Content Support Engineer in India

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The Content teams report to the Chief Content Officer and have strategy, product management, content operations and support responsibilities for each Content vertical. We have been experiencing a rapid growth cycle across all content sets, including the Broker Research team. We value and uphold transparency, trust and accountability in our relationships within the team and with external and internal stakeholders. About the Role: We are seeking a Product Manager I to join the Broker Research team. The PM I must have working knowledge of investment research, including the business models and client use cases for research content and

ABOUT KHAN ACADEMY Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and YouTube channels. These learners include both independent learners accessing us at home, and teacher-directed learners in schools. Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems . Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi. ABOUT THE INDIA CONTENT TEAM Our content team in India includes content creators who make thousands of awesome videos, articles, and practice questions aligned with the Indian curriculum to help both teachers and students. We are actively working on content localization in other regional languages as well, which means the content we co-create reaches a wider number (both nationally and globally), thereby quintupling the impact. ABOUT THE ROLE We are looking for a Math content creator to support our efforts of creating math videos aligned for grades 11-12th. This will be a work from home freelance position where you will be given an initial onboarding

Job Title - Communications & Community Manager (Fashion & Lifestyle) Location - Jaipur, Rajasthan Job Type - Full Time, Work from Office Job Summary We are looking for a warm, organized, and creative Communications & Community Manager to be the voice of our brand. This role involves handling customer care across platforms, managing influencer collaborations, and executing gifting and barter programs. Key Responsibilities 1. Customer Care & Community Support • Respond promptly and professionally to customer queries via Instagram, WhatsApp, email, and website chat. • Maintain a positive brand tone and ensure every customer feels supported. • Track common customer feedback and share insights with the design and production teams. 2. Influencer Outreach & Relationship Building • Identify relevant influencers, stylists, and creators aligned with the brand’s aesthetic. • Reach out for collaborations, gifting, barter partnerships, and paid promotions. • Maintain an influencer database with engagement metrics, collaboration history, and posting commitments. • Build long-term relationships with influencers who genuinely connect with the brand. 3. Gifting & Barter Management • Coordinate selection of garments for gifting, ensuring sizing and preferences are correct. • Manage dispatches of PR packages and gifted orders with the logistics team. • Track all gifted items, expected deliverables, posting schedules, and performance metrics. • Ensure influencers post agreed-upon content and maintain follow-ups politely. 4. Content Coordination • Work with the social media team to share influencer content for reposting. • Identify UGC (user-generated content) opportunities to support brand storytelling. • Communicate upcoming campaigns, themes, and collection launches to creators. 5. Reporting & Organization • Maintain weekly trackers for customer queries, complaints, and their resolution time. • Prepare influencer collaboration reports including reach, engagement, and conversions. Sk

ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology. We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable. KEY RESPONSIBILITIES: Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms. Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications. Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions. Configure cloud-based applications and product settings based on user and business requirements. Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience. Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support. Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources. Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation. Leverage AI to help organize and improve knowledge content, while ensuring infor

CRM Executive Location: Noida Experience: 1–3 Years Business: Paytm Money About the Role Paytm Money is looking for a detail-oriented CRM Executive to join its Execution Pod. In this role, you will be responsible for the end-to-end production, quality assurance, and deployment of customer communications across WhatsApp and Push Notification channels. You will ensure that every customer communication is accurate, engaging, compliant with SEBI regulations, and delivered seamlessly. This role requires strong attention to detail, excellent content review skills, and hands-on experience with CRM platforms. Key Responsibilities Draft, edit, and finalize communication copy for marketing campaigns in accordance with SEBI advertising and communication guidelines. Review and proof creatives, subject lines, CTAs, and campaign content before deployment to ensure accuracy and compliance. Set up, test, QA, and schedule campaigns on CleverTap across WhatsApp and Push Notification channels. Own campaign execution processes, including checklists, approvals, stakeholder coordination, and go-live timelines. Partner closely with Compliance and Legal teams to secure mandatory approvals and disclosures. Maintain campaign calendars, trackers, and execution dashboards to ensure timely delivery of all customer journeys. Monitor campaign deployment and proactively identify audience mismatches, delivery issues, or QA gaps. Ensure operational excellence with zero compliance misses and flawless campaign execution. Desired Skills & Qualifications 1–3 years of experience in CRM, Lifecycle Marketing, Content Operations, Marketing Operations, Customer Engagement, or Campaign Management. Hands-on experience with CleverTap is strongly preferred. Experience with MoEngage, WebEngage, Netcore, Braze, or similar CRM platforms is also valuable. Strong written English and content editing skills with the ability to create crisp, customer-friendly communication. Understanding of financial services com

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c

Workday LMS Consultant Workday Learning Management Systems Workday Learning Job Description: • Provide Tier 2 support for Workday Learning and Core HCM, resolving escalated incidents and service requests. • Manage daily LMS operations, including course creation, user assignments, campaigns, compliance tracking, and system maintenance. • Administer and maintain various learning content types, including eLearning, SCORM, AICC, xAPI, instructor-led, and blended learning courses. • Configure and troubleshoot Workday Learning notifications (Enrolment alerts, reminders, approvals, completion messages). • Configure, maintain, and optimize Workday Learning business processes (BPs) and related integrations. • Develop, maintain, and analyse Workday Learning reports including standard, custom, matrix, and composite reports to track participation, completion, and compliance metrics. • Perform EIB loads to manage and update learning assignments, completions, and course data. • Collaborate with HR, Tale

The role is responsible for overseeing the execution of media and corporate communication strategies, ensuring content alignment, and curating narratives that support NMDPL’s objectives. This role plays a pivotal role in managing media engagement, ensuring impactful storytelling, and implementing strategic communication plans. Source: Adani Group | Job ID: 56753

About Bolna Bolna is building the voice infrastructure for India, powering millions of AI-powered conversations for businesses across BFSI, e-commerce, logistics, and more. We’re launching Symphony, India’s first large-scale Voice AI conference, in Bengaluru this November - and this is just the beginning. We’re looking for a Marketing Manager to help build how Bolna shows up in the market. The Role You’ll own Bolna’s day-to-day marketing across content, creative, social, campaigns, and analytics . This is a hands-on role. You’ll write posts, create graphics, edit videos, ship campaigns, support events, track performance, and use data to decide what we should do next. You’ll work closely with founders and teams across the company to turn ideas, product launches, events, and stories into content that gets attention and drives engagement. Key Responsibilities Own Bolna’s social presence across LinkedIn, X, and emerging channels. Write, create, and publish high-quality content across formats. Design graphics, social creatives, presentations, and campaign assets using tools like Figma and Canva. Edit short-form videos, product clips, event content, and other visual assets. Plan and execute marketing campaigns around product launches, events, announcements, and company milestones. Own creative and marketing execution for Symphony and future events. Maintain a consistent and distinctive Bolna brand voice across channels. Track content and campaign performance and turn insights into actionable recommendations. Build dashboards and reports to understand what is working, what isn't, and why. Experiment with new content formats, channels, and distribution strategies. Work with internal teams and external partners to deliver high-quality marketing output. What We’re Looking For 3-6 years of experience in marketing, content, brand, social, or growth roles. Excellent writing and communication skills. Strong visual sense and ability to create polished creatives independently. Hand

ABOUT THE INSTRUCTIONAL DESIGNER ROLE: WIN is looking for experienced Instructional Designers to create engaging, practical, and impactful learning experiences for our franchise owners, external partners, team members, customers, and other stakeholders to support our growth in the U.S. and internationally. You will work closely with subject matter experts and cross-functional teams to transform complex business processes, product knowledge, and operational concepts into engaging and effective learning experiences. From e-learning modules and videos to instructor-led sessions, onboarding programs, job aids, assessments, and product training, you will help determine the right learning approach for different audiences and needs. We are looking for team members who are curious, creative, and passionate about how peoplelearn. You should be excited to experiment, leverage AI, and continuously improve learning content faster and more effectively. KEY RESPONSIBILITIES: Design and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources. Manage learning content from concept through development, review, launch, and continuous improvement. Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives. Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences. Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance. Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives. Maintain and update existing training programs and learning resources as product

We are looking for Performance Marketing Specialists to join our team of high-performing paid marketing experts and strengthen our digital advertising efforts. If you thrive on running and scaling Facebook and Instagram campaigns, enjoy working with content, copy, and design teams, and know how to turn data into growth, we’d love to connect. This role is open to candidates with 4 to 8 years of experience. The scope will flex as Specialist or Manager depending on your expertise and leadership readiness. What you’ll do ✨ • Collaborate with marketing teammates across paid ads, content, copy, and design to launch and optimize campaigns on Facebook and Instagram • Guide campaign strategy, manage budgets effectively, and maximize ROI • Track and analyze performance metrics like CTR, CPC, CPM, ROAS, and CPA, and act on insights • Run structured A/B tests on creatives, copy, audiences, and landing pages • Stay current with platform updates, new ad formats, and targeting features • For more experienced candidates, help shape scaling strategy and support peer development What we’re looking for 📊 • 4 to 8 years of hands-on experience managing campaigns in Meta Ads Manager (Facebook, Instagram) • Proven ability to manage budgets and deliver ROI at scale • Metrics-driven, analytical and team-player, able to communicate insights clearly • Experience with Google Ads, YouTube Ads, or LinkedIn Ads is a plus • Familiarity with landing page tools, analytics platforms, or marketing automation a bonus About WIN 🌍 WIN Home Inspection is the #1 ranked residential inspection services company in the United States. We are the fastest-growing brand in our industry, powered by proprietary technology and highly scalable solutions designed to manage and support explosive growth. Recognized as the most innovative residential services company in the US, WIN is redefining how residential services are delivered at scale. Why join us 🚀 • Work with a full-stack marketing team that includes s

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role AlphaSense is maturing its security risk management program and needs a Senior Risk Analyst to be a core builder and operator of that function. You will design, implement, and mature a risk framework that spans information security, AI, and operational risk—building toward a program that is quantitative-leaning, connected to live data sources, and actionable at every altitude from service owner to executive leadership. You will establish risk identification and scoring methodologies, own the enterprise risk register, and produce risk intelligence that drives real decisions. You will also support the TPRM function led by a dedicated TPRM lead, contributing to assessments and risk tracking as needed. You approach this with an AI-native mindset: using AI to monitor threat landscapes, analyze risk data, draft risk narratives, and surface emerg

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position can be remote. Ideal candidates MUST be comfortable working on a shift from 5:30PM to 2:30 AM IST. What You’ll Do: Support operations associate in hosting teleconferences across sectors in APAC Contact clients to determine event interest, confirm predetermined advisors Send invitations to clients and oversee client RSVPs and compliance Manage all correspondence with advisors prior to meetings Assist in maximizing attendance at events, ensure events runs successfully and conduct post-event cost analysis and review client charges Assist in managing internal documents Work closely with other team members to ensure the successful execution of meetings via the scheduling of advisors for breakfast/lunch meetings agendas and teleconferences Provide the team with all relevant materials for the events including PowerPoint slides, event signage, and brochures. What You Have: Bachelor’s degree Previous project management experience strongly preferred Exceptional organizational skills with meticulous attention to detail Ability to prioritize and multi-task and to work under tight deadlines Flexibility to work long and unpredictable hours Proficiency in MS-Office,

ABOUT KHAN ACADEMY Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools. Our focus is to reach the underserved by making our content accessible in local languages. Khan Academy is already available in Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi and Punjabi. ABOUT THE ROLE The Partner Operations and Support team at Khan Academy India sits at the intersection of various state teams, constantly receiving a wealth of valuable, on-the-ground information, ranging from local best practices to powerful testimonials from students, teachers, principals, and government officials. Currently, much of this qualitative data sits with the respective state program teams, and we risk losing these valuable insights over time. We are looking for a Program Documentation and Learning Coordinator to streamline our knowledge management. In this role, you will act as our internal knowledge hub, synthesizing qualitative insights into structured, easily accessible re

We’re Hiring 3–4 Marketing Associates 🎯 This is a great opportunity to join a fast-growing global team and build your career in digital marketing. About WIN 🌎 WIN is the #1 ranked company in our industry in the US and also the fastest growing. We work with both consumers and businesses, giving you exposure across the full spectrum of marketing: SEO, social, paid ads, content, and more. About the Role Do you wonder how Google decides which brands show up first, why YouTube ads stay stuck in your head, or why some Instagram Reels go viral? If you’re curious about these things and love exploring new marketing trends, this role could be a great fit. We are hiring junior marketers who may not know it all yet, but who are: Honest, reliable, and disciplined Excited to learn by doing from senior mentors Self-starters who research first instead of waiting for instructions If you have 2+ years of professional experience after graduation, are passionate about marketing, and eager to grow your career, you’ll thrive here. What You’ll Do Contribute to real marketing projects by improving franchisee online presence, making updates, and supporting campaigns so they perform better Support initiatives across SEO, social, paid ads, and content with detail and consistency Research marketing trends, test ideas, and apply learnings to live projects Assist with reporting, dashboards, and quality checks Learn directly from senior marketers while being accountable for your own deliverables What We Value Most ❤️ Integrity and honesty in everything you do Work ethic and discipline to finish tasks on time, even when remote Curiosity to keep researching, testing, and asking why Clear, respectful, and professional communication with teammates Bonus Points If You Have Experience in any of SEO, social media, paid ads, content, or analytics Familiarity with tools like Canva, Google Analytics, or Meta Ads Strong written communication skills and attention t