mentorship from world-class talent and a culture that values ownership, speed, and truth-seeking. Many of our interns return as full-time Scaliens. Example Projects Build reinforcement learning and post-training data pipelines that power frontier model development Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy Ship tools that accelerate the growth of new qualified contributors on Scale's platform Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks Develop new AI infrastructure products to visualize, query, and explore Scale data Requirements A graduation date in Fall 2027 or Spring 2028 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics) Available for a Summer 2027 internship (May/June start dates) in San Franci

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📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Join Tenstorrent as a Staff Reliability Engineer and help define the reliability strategy behind the next generation of AI computing systems. In this highly visible technical leadership role, you'll drive reliability from architecture through production, partnering across hardware, software, and manufacturing teams to build high-performance AI platforms that set the standard for uptime, durability, and quality. If you're passionate about solving complex engineering challenges and influencing products at scale, you'll have the opportunity to shape technology powering the future of AI. This role is hybrid, based out of Toronto, Canada. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You've spent 8+ years in reliability engineering, ideally in high-performance computing, AI hardware, or data center systems. You're comfortable with the statistical side of the job, HALT, HASS, ALT, MTBF, Weibull analysis, and FMEA are all familiar territory. You can work through a technical problem in a thermal lab and then explain the risks and trade-offs clearly to leadership. You're good at bringing people together, mechanical, electrical, thermal, softw

AWSAIGoSEM
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📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -74.2%

$1.3M – $1.7M/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Business is changing the way companies, brands and organizations leverage the Lyft platform to redefine the way they operate and move people around. We are solving big problems, and meeting the needs of our clients and the people they care about in a whole new way. We realize that the world has changed so much recently, and that the needs of our customers and how they envision transportation is changing too. Our work is fun, challenging and rewarding and we are looking for customer and growth-focused team members passionate about solving problems and delighting our customers. As an Account Manager, you’ll help our clients understand the power of Lyft Business. You will build and manage a named account list of large organizations in the US, ensuring that they leverage Lyft’s products for any transportation objective they have. We’re building the next great transportation platform, and we need world-class talent and candidates that aren’t afraid to try new things and think outside the box to build new business. Responsibilities: Own the customer relationship with enterprise grade partners as their primary representative to Lyft for all their business related transportation needs Partner with Fortune 500 companies, to design, sell and implement custom transportation solutions for their respective passengers that include employees (essential and non), recruits, VIPs, guests, subscribers, etc Identify and generate additional revenue streams within existing accounts, including up-sells and cross-sells; selling across commuter benefits, events, employee perks, concierge, and corporate travel use cases to exceed revenue targets Generate and maintain an active pipeline with meticulous attention to opportunity staging, close dates, revenue forecasts, and deal documentation Constantly ‘se

AIGoMarketingHR
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📍 BC, Canada· Full-time· Remote
✓ High-confidence listingCompany trend -87.3%

From C$206K/yr

Quick readStrong listing-quality and freshness signals

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at all times — bringing the precision and depth of a smart warehouse to every local grocery store across North America. Inventory estimates power some of the most critical products at Instacart, from search to logistics, and this team sits at the center of it all. Operating like a startup within a larger company, the team drives the end-to-end shelf data supply chain: ingesting data from retail partners, actively collecting novel inventory observations, developing sophisticated models, and integrating those outputs into live products at scale. We are looking for a Senior Machine Learning Engineer to help build the next generation of platforms for understanding, observing, and predicting inventory levels and in-store stocking dynamics in real time. In

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📍 San Francisco, Canada· Full-time
✓ Quality checkedCompany trend -100%

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are seeking a Pricing Implementation Analyst to join our Pricing team in the Lending Organization. This is an exciting role for someone to make a direct impact on the revenue of SoFi. As Pricing Implementation Analyst, you will be working closely with a world-class team of business leaders and data scientists to help SoFi implement, monitor, and advance pricing controls and the execution of pricing strategies across our consumer lending products. What you’ll do: Pricing Execution (60%) Materialize strategy implementation by translating high-level strategies into tactical steps, assessing system implication, and ensuring specifications are complete and aligned. Maintain robust audit trails and enforce governance requirements, including Jira and Gitlab process controls. Collaborate closely with Engineering teams to troubleshoot and resolve system issues, ensure successful pricing deployments, and continuously monitor data pipelines to verify pricing strategy is running as expected. Develop and maintain systematic validation functions to ensure implementation accuracy across all products Controls & Process Improvement (25%) Develop and maintain controls, including building automated validations alerts and anomaly/exception detection Tableau dashboards Identify opportunities to enhance execution

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📍 San Francisco, Canada· Full-time
✓ Quality checkedCompany trend -100%

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a highly motivated Staff Data Scientist to join the Marketing Data Science (MDS) team. The MDS team plays a crucial role in enabling data-driven decisions across SoFi's Marketing organization through robust analytics, modeling, experimentation, and measurement. This exciting new role will focus on supporting the development and execution of top-tier marketing strategies specifically within the Direct Mail (DM) channel. The DM channel is a key driver of revenue and new account acquisition for SoFi, encompassing all lending products—including Personal Loans, Home Loans, Student Loan Refinance, In-school Loans, and Credit Cards—as well as Checking & Savings, Small Medium Business Loans, and future products. This position is ideal for someone passionate about utilizing data for problem-solving in a fast-paced environment. It requires direct interface with marketing managers, channel owners, and third-party partners to collaboratively identify opportunities for improvement and enhanced efficiency. What you’ll do: Lead the end-to-end Direct Mail (DM) campaigns, including pre-screened (PS) and invitation-to-apply (ITA) across products. This encompasses identifying the underwriting, marketing and suppression rules, clearly defining the data source and logic, executing the c

PythonSQLRestMachine Learning
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📍 Toronto, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -65.7%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Partner & Education Services Program Manager Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary Reporting to the Manager of Partner & Education Services, this role will be a key subject matter exper

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