Support Team Lead in San Francisco

About the Role As the Fleet Coordinator, you will be the single source of truth for the fleet: tracking what configuration each aircraft is flying and where it is, with no aircraft cleared to fly outside its approved configuration.You'll oversee all aircraft configuration that supports engineering and Part 135 operations, while keeping aircraft audit-ready. You will play a key role in supporting safe, compliant, and reliable operations by dispatching aircraft, tracking configuration and compliance records, and acting as the connective tissue between engineering, operations, maintenance control, and the FAA. You're excited about this opportunity because... Fleet Configuration & Testing: Maintain and verify compliance across the Part 107 test and Part 135 Commercial aircraft inventory: registration, airworthiness status, maintenance logs, and battery/component life-cycling." Maintain accurate software, hardware, and firmware configuration records for every aircraft, including designated testing candidates, so results are always traceable to a known config. Track aircraft location across the fleet ensuring one hundred percent accountability. Initiate and track parts requests tied to configuration changes, testing, and scheduled maintenance. Operations & Compliance: Maintain OpSpecs and the general maintenance manual, ensuring maintenance procedures and standards align with Part 135 requirements. Maintain the maintenance, training, and flight-log records the FAA expects an air carrier to produce on demand. Act as point of contact during FAA audits, representing the accuracy of aircraft configuration records and documentation against the maintenance program's compliance requirements. Fleet Dispatch & Availability: Decide which aircraft flies which mission (dispatch-style), verifying maintenance status before an aircraft is released. Track each aircraft's real-time location and availability, including movements between bases, hangars, and maintenance fac

Industrial Designer San Francisco, CA - Hybrid At IDEO, we use design to create new products, services, experiences; tangible strategies; and creative capabilities. IDEO San Francisco is in search of a new Industrial Designer to partner with interdisciplinary teams designing innovative and human-centered physical products and services. This role will own a hands-on workstream emphasizing creative problem solving, core industrial design skills, rapid prototyping and advanced visual storytelling. The ideal hire will champion hands-on making & prototyping, and collaborate fluidly with a wide variety of design professionals from communications design to UX researchers (and everything in between).This hire will have the unique opportunity to design cutting edge products, and grow as a Design Thinking practitioner within IDEO’s diverse network of Design Directors, Partners and Business Leaders. At IDEO, an Industrial Designer is responsible for independently executing components of highly complex client projects, showcasing advanced skills in user-centered physical product design . You will integrate form and function, while balancing user needs and technical considerations to create solutions that resonate with users and businesses alike. What makes a career at IDEO unique is our radical empathy and compassion for the user, always leading with creative confidence and collaborative rigor. You will work with world-class researchers, business designers, data scientists, and others disciplines outside of design, to push the edges of your craft, creating solutions that are as inclusive as they are transformative. We are especially excited to meet candidates with exceptional visual storytelling abilities, a drive to “get out from behind the screen” by prototyping in both digital and physical realms, and a grounding in design for manufacturing (DFM). This hire must be within a commutable distance of IDEO’s San Francisco studio. IDEO proudly supports flexible work. Onc