Business Sales Associate in Hyderabad

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

About the Role We are looking for a Director of Engineering – AI & Full-Stack SaaS to lead the engineering strategy and execution for a highly scalable, enterprise-grade SaaS platform. This role is ideal for a strong engineering leader who combines deep software engineering expertise, enterprise SaaS experience, cloud-native architecture, full-stack product development, and practical AI/GenAI adoption . The successful candidate will lead multiple engineering teams, drive architectural and technical decisions, improve engineering velocity and quality, and help embed AI across the software development lifecycle and product engineering ecosystem. Key Responsibilities Lead and mentor multiple engineering teams responsible for building and delivering enterprise SaaS products. Define and execute the engineering strategy, technical roadmap, architecture and development standards . Drive development of highly scalable, secure, reliable and cloud-native SaaS applications. Provide technical leadership across backend, frontend, APIs, microservices and distributed systems . Drive adoption of AI/GenAI tools and capabilities across the engineering lifecycle, including development, testing, code quality, productivity and automation. Partner closely with Product, Architecture, DevOps, Security and other cross-functional teams to deliver business-critical capabilities. Establish engineering best practices around design, coding, testing, CI/CD, observability, performance and reliability . Own engineering delivery, quality, scalability and operational excellence across multiple product areas. Identify and resolve complex technical and architectural challenges. Build a high-performing engineering culture focused on innovation, ownership, collaboration and continuous improvement . Evaluate emerging technologies and identify opportunities to leverage AI and automation to improve engineering productivity and product capabilities. Drive technical modernization and evolution of existing

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About The Role As a Product Owner, you will be responsible for the end-to-end delivery of product workstreams, acting as the bridge between Product Managers and the development teams. While the Product Manager focuses more on leading the relevant product vision and strategy and generating impactful roadmaps, your role will be to ensure flawless execution of that body of work in conjunction with your Product Engineering team. That includes owning requirements and Acceptance Criteria, grooming the backlog and helping deliver quality software to market. Additionally, you will own and lead well defined projects, as agreed with the Product Manager, to deliver incremental value toward the Product and Technology department’s goals. Ultimately, the Product Manager and the Product Owner collaborate to deliver world class outcomes for our business. What You Will Own Backlog Management & Prioritization Own and manage the product backlog for your assigned product or workstream. Collaborate with the Product Manager to understand product goals and ensure backlog prioritization aligns with strategic objectives. Clearly define user stories, acceptance criteria, and technical requirements in collaboration with the engineering and design teams. Delivery Execution Maintain alignment with the product roadmap, ensuring backlog items are prioriti

Senior Software Engineer – PeopleSoft SCM We are looking for a Senior Software Engineer with 10+ years of hands-on experience in PeopleSoft SCM development, customization, integration, and production support. Key Responsibilities & Skills Develop, customize, and support PeopleSoft SCM applications. Strong experience with PeopleTools, PeopleCode, Application Designer, Application Engine, SQR, SQL/PLSQL . Hands-on experience with Component Interface, Integration Broker, Application Packages, REST/SOAP Web Services . Experience in production support, debugging, troubleshooting, and performance tuning . Experience with Oracle and SQL Server , including complex SQL queries. Experience with Linux/Unix environments. Knowledge of PeopleSoft PUM, patches, code migration, version control, and security . Ability to interact with end users/customers and translate business requirements into technical solutions. Strong verbal and written communication skills. Candidates without PUM experience should be willing to learn. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. You’ll work alongside cross-functional teams to design right-size solutions that power a new market-leading Analytics platform. As a Data Engineer at StarRez, you will play a critical role in building and scaling the foundations of our Analytics & Data Platform. You’ll design and maintain reliable, secure, and scalable data pipelines and models that power a new generation of reporting, insights, and data-driven products across the StarRez ecosystem. This role sits at the intersection of data, product, and engineering. You will work closely with Data Analysts, Full-Stack Engineers, and Product teams to translate customer and business requirements into robust data solutions - enabling everything from standardised dashboards to advanced analytics and embedded intelligence. You are hands-on, pragmatic, and comfortable working in a fast-evolving environment where you’ll help shape both the technical platform and the operating model as we scale. What you’ll be doing Build and maintain scalable data pipelines to ingest, transform,

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: • Own complex, end-to-end client journeys • Work across GCC advisory, managed services, and BOT / outsourcing models • Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Leader - GCC, People & Organization Advisory , you will own the full spectrum of people strategy and execution for a large, high-velocity operations environment (1000+ employee scale). This role is designed

Role: Senior AI Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About the Role GHX is building a cutting-edge LLM-powered document understanding platform focused on classification, structured data extraction, and intelligent orchestration at scale. This is a high-impact AI engineering role where you will own the full lifecycle—from problem framing to production deployment . Initially, you will focus on prompt engineering and evaluation systems , building the quality foundation for AI performance. Over time, the role expands into agent orchestration, system architecture, and migration of rule-based systems to LLM-driven pipelines . A strong foundation in software engineering (5+ years) is essential. This role demands engineering rigor across both traditional system design and AI system behavior . Core Responsibilities 1. Prompt Engineering Design prompts for diverse document classification and extraction tasks Treat prompts as formal specifications (precise, structured, and edge-case-aware) Develop few-shot, chain-of-thought, and structured output templates Manage prompt lifecycle: versioning, testing, and rollback 2. LLM Output Evaluation Create and maintain ground truth datasets Build automated evaluation pipelines (precision, recall, field-level accuracy) Identify and resolve conceptually incorrect outputs despite surface correctness 3. AI Agent Orchestration Design multi-agent workflows for document processing Implement tool-use patterns and integrate MCP servers Optimize orchestration for scale and efficiency 4. Software Engineering Develop production-grade APIs and backend services Apply Clean Architecture / DDD principles Write maintainable, testable Python code Contribute to CI/CD, deployment, and observability systems 5. Stakeholder Collaboration Act as a bridge between business stakeholders and AI systems Translate product requirements into technical architectures Communicate system behavior, limitations, and quality

Software Engineer II Location: Hyderabad Experience: 3–5 Years Role Overview Looking for a Software Engineer II with strong Java/Spring Boot development experience. Work on backend and frontend platforms supporting high-volume healthcare transactions . Full-stack experience is a plus, with Angular preferred. Key Responsibilities Develop and maintain applications using Java, Spring Boot, and REST APIs . Work with MySQL, MongoDB, and Redis . Develop integrations with internal services. Write unit and integration tests . Participate in Agile/Scrum ceremonies and production issue resolution. Collaborate with engineers, architects, and Product teams. Follow clean coding practices and established design patterns . Use AI-assisted development tools such as GitHub Copilot, Cursor, or Claude Code . Must-Have Skills 2–3 years of software development experience. Strong Java + Spring Boot . REST API development. MySQL or other relational databases. Unit & integration testing ( JUnit or equivalent). Basic AWS/cloud knowledge. Agile/Scrum experience. Strong problem-solving and debugging skills. Good to Have Angular / TypeScript MongoDB / Redis AWS: S3, SQS, RDS, EC2 GitHub Actions / CI/CD Playwright or other automation frameworks Experience with AI-assisted coding tools Ideal Candidate A hands-on Java/Spring Boot developer with good backend fundamentals, cloud exposure, strong debugging skills, and a willingness to work across the stack and adopt modern development tools. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring tog

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12. Job description Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level. 6+ Months Experience, with relevant Customer Service Experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation compan

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is growing quickly. You will play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance. Role Overview: We're looking for a Staff Platform Engineer to serve as the technical backbone of our Engineering organization. You'll own the technical strategy, and delivery of our platform — spanning architecture, DevOps, SRE, security, Dev-ex. This is a hands-on staff level role: you'll set technical direction, drive cross-team alignment, and be the senior escalation point for platform challenges. What you’ll do: Drive platform reliability, scalability, security, and cost efficiency across all environments. Technical Leadership: Provide technical leadership for platform components, Influence the technical strategy and architecture of our cloud platform, from CI/CD pipelines to observability and incident response. Design and implement platform components and reusable integration patterns that minimize custom development efforts, reduce the time spent on repetitive tasks, and ensure that integrations scale across multiple healthcare systems Partner closely with Architecture, DevOps, SRE, and Security teams to deliver cohesive platform solutions Cross-Functional Collaboration: Work closely with product teams, and solutions architects to understand integration needs and ensure the platform meets current and future business requirements. Serve as a senior escalation point for infrastructure and platform incidents Establish frameworks for: AI governance and compliance. Observability of systems. Traceability of decisions and outputs. Ensure enterprise readiness with security, auditability, and reliability in production environments. Security & Compliance : Ensure all p

Opportunity Overview: We are seeking a Senior Software Engineer - AI to join our Engineering team. In this role, you will build the intelligent agents and applications serving health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale. This is an opportunity to make a direct impact on healthcare outcomes while working with modern technologies in a fast-paced, collaborative environment. What you’ll do: Agent Development : Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture : Design data and retrieval architectures that give AI agents the right context across diverse healthcare sources. Hands-On Engineering : Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration : Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance : Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development : Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: Must-haves Bachelor’s degree

Opportunity Overview: As Quality Specialist will implement quality measurements, scoring, and performance improvement data designed to improve operational efficiency while exceeding industry standards for quality performance. You will apply subject-matter expertise to guide and support the training and quality needs of Intake Operations. This includes building the success of the company through training and development. With a solid foundation in quality analysis, feedback, instructing/coaching; you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day QA tasks. Cohere culture is one of partnership and ownership. What you’ll do: Translate QA findings into clear insights and recommendations for operational leaders and cross-functional partners. Develop and deploy structured coaching sessions based on audit findings to improve accuracy, decision-making, and skill development. Create and ensure accuracy of SOPs, job aids, workflow guides, and new product readiness materials. Facilitate onboarding and ongoing upskilling sessions using adult learning principles and SME feedback. Lead QA/Training side of project implementations by operationalizing workflow changes, quality expectations, and training updates into the business. Partner with Product, Clinical, Client Services, and Operations to validate workflow changes and identify potential quality or compliance risks. Support change management by communicating process updates and aligning QA expectations across impacted teams. Serve as a subject matter expert and advisor to frontline leaders on quality trends, training needs, and operational readiness. Manage multiple concurrent priorities with independence, ownership, and accountability for deliverables, exercise discretion and independent judgment. Step into operational queues to maintain service levels and ensure continuity of operations, as needed during high-volume periods. Other duties as assig

Opportunity Overview: We are seeking a Payroll Executive to join our Payroll, Benefits & Compliance team. In this role, you will ensure accurate and timely payroll processing, statutory compliance, and employee support. You’ll partner closely with HR Operations, Finance, and IT to streamline payroll governance and automation. This is an opportunity to contribute to building a robust payroll framework that supports Cohere’s growth and employee experience. What you’ll do: Manage payroll processing: Prepare, validate, and run monthly payroll inputs, including attendance, leave, incentives, and deductions. Ensure compliance: Handle PF, ESI, Professional Tax, Labour Welfare Fund, NPS, Gratuity, and TDS filings with zero error. Support employees: Resolve payroll queries, assist with PF transfers, income tax clarifications, and onboarding payroll setup. Handle audits: Maintain audit trails, prepare registers, MIS reports, and support statutory inspections. Drive automation: Contribute to payroll system integration, dashboard reporting, and SOP documentation. Collaborate cross-functionally: Work with HR, Finance, and IT on initiatives like new HCM implementation, HROne integration, and benefits setup. Provide backup support: Act as operational backup for Payroll Head to ensure business continuity. ISMS roles and responsibilities Fair understanding of Information Security practices. Align to the organization's policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves 2–4 years of experience in payroll or HR operations . Demonstrated expertise in statutory compliance and payroll systems . Proficiency with HROne or similar HCM/payroll platforms . Strong analytical, problem-solving, and communication skills. Ability to manage confidential information with integrity. Nice-to-haves Experience in healthcare or technology industry payroll . Familiarity with automation tools and dashboard repor