Ai Solutions Lead in Bengaluru

Here’s a summary of the role: If you enjoy solving customer problems, getting hands-on with web applications, and digging into issues rather than simply passing them on, this could be a great fit. As a Technical Support Specialist, you’ll support customers using a large SaaS platform, troubleshoot web-based application issues, communicate clearly over phone and email, identify and reproduce bugs, and work with escalation teams when deeper investigation is needed. Here’s a breakdown of what you’ll do: Provide responsive technical support to external customers and internal stakeholders through phone and email, helping them use the SaaS platform effectively. Troubleshoot web-based application issues by understanding the customer’s problem, checking relevant settings and history, testing possible solutions, and identifying whether an issue is reproducible. Investigate application errors and determine when an issue should be treated as a product bug and escalated to the appropriate Tier 2 or product team. Build strong customer relationships by explaining technical concepts clearly to non-technical users and keeping customers informed throughout the resolution process. Use product documentation, previous support cases, and available knowledge resources to investigate issues and continuously expand your product and technical knowledge. Work collaboratively with Tier 2, escalation, Customer Success, and other teams to resolve complex issues and provide a smooth customer experience. These are the essentials you’ll need to get an interview: 5+ years of relevant technical/customer support experience in a SaaS or product environment is strongly valued. Hands-on experience supporting web-based applications and troubleshooting issues for customers. Strong troubleshooting and problem-solving ability, including the ability to investigate, reproduce, test, and isolate application issues before escalating. Excellent written and verbal English communication skills, with confidence sup

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the Team You will be part of a highly skilled distributed team that takes care of data enrichment platform responsible for data enrichment pipelines and for supporting bulk exports to clients and search partners. The team primarily involves in generating large-scale datasets for exporting to internal and external consumers. .We are interested in engineers who are hands-on and willing to dig into tough problems. We love people who are willing to explore new areas, learn quickly, and apply their skills to challenging issues How you’ll make an impact: - Design, d

Job Details: Job Description: • Domain knowledge in Product Data Management, concept of Item/Bom, Change Management are essential. • Deep understanding of business processes related to product lifecycle management, including design, development, manufacturing, and support for any works to automate the product data management. • Ability to map business requirements and problems to technical solutions and identify opportunities for process improvement. • Ability to design and architect comprehensive solutions that integrate various components of the PLM system with other enterprise systems. • Experience in creating scalable and sustainable architectures that address current and future business needs and ensuring the a quality delivery of the solution • AI knowledge that can help to optimize the process of automating data entry and validation, and workflow will be an added advantage. • Full-stack software solutions experiences to address customer needs • Web/Windows technology development in .NET, NET Core, ASP.NET C#, node.js • Front End framework in React/Jquery/Javascript • Integration technology, for eg. SSIS. Mulesoft. • Strong skillsets in SQL, relatiotional DB, MSSQL, Postgrep • Strong foundation on HTML, CSS, understanding of old technology in asp, vbscript • Knowledge in cloud technology, container as a service, docker images. • Experience developing containerized applications and services using tools such as Docker and Kubernetes. • Experience using git for code repository management, CI/CD workflow with tools such as GitHub Actions or similar. Qualifications: Required skill set: Domain knowledge in Product Data Management, concept of Item/Bom, Change Management are essential. Experience 3-7yrs with BE/BTech background Full-stack software

Data Engineer Description - Key Roles Designs and establishes secure and performant data architectures, enhancements, updates, and programming changes for portions and subsystems of data pipelines, repositories or models for structured/unstructured data. Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. Writes and executes complete testing plans, protocols, and documentation for assigned portion of data system or component; identifies and debugs, and creates solutions for issues with code and integration into data system architecture. Collaborates within a project team of other data engineers to develop reliable, cost effective and high-quality solutions for assigned data system, model, or component. Analyzes data inaccuracies, identifies opportunities and supports the development of automated solutions to enhance overall quality of the enterprise data. Identifies problematic areas and conducts research to determine the best course of action to correct the data; identifies, analyzes and interprets trends and patterns in complex datasets. Works cross-functionally with different departments to assess, define, and develop report deliverables. Represents the software data engineering team for all phases of larger and more-complex development projects. Provides guidance and mentoring to less experienced staff members. Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, Statistics/ Mathematics, or any other related di

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! What you’ll do: Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, Salesforce Knowledge and Experience Cloud. Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems, Jira & other external systems). Collaborate closely with our US-based team, ensuring a few hours of overlap with Pacific Standard Time (PST) to facilitate seamless communication and project coordination. Drive defining, estimating, and shaping technical approaches/solutions using best practices Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders This role requires : Bachelor's Degree in Computer Scie

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Senior Software Engineers own the delivery of complex features end-to-end and are a go-to technical resource for their immediate team. Your Mission Execution & Delivery Independently own delivery of complex features or components from design through production, requiring evaluation of multiple interacting factors. Drive system architecture and component-design discussions for your area of ownership. Collaboration & Influence Partner closely with Product, UX, and other engineers to shape solutions during planning, not just execution. Network with senior engineers across the org to align on shared technical decisions. Stays curious and has the ability to ideate, innovate & improve by identifying patterns that can bring quality and velocity improvements Quality & Craft Conduct peer code reviews and help set the quality bar for your team. Champion testing practices, including explorat

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will join the Portworx team in Everpure, which is responsible for delivering the highest quality Portworx Enterprise products. You will be contributing clean & robust code, be customer oriented and put quality first.A WHAT YOU'LL DO Designing and developing cloud native microservices and integrating new features to Portworx products Bringing a focus on design, development, unit/functional testing, code reviews, documentation, continuous integration and continuous deployment Debug product and performance issues in large scale clusters using AI tooling Collaborating with peers and stake-holders to take solutions from initial design to production Take full ownership of design and development activity by adapting to customer feedback and handling issues found in unit testing, system testing and customer deployments Experimenting with new technologies in order to push the state-of-the-art and innovate new solutions. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING BS in Computer Science 8+ years of experience in Designing, Development and Testing of Enterprise products (Golang preferred). Good understanding of Microservice Architectures and Cloud Native platforms Designing and owning micro services to operate and scale in a di

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will join the Portworx team in Everpure, which is responsible for delivering the highest quality Portworx Enterprise products. You will be contributing clean & robust code, be customer oriented and put quality first.A WHAT YOU'LL DO Designing and developing cloud native microservices and integrating new features to Portworx products Bringing a focus on design, development, unit/functional testing, code reviews, documentation, continuous integration and continuous deployment Debug product and performance issues in large scale clusters using AI tooling Collaborating with peers and stake-holders to take solutions from initial design to production Take full ownership of design and development activity by adapting to customer feedback and handling issues found in unit testing, system testing and customer deployments Experimenting with new technologies in order to push the state-of-the-art and innovate new solutions. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING BS in Computer Science 8+ years of experience in Designing, Development and Testing of Enterprise products (Golang preferred). Good understanding of Microservice Architectures and Cloud Native platforms Designing and owning micro services to operate and

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the FlashArray team to build high-performance, resilient storage software that powers mission-critical applications worldwide. As a core member of an agile engineering group, you will design and deliver zero-downtime algorithms that directly shape our enterprise storage and public cloud offerings. In this role, you will partner closely with global systems engineers and product teams to translate complex technical challenges into scalable, real-world solutions. Your work will directly impact how thousands of global enterprises manage, protect, and scale their data seamlessly. WHAT YOU’LL DO Design & Deliver Resilient Systems: Architect and implement high-performance algorithms for enterprise storage products, ensuring platform reliability, end-to-end delivery from concept to release, and six-nines availability. Expand Cloud Architecture: Extend core platform capabilities into public cloud environments (such as AWS), driving performance and agility for both traditional IT and cloud-native applications. Drive Problem Solving & Quality: Analyze and resolve complex systems software challenges, optimizing storage internals and contributing to continuous continuous platform upgrades. Collaborate & Mentor: Partner with multidisciplinary engineering peers to review code, refine architecture, and maintain high engineering standards across distributed software projects. WHAT YOU BRING Systems Programming Exp

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Platform Support Specialist, you will play a critical role in supporting the ServiceNow platform. Your primary responsibility will be managing and resolving L2 incidents and the technical development and delivery of run-the-business (RTB) enhancements and keep-the-lights-on (KTLO) items. This role requires a hands-on, customer-focused individual with strong problem-solving skills who can manage platform support, troubleshooting, and system administration in a fast-paced, collaborative environment. You will also have opportunities to expand your skillset in many different directions within the ServiceNow ecosystem. WHAT YOU'LL DO Incident Monitoring & User Support: Provide second tier support for ServiceNow Actively monitor incident queue for escalations from the L1 teamTroubleshoot and resolve L2 issues related to ServiceNow (CMDB, CSM, WSD, ITSM, HRSD, LSD, among others) and L2 issues regarding ServiceNow integrations (SAP, Workday, NICE InContact, among others) Escalate complex or unresolved issues and requests for enhancement to the appropriate L3 teams, ensuring prompt follow-up and, when possible, a resolution.Maintain strong communication with users, providing clear guidance, solutions, and updates on issue resolution or feature requests.Participate in L2 on-call rotation to respond to critical incidents raised from the primary L1 on-call team in off-hours Run the Busine

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer Representative at Everpure, you will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our Product lines. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Ability to perform implementation work such as Software and Hardware upgrades and RMA dispatch. Our culture is built on Persistence, Creativity, Teamwork, Ownership, and Customer First. You will be expected to live these values every day while collaborating closely with peers across Support, Engineering, and the field. WHAT YOU'LL DO Own, troubleshoot, and resolve customer technical issues across all severity levels using collaboration and troubleshooting best practices. Proactively understand customer requirements and expectations to deliver effective solutions. Communicate with customers in a clear, concise, and professional manner across all interactions. Create and maintain knowledge base (KB) articles and FAQs for both internal and customer facing use. Manage multiple support cases and priorities simultaneously in a fast paced environment. Act as a customer advocate by driving issues internally and representing the company externally. Collaborate within a team environment, contributing to shared goals while continuously learning and growing. Participate in weekend, public holiday, and on call s

Software Engineer Job Description About the Role: We are seeking a talented and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to deliver innovative products that meet the needs of our users. Responsibilities: Design, develop, and implement software solutions using various programming languages and technologies. Write clean, efficient, and well-documented code. Conduct thorough testing and debugging to ensure software quality. Collaborate with other team members to brainstorm ideas and solve problems. Stay up-to-date with the latest technologies and industry trends. Participate in code reviews and provide constructive feedback. Troubleshoot and resolve technical issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. Strong programming skills in at least one of the following languages: Java, Python, C++, or JavaScript. Experience with software development methodologies (Agile, Scrum, etc.). Knowledge of database systems (SQL, NoSQL). Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Experience with cloud platforms (AWS, Azure, GCP) is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. The chance to work on cutting-edge projects. If you are passionate about technology and want to contribute to innovative projects, we encourage you to apply. To Apply: Please submit your resume and cover letter to [email protected] Please note that this is a general job description and may vary based on the specific requirements of the company and role.

Software Engineer Job Description About the Role: We are seeking a talented and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to deliver innovative products that meet the needs of our users. Responsibilities: Design, develop, and implement software solutions using various programming languages and technologies. Write clean, efficient, and well-documented code. Conduct thorough testing and debugging to ensure software quality. Collaborate with other team members to brainstorm ideas and solve problems. Stay up-to-date with the latest technologies and industry trends. Participate in code reviews and provide constructive feedback. Troubleshoot and resolve technical issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. Strong programming skills in at least one of the following languages: Java, Python, C++, or JavaScript. Experience with software development methodologies (Agile, Scrum, etc.). Knowledge of database systems (SQL, NoSQL). Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Experience with cloud platforms (AWS, Azure, GCP) is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. The chance to work on cutting-edge projects. If you are passionate about technology and want to contribute to innovative projects, we encourage you to apply. To Apply: Please submit your resume and cover letter to [email protected] Please note that this is a general job description and may vary based on the specific requirements of the company and role.