We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–8 years of relevant experience who can leverage open-source and custom tooling to orchestrate and maintain large-scale Kubernetes environments. You will play a "Captain" role—leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet. What You'll Do Architectural Leadership: Drive the design and implementation of internal tools, specifically focusing on Kubernetes Operators and Controllers to automate resource management. Platform Orchestration: Lead complex, large-scale infrastructure shifts. Operational Excellence: Take ownership of incident response, author comprehensive retrospectives, and implement systemic hardening to prevent recurrence using advanced overcommit strategies. This Role Requires Experience: 5–8 years in a DevOps, Site Reliability, or Infrastructure Engineering role. Kubernetes Mastery: Deep internals knowledge of Kubernetes and hands-on experience writing custom operators. Tooling Proficiency: Strong experience building production-grade tools and services, specifically for infrastructure automation. Operations-Heavy Mindset: A proven track record of Day 1/Day 2 operations for a large-scale Kubernetes fleet, handling high-severity incidents, and improving SLA compliance through auto
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Automation Engineering Apprentice in India
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers? We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design. You Will: Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm. Automate Proactive Security: Engineer an
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About Snowflake Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more. This role requires in-person attendance in our Pune office at least 3 days per week. Job Description We are looking for an Analytics Engineer to join our growing Finance Analytics Engineering team. In this role, you will drive value and empower decision-making by developing and maintaining the data infrastructure which fuels reporting and analysis for the Finance organization and has a direct impact on Snowflake’s success as a company. As an Analytics Engineer, you will be responsible for the following: Use SQL, Python, Snowflake, dbt, Airflow, and other systems while working within an agile development model to build and maintain data infrastructure for use in reporting, analysis, and automation Perform data QA and develop automated testing procedures for use with S
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Snowflake Natsec Running Snowflake in public sectors in different countries and regions, even in different industry verticals, requires us to build a compliant, secure, and auditable infrastructure. Many key design decisions are deeply rooted in the Snowflake product architecture. As a Senior Software Engineer, you will be responsible for leading several key areas and collaborating with various engineering groups in addition to the Public Sector team. To be successful in the area, you will need to have (and continue to build) a broad and in-depth knowledge base on cloud infrastructure, privacy, and governance, compliance controls, data security and data residency in various aspects of Snowflake. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Solve real business needs at large scale by applying your software engineering and analytical problem solving skills. Design, implement and maintain scalable distributed systems for our cloud automation platform that include cloud control plane, Kubernetes container platform and traffic and networking. Work directly with customers to quickly understand their critical problems and design and implement solutions Deploy and maintain availability of cloud compute servers and Kubernetes cluster that power the
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed Engineer for Implementation Partners at DevRev, you will be the technical bridge between DevRev, our implementation partners, and their customers. You will combine strong software engineering, systems integration, applied AI, and customer-facing problem solving to help partners successfully design, build, deploy, and scale solutions on the DevRev platform. This is not a traditional software engineering role. You will operate at the intersection of engineering, solution architecture, partner enablement, product expertise, and delivery . You will work directly with partners and customers to understand requirements, scope solutions, unblock implementations, and translate complex business workflows into AI agents, integrations, automations, and repeatable vertical solutions. You will own the technical partner journey end to end — from onboarding, enablement, and certification through solutioning, implementation delivery, technical adoption, and ongoing partner success. At the same time, you will build reusable internal tools, frameworks, playbooks, and product capabilities that allow DevRev and its partners to scale across multiple implementations. Success in this role requires strong techn
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 30% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent ac
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 80% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 80% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy
We're hiring an AI Support Engineer to work directly with the founder and build the systems that power customer support at Bolna. This isn't a traditional support role — you'll use AI to make support scale, and you'll partner closely with the business team on the customer conversations that matter most. What you'll do - Work directly with the founder to design and continuously improve how customer support runs at Bolna - Pull and collate data from Intercom to spot patterns, recurring issues, and gaps in how customers are being helped - Build AI-powered workflows that triage, answer, and resolve customer support queries with less manual effort - Design the systems and processes behind a streamlined, scalable support flow — from triage to escalation to resolution - Step in directly on critical customer support situations alongside the business team when it matters - Turn recurring support themes into feedback for product and engineering What we're looking for - 1–3 years of experience in a support, ops, or technical customer-facing role — ideally somewhere that rewarded building your own tools and process, not just following a playbook - Hands-on comfort with AI tools/workflows (prompting, automations, agent builders) — you don't need to be an ML engineer, but you should be someone who reaches for AI to solve a workflow problem - Experience with Intercom or a similar support/helpdesk tool - Sharp, structured communicator — equally comfortable writing to customers and to the founder - Comfortable with ambiguity — this role is being built as you build it Nice to have - Experience setting up support automations, chatbots, or AI agents in a real product company - Familiarity with SQL or basic scripting to pull/analyze support data - Startup experience, especially in a 0-to-1 function
Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Description We are looking for an Integration Platform Specialist to manage company-wide integrations using Workato. The role focuses on building reliable workflows, supporting API-based connections, and working with teams to automate business processes. The position requires strong knowledge of REST APIs, GraphQL, Postman, and the Workato platform. Experience with Workato MCP functionality and coding skills in Python, Ruby, or similar languages are preferred. About You You enjoy solving complex system and process problems with practical, scalable solutions. You can work independently and take ownership of integrations from discovery through deployment and support. You communicate clearly with both technical and non-technical stakeholders. You document your work well and create clear support material for future maintenance. You are curious, hands-on, and willing to investigate issues until you find the root cause. You care about reliability, data quality, security, and a good internal user experience. You are comfortable working across teams and balancing business priorities with technical constraints. Key Responsibilities Own the integration platform roadmap and day-to-day operation, ensuring business-critical automations are reliable, observable, and maintainable. Partner with business and application owners to turn process gaps into pragmatic integration designs and delivery plans. Build Workato recipes, custom connectors, and reusable patterns that reduce manual work and improve data flow between systems. Maintain and modernize existing integrations,
SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary The Senior Software Engineer will manage, support, and customize SonicWall's Oracle Agile PLM platform and support its modernization toward Oracle Fusion Cloud PLM. Beyond core PLM, this role owns EDI and system-to-system integrations between Oracle and other enterprise systems — ERP, CRM, the data platform, and external/partner systems — and contributes to SonicWall's agentic AI initiatives by building AI-assisted automations within the PLM and integration landscape. This is a hands-on, full-stack engineering role with a high degree of autonomy, operating within our established delivery, change, and security processes. The ideal candidate can operate and extend the PLM platform, deliver robust Oracle-to-external integrations, and apply modern AI tooling to reduce manual effort and accelerate product and transactional data flows across the enterprise. Key Responsibilities PLM platform: Manage, support, and customize Oracle Agile PLM (Product Collaboration, PQM, PG&C), and support the roadmap toward Oracle Fusion Cloud PLM. Deliver product changes: Interface with users to de
Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations. You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams Build and manage the support agent skills framework (skills, tiers, certifications, queue structures) Monitor and optimize queue health, load balancing, and ticket assignment accuracy Configure and maintain integrations across support tools and reporting systems Troubleshoot system issues and partner with Engineering or vendors when needed Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows Document system configurations, workflows, and best practices clearly Provide training and guidance to stakeholders on system usage and routing logic Ideally you’d have: Experience administering Zendesk or similar support CRM systems Experience designing routing logic or managing skills-based systems in high-volume envir
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform. You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices. Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services. You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck. You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams. You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams. You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working. You are passionate about continuous improvement and have built learning organizations that keep up w
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s Content Onboarding team builds the systems that help customers move content into Notion, get started faster, and keep growing reliably over time. The role matters because one of Notion’s core differentiators is replacing multiple tools — and that only becomes real when customers can get their information out of those tools and into Notion with confidence. You’ll partner with product and engineering leaders to shape the future of our content importers, internal administrative tooling, and compliance workflows like exports. This role is based in Hyderabad, India. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Shape the technical and product vision for Notion’s import systems, so customers can pull content from more sources and transform it into a trustworthy system of record. By your 90th day, you’ll have clarified the near-term roadmap and de-risked the most important technical decisions for importers, exports,
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. For over 20 years, Smartsheet has helped people and teams achieve–well, anything. As the Intelligent Work Management Platform, we are redefining the velocity of work by uniting people, data, and AI to move businesses forward. We don’t just automate tasks; we eliminate execution silos and turn strategic vision into measurable enterprise impact. We’re creating a space to think big and take action, because when challenge meets purpose and AI-powered execution meets human ingenuity, that’s magic at work. It’s what we show up for every day, helping organizations not just keep up with change, but thrive because of it. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for a Principal AI Engineer, who craves variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Own the target-state architecture for Smartsheet's AI platform, defining the standards that bind Data, Agents, Knowledge Graph, Context Graph into one coherent system. Set the architecture for the agent harness and sub-agent framework including orchestration, lifecycle, hand-off contracts, Evals (Offline and Online) and capability-tier classificati
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