Support Director in San Francisco

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll own products like Bits while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for interactive commerce products, delivering quick wins while building scalable infrastructure to help creators engage and monetize their communities Own the one-to-two year vision & drive prioritization for interactive features that help streamers connect with viewers, including Bits and future innovations in community engagement and creator monetizat

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team At Twitch, Content Accounting is responsible for managing the end to end financial and reporting obligations of negotiated agreements with content providers, influencers, production companies, and music rights holders. Our goal is to close our books in accordance with U.S. GAAP & internal accounting policy and meet our contractually obligated payout and reporting requirements. We support a diverse set of business stakeholders including content acquisition, music licensing, influencer marketing, and event production. We work closely with our legal, FP&A, tax and enterprise technology counterparts to accelerate Twitch’s strategy. About the Role We are seeking a Senior Accountant eager to help us re-imagine how Content Accounting operates with the growing capabilities of AI. Your core work will have you involved at every step of the process from contract ideation through to final payout—providing support for negotiation, drafting technical accounting memos, preparing cost and payout calculations, executing month-end close activities, facilitating payment runs, and delivering reporting. A successful candidate uses GenAI tools both reflexively and responsibly to enhance the group's daily productivity. You are passionate about accounting, thrive in the details, have an understanding of

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. Within Customer Trust, the Strategic Intelligence & Governance (SIG) team is the strategic and enablement backbone of the department, where we ensure the business is set up correctly, measure whether it's working, surface insights to drive decisions, and provide the tools that power CT's day-to-day operations. The Business Intelligence function owns CT's data infrastructure, dashboards, financial analysis, and operational reporting, ensuring leadership has the insights they need to make informed decisions across the organization. About the Role As the Business Intelligence Program Manager, you will join a small, high-impact team responsible for CT's data infrastructure, operational reporting, analytical insights, and dashboards. You will translate operational data into clear insights that help leadership and partners make informed decisions across Trust & Safety (T&S) and Customer Experience (CX). You will also be responsible for CT’s financial operations, including operational expenses, work

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do We are looking for a motivated and curious professional to manage one of our largest customers. The CSM for our Key Accounts team will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business re

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Come create the future of live streaming at Twitch! As a member of Twitch's BD team, you'll use your industry and product acumen, existing network, and partnership knowledge to support new prod

About the Team The New Verticals Finance & Strategy team supports DoorDash’s expansion into categories beyond restaurants, which is a critical growth driver for the overall company. We enable our businesses to grow faster while becoming more profitable. We do this by creating quarterly and annual plans, holding our stakeholders accountable to goals, and providing strategic insights on our business to understand past trends and identify the best path forward. About the Role We're hiring a Senior Associate to help lead the day-to-day financial reporting and closing processes for our New Verticals business. In this role, you'll own recurring reporting cycles, including monthly close, weekly business reviews, and cross-team planning processes, partnering closely with Accounting, Data Engineering, and business teams to keep our financial reporting accurate and on time every cycle. This is a highly detail-oriented, execution-focused role: you'll spend most of your time working directly in the numbers, with real opportunities to build automation and process improvements along the way. You will report into a Manager on our New Verticals Finance team in our Finance & Strategy organization. You’re excited about this opportunity because you will… Own the monthly close and weekly reporting process for New Verticals, ensuring our financial data ties out accurately and on time every cycle. Build and maintain financial models and reporting tools that the broader Finance team relies on every week. Partner with Accounting, Data Engineering , and cross-functional business teams to investigate and resolve reporting discrepancies before they affect business decisions. Help modernize recurring reporting processes, including opportunities to use AI-powered tools to increase efficiency. Play a foundational role on a growing team, with room to take on more scope as you build expertise in the business. We’re excited about you because… You have 4+ years of experience in FP&A, cor

About the Role As the Fleet Coordinator, you will be the single source of truth for the fleet: tracking what configuration each aircraft is flying and where it is, with no aircraft cleared to fly outside its approved configuration.You'll oversee all aircraft configuration that supports engineering and Part 135 operations, while keeping aircraft audit-ready. You will play a key role in supporting safe, compliant, and reliable operations by dispatching aircraft, tracking configuration and compliance records, and acting as the connective tissue between engineering, operations, maintenance control, and the FAA. You're excited about this opportunity because... Fleet Configuration & Testing: Maintain and verify compliance across the Part 107 test and Part 135 Commercial aircraft inventory: registration, airworthiness status, maintenance logs, and battery/component life-cycling." Maintain accurate software, hardware, and firmware configuration records for every aircraft, including designated testing candidates, so results are always traceable to a known config. Track aircraft location across the fleet ensuring one hundred percent accountability. Initiate and track parts requests tied to configuration changes, testing, and scheduled maintenance. Operations & Compliance: Maintain OpSpecs and the general maintenance manual, ensuring maintenance procedures and standards align with Part 135 requirements. Maintain the maintenance, training, and flight-log records the FAA expects an air carrier to produce on demand. Act as point of contact during FAA audits, representing the accuracy of aircraft configuration records and documentation against the maintenance program's compliance requirements. Fleet Dispatch & Availability: Decide which aircraft flies which mission (dispatch-style), verifying maintenance status before an aircraft is released. Track each aircraft's real-time location and availability, including movements between bases, hangars, and maintenance fac

Scale's LLM post-training platform team builds our internal distributed framework for large language model training. The platform powers MLEs, researchers, data scientists, and operators for fast and automatic training and evaluation of LLMs. It also serves as the underlying training framework for the data quality evaluation pipeline. Scale is uniquely positioned at the heart of the field of AI as an indispensable provider of training and evaluation data and end-to-end solutions for the ML lifecycle. You will work closely with Scale’s ML teams and researchers to build the foundation platform which supports all our ML research and development works. You will be building and optimizing the platform to enable our next generation LLM training, inference and data curation. If you are excited about shaping the future AI via fundamental innovations, we would love to hear from you! You will: Build, profile and optimize our training and inference framework. Collaborate with ML and research teams to accelerate their research and development, and enable them to develop the next generation of models and data curation. Research and integrate state-of-the-art technologies to optimize our ML system. Ideally you’d have: Passionate about system optimization Experience with multi-node LLM training and inference Experience with developing large-scale distributed ML systems Experience with post-training methods like RLHF/RLVR and related algorithms like PPO/GRPO etc. Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc. Strong written and verbal communication skills to operate in a cross functional team environment. Nice to haves: Demonstrated expertise in post-training methods and/or next generation use cases for large language models including instruction tuning, RLHF, tool use, reasoning, agents, and multimodal, etc. Compensation packages at Scale for eligible roles include base salary, equity,

Scale’s ML platform (RLXF) team builds our internal distributed framework for large language model training and inference. The platform has been powering MLEs, researchers, data scientists and operators for fast and automatic training and evaluation of LLM's, as well as evaluation of data quality. Scale is uniquely positioned at the heart of the field of AI as an indispensable provider of training and evaluation data and end-to-end solutions for the ML lifecycle. You will work closely across Scale’s ML teams and researchers to build the foundation platform that supports all our ML research and development. You will be building and optimizing the platform to enable our next generation of LLM training, inference and data curation. If you are excited about shaping the future AI via fundamental innovations, we would love to hear from you! You will: Build, profile and optimize our training and inference framework Collaborate with ML teams to accelerate their research and development and enable them to develop the next generation of models and data curation Research and integrate state-of-the-art technologies to optimize our ML system Ideally you’d have: Strong excitement about system optimization Experience with multi-node LLM training and inference Experience with developing large-scale distributed ML systems Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc. Strong written and verbal communication skills and the ability to operate in a cross functional team environment Nice to haves: Demonstrated expertise in post-training methods &/or next generation use cases for large language models including instruction tuning, RLHF, tool use, reasoning, agents, and multimodal, etc. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the positi

About the Team The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka and Redis as well as data abstraction services to reduce the complexity of interacting with storage systems for Product Engineers. About the Role The Storage team is building and operating a high-performance, scalable, and reliable data abstraction layer that optimizes both efficiency and reliability. Our goal is to create a platform that manages itself and fades into the background—empowering engineers to focus on delivering product experiences our customers love. This role is available across two teams within Storage, each solving unique and high-impact challenges: One team is building the orchestration layer for DoorDash’s storage platform—unifying lifecycle management, operations, and self-serve APIs for databases and streaming systems, turning complex, stateful infrastructure into reliable, developer-friendly services used across the company. One team builds and operates the distributed data platform powering DoorDash's largest stateful workloads -- including Cassandra, which backs critical product surfaces across DoorDash, Wolt, and Roo. You'll design high-throughput data abstractions, smart clients, and platform services that make distributed data reliable and easy to work with at multi-petabyte, multi-million-QPS scale, with opportunities to go deep on distributed systems internals and contribute to the open-source Cassandra ecosystem. If you're passionate about distributed systems, developer experience, and building foundational infrastructure at scale, we'd love to hear from you. You must be located in San Francisco, Sunnyvale, Seattle, or the New York Metro Area for this hybrid pos

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Associate Manager, Sales Strategy and Planning at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. You will own cross-functional programs end-to-end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve business goals while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US and CAN Ads and Promos Post-Sales organization spanning multiple sales motions and role types. You'll be the primary planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will be driving… Strategic Leadership : Become the subject matter expert on sales data, sales incentives, while also gaining a comprehensive understa

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role At HP IQ, our Cloud Services team builds the cloud foundation that supports and extends our innovative hardware products. We develop integrated cloud-based solutions that enhance functionality, improve performance, and deliver seamless user experiences across devices. By working closely with our engineering, machine learning, and infrastructure teams, we ensure every component operates together as a cohesive system. Through this collaboration, we power next-generation AI-driven devices—creating smarter, more connected, and highly reliable products for our users. What You Might Do Collaborate with cross-functional teams including hardware, AI, and platform engineering to develop, test, and operate integrated cloud services. Contribute to projects involving AI assistants, conference room devices, and more. Work independently and collaboratively to solve complex problems and deliver high-quality software. Communicate effectively across teams to ensure alignment and successful project delivery. Essential Qualifications: Currently pursuing a Master's or PhD degree in Computer Science or re

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 10+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior ex

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 5+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior exp