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Support Team Lead in San Francisco

137 active opportunities · Updated October 2026

Explore current support team lead jobs in San Francisco. Filter by work mode, employment type, experience, department, date posted and distance.

SC
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$170K – $240K/yr

Quick readStrong listing-quality and freshness signals

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 5+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior exp

TypeScriptPythonReactNode.js
HI
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

C$45 – C$51/hr

Quick readStrong listing-quality and freshness signals

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role At HP IQ, our Cloud Services team builds the cloud foundation that supports and extends our innovative hardware products. We develop integrated cloud-based solutions that enhance functionality, improve performance, and deliver seamless user experiences across devices. By working closely with our engineering, machine learning, and infrastructure teams, we ensure every component operates together as a cohesive system. Through this collaboration, we power next-generation AI-driven devices—creating smarter, more connected, and highly reliable products for our users. What You Might Do Collaborate with cross-functional teams including hardware, AI, and platform engineering to develop, test, and operate integrated cloud services. Contribute to projects involving AI assistants, conference room devices, and more. Work independently and collaboratively to solve complex problems and deliver high-quality software. Communicate effectively across teams to ensure alignment and successful project delivery. Essential Qualifications: Currently pursuing a Master's or PhD degree in Computer Science or re

RedisRestMachine LearningAI
A
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $187K/yr

Quick readStrong listing-quality and freshness signals

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable’s infrastructure is evolving to meet the needs of our fast growing engineering org. We are looking for infrastructure engineers to join our team to help improve critical product infrastructure, with a focus on building systems that have a great developer experience and will scale as we grow. We currently have openings on: Asynchronous Serving: The Asynchronous Serving team is scaling critical systems used by Airtable’s most essential and up-and-coming product features, especially AI features. Upcoming projects include refactoring our background task queue to track its tasks in DynamoDB, adding quality of service to the job queue, and revamping a streaming service to handle 10x scale while being more resilient. Compute: The compute pod builds and manages our Kubernetes-based platform that supports every service at Airtable, including all new AI services such as vector databases, AI evals store, and document extraction and understanding services. We have a lot of exciting foundational work in our roadmap, such as Overhauling our network stack and service discovery, to simplify service setup and strengthen security Region level disaster recovery, and bringing up compute platform from 0->1 in a new region Building custom Kubernetes operators for reliably managing some of our most critical workloads Developer Platform : The Developer Platform team sits at the intersection of all engineering at Airtable, focusing on building the internal tooling, frameworks, and CI/CD systems that power our product teams. We strive to streamline developer workflows - from build and test cycles to production deployments—and foster a best-in-class developer experience. Join us if you’re passionate about creating high-lever

AWSKubernetesCI/CDRest
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

C$40 – C$55/hr

Quick readStrong listing-quality and freshness signals

You will: Source and acquire quality candidates for high volume positions to meet hiring and activation goals Review applications and screen candidates Support candidates throughout the recruiting process Partner with other growth recruiters, ops leads and cross-functional leaders to understand Scale’s business needs, then devise and execute on the recruiting strategy needed to deliver on them. Follow and manage processes that will evolve over time as the company grows. Represent and champion the brand, promoting its value proposition to candidates and driving engagement. Represent Scale at occasional onsite growth recruiting events. Ideally you have: 2+ years of recruiting/sourcing experience in a fast-paced, high-growth environment. Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences Experience sourcing candidates and filling high volume roles Experience acting as the primary candidate liaison, delivering white-glove service through timely updates and personalized support throughout the interview process Nice to have: Previous experience in a start-up. Either experience managing a full-cycle recruiting experience, or a passion and ability to learn to do so. Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem Extreme attention to detail AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling The hourly salary range for this position is $40 to $55/hr. This is a remote position with occasional travels required for onsite growth recruiting events. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allow

AWSRestAIGo
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $180K/yr

Quick readStrong listing-quality and freshness signals

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Software Engineer, you will own the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Design and implement scalable backend systems for Federal customers using cloud-native AI infrastructure. Build features for agentic systems including multi-layered guardrails and data retrieval optimization. Develop data pipelines and machine learning infrastructure to make data sources accessible by agents. Collaborate with cross-functional teams to execute backend solutions for secure environments. Participate in customer engagements to understand requirements and deliver technical solutions. Define requirements with stakeholders and implement features until they are accepted. Contribute to the platform roadmap and product strategy for the Federal business. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes

AWSAzureGCPDocker
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $216K/yr

Quick readStrong listing-quality and freshness signals

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers. Manage the full lifecycle of feature development from requirement definition to deployment on classified networks. Direct the orchestration of asynchronous agent fleets to meet mission requirements. Lead customer engagements to translate mission needs into technical requirements. Own the communication with stakeholders to ensure implementation meets defined acceptance criteria. Conduct technical reviews and identify risks within machine learning infrastructure and model serving. Drive the platform roadmap by providing technical specifications for Federal product offerings. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and contai

AWSAzureGCPDocker
TI
📍 San Francisco, Canada
✓ High-confidence listing

$84K – $120K/yr

Quick readStrong listing-quality and freshness signals

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for an experienced Data Developer with hands-on experience designing and developing data platforms. You will own the design, development, and maintenance of TextNow's data platform, enabling us to make effective data-informed decisions. You will be part of cross-functional efforts to build scalable and reliable frameworks that support allTextNow's business and data products. In this role, you can interact with different functional areas within the business and influence decision-making in a fast-growing mobile communications start-up. This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Own TextNow's data warehouse, data pipelines, and integration points between various business systems. Design, develo

PythonSQLAWSArtificial Intelligence
TI
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$88.9K – $127K/yr

Quick readStrong listing-quality and freshness signals

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for an experienced Data Developer with hands-on experience designing and developing data platforms. You will own the design, development, and maintenance of TextNow's data platform, enabling us to make effective data-informed decisions. You will be part of cross-functional efforts to build scalable and reliable frameworks that support allTextNow's business and data products. In this role, you can interact with different functional areas within the business and influence decision-making in a fast-growing mobile communications start-up. This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Own TextNow's data warehouse, data pipelines, and integration points between various business systems. Design, develo

PythonSQLAWSAI
SC
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$150K – $230K/yr

Quick readStrong listing-quality and freshness signals

Sigma Computing is seeking an experienced employment counsel to provide legal guidance on all aspects of employment law across the organization. This role will partner closely with People Operations, leadership, and business teams to manage risk, ensure compliance, and support a positive employee experience in a fast-paced, high-growth technology environment. Key Responsibilities Provide legal advice on employment-related matters including onboarding, performance management, disciplinary actions, terminations, and reductions in force; Ensure compliance with federal, state, and local employment laws and regulations (U.S. and, if applicable, international); Draft, review, and update employment agreements, offer letters, contractor agreements, policies, and handbooks; Advise on employee relations issues and dispute resolution; Manage and oversee outside employment counsel and litigation matters; Complete workplace investigations; Partner with People Ops (HR) and Governance, Risk, & Compliance (GRC) teams on compliance training, and policy implementation; Monitor changes in employment law and proactively recommend updates to company practices; Support M&A, due diligence, and integration efforts related to employment matters as needed. Qualifications Juris Doctor (JD) from an accredited law school; Active license to practice law in at least one U.S. jurisdiction; 5+ years of experience practicing employment law (in-house experience at a technology or SaaS company preferred); Workplace investigation training and experience; Strong knowledge of U.S. employment laws (FLSA, ADA, FMLA, Title VII, wage & hour, classification, etc.); Ability to provide practical, business-oriented legal advice is essential; Workplace investigation training and experience; Experience working closely with HR/People teams and senior leadership; and Excellent communication, judgment, and stakeholder management skills. Preferred Qualifications Experience s

PythonSQLAWSAI
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $164.8K/yr

Quick readStrong listing-quality and freshness signals

At Scale, we are driving the future of AI and Machine Learning across a variety of industries. As the Program Manager for Compliance, you will play a pivotal role in the continued success of Scale. Your role will be instrumental in ensuring the effective operation of our Compliance department and our GRC function, allowing us to maintain the highest standards in our industry. Reporting to the Director & Associate General Counsel, Compliance, you will be a dedicated program manager for Scale's enterprise compliance program and the person who turns policy into practice across anti-bribery and anti-corruption, gifts and entertainment, conflicts of interest, third-party risk and sanctions, policy lifecycle, and company-wide training. This is a hands-on builder, not a maintenance role. You will support Commercial, Public Sector, and international business lines, working closely with Legal, Procurement, Finance, Security, and go-to-market teams. You will: Help build, design, improve, and streamline Scale's core compliance programs, including anti-bribery and anti-corruption (ABAC), gifts and entertainment, conflicts of interest, and third-party risk and sanctions screening. Collaborate with stakeholders across the company to improve compliance policies, processes, and procedures. Monitor regulatory developments relevant to Scale's business, translate them into concrete policy and process changes, and track compliance obligations flowing out of customer contracts. Partner with leadership to build, mature, and operationalize the company's enterprise risk management (ERM) framework, identifying and assessing key business risks. Build the reporting layer: metrics and periodic reporting that give Legal & GRC leadership a defensible picture of program health. Flex into audit and assurance work during peak certification periods, and own inbound customer and investor compliance diligence questionnaires. Ideally you'd have: 5+ years building or operating ethics and c

AWSRestMachine LearningAI
AT
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$120K – $185K/yr

Quick readStrong listing-quality and freshness signals

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities. SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: Drive product adoption in LTC facilities Proficient in both virtual and live customer engagements Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists

GitAIGoMarketing
TI
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

C$113.4K – C$162K/yr

Quick readStrong listing-quality and freshness signals

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between! This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services. Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred). Incident Response & On-Call Support: Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve syste

AWSCI/CDGitAI
V
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$110K – $150K/yr

Quick readStrong listing-quality and freshness signals

Location: San Francisco, CA (hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're looking for a highly analytical Senior Business Operations Analyst to support the growth and execution of our Dispatch Intelligence product. This role sits at the intersection of business operations, customer, product, engineering, and data science and has two core areas of responsibility. First, you will help drive overall program execution for Dispatch Intelligence: bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring teams stay aligned on priorities and timelines. Second, you will help build and operate the processes through which flexible energy assets are onboarded onto the Verse platform and continuously improve their operational performance. The ideal candidate combines strong analytical problem-solving with exceptional project management and is comfortable working across both technical and commercial teams. You will play a critical role in helping Verse scale Dispatch Intelligence from individual projects and assets

AIGoRustExcel
SA
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $151.2K/yr

Quick readStrong listing-quality and freshness signals

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact. As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences. A core focus of the role is pitching and positioning Scale's enterprise wins, product launches, and customer partnerships, including how organizations across industries are using Scale's Generative AI Platform to build, deploy, and oversee AI applications that create real impact. You will also work closely with communications counterparts at partner companies to align messaging and coordinate joint announcements. You will help tell the story of how Scale's enterprise business powers mission-critical AI programs for the world's most consequential organizations, from Fortune 500 companies to leaders across every major industry. In this role, you will partner closely with enterprise product leaders and go-to-market teams, as well as teams across communications, social, and marketing. You will play a key role in strengthening Scale's reputation with enterprise customers, industry analysts, and the broader technology ecosystem. This position reports directly to the Head of Corporate & Product Communications. You Will Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning. Help translate co

AWSRestAIGo
SL
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $110K/yr

Quick readStrong listing-quality and freshness signals

Location - Hybrid This is a hybrid role based out of our San Francisco, Corporate Headquarter office, 3 days in the office, 2 days work from home. About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs The Role The Senior GTM Strategy & Planning Analyst will play a key role in supporting go-to-market (GTM) strategy through sales forecasting, churn forecasting, revenue analytics, and capacity planning across the GTM teams. This role will partner closely with Sales, Marketing, Customer Success, and Finance to align GTM initiatives with company growth objectives and contribute to executive-level insights for board presentations. Responsibilities GTM Board Materials: Support preparation of sales forecasting, churn forecasting, and revenue insight materials for executive and board review, ensuring data accuracy and alignment with company strategy. Executive Reporting: Help develop executive-level reporting materials, including presentations that translate complex data into clear, actionable insights. Forecasting: Build and maintain sales forecasting models in partnership with Sales Leadership, modeling pipeline generation, deal velocity, close rates, and other key metrics. Build predictive models to forecast customer churn, leveraging historical data and customer behavior insights to inform retention and renewal strategies. GTM Capacity Planning: Build and maintain capacity models to help ensure GTM t

AIGoRustExcel
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