Customer Enablement Manager in India

The Territory Manager - Retail & C&I is responsible for driving sales growth and managing customer relationships within a specific geographic region, focusing on both retail and commercial & industrial (C&I) segments. This role involves executing sales strategies, managing key accounts, developing new business opportunities, and ensuring customer satisfaction. The Territory Manager is also accountable for meeting sales targets, collaborating with channel partners, and providing support to the sales team to achieve overall business objectives. Source: Adani Group | Job ID: 47416

You will be a part of: Storefront (SF) If you are enthusiastic to work on Myntra Storefront customer facing technology platform built for extremely high scale, working on cutting-edge open source technologies, designing & architecting highly performant fault tolerant systems serving 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events then Myntra Storefront is the right place to be. To manage 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events Myntra SF Engineering team builds the technology platform that personalizes our customer’s shopping experience and enables the smooth flow of products from suppliers to our customers’ doorstep. We work on areas such as building massive-scale mobile and web-applications, engaging user-interfaces, user personalization, recommendation & social commerce platforms, content systems, payment systems, search systems, imaging and visualization systems for products etc. We are a technology team where each individual has a huge impact and get to experience the delight of your hard labor & tech excellence being visible to real users. You will work closely with the business in shaping our product and serve hundreds of millions of Indians! You will have the opportunity to be part of a rapidly growing SF organization and gain exposure to all the parts of a comprehensive ecommerce platform. The SF team at Myntra operates within distinct verticals which are (Storefront – Services Platform, Storefront Platforms for personalization & Store Channels (Client Apps-Android/iOS/MWeb/Desktop). Roles and Responsibilities Write maintainable/scalable/e?cient code. Work in a cross-functional team, collaborating with peers during the entire SDLC. Follow coding standards, unit-testing, code reviews etc. Follow release cycles and commitment to deadlines. Qualifications & Experience Experience level of 3 to 5 years of experience in v

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

We're hiring an AI Support Engineer to work directly with the founder and build the systems that power customer support at Bolna. This isn't a traditional support role — you'll use AI to make support scale, and you'll partner closely with the business team on the customer conversations that matter most. What you'll do - Work directly with the founder to design and continuously improve how customer support runs at Bolna - Pull and collate data from Intercom to spot patterns, recurring issues, and gaps in how customers are being helped - Build AI-powered workflows that triage, answer, and resolve customer support queries with less manual effort - Design the systems and processes behind a streamlined, scalable support flow — from triage to escalation to resolution - Step in directly on critical customer support situations alongside the business team when it matters - Turn recurring support themes into feedback for product and engineering What we're looking for - 1–3 years of experience in a support, ops, or technical customer-facing role — ideally somewhere that rewarded building your own tools and process, not just following a playbook - Hands-on comfort with AI tools/workflows (prompting, automations, agent builders) — you don't need to be an ML engineer, but you should be someone who reaches for AI to solve a workflow problem - Experience with Intercom or a similar support/helpdesk tool - Sharp, structured communicator — equally comfortable writing to customers and to the founder - Comfortable with ambiguity — this role is being built as you build it Nice to have - Experience setting up support automations, chatbots, or AI agents in a real product company - Familiarity with SQL or basic scripting to pull/analyze support data - Startup experience, especially in a 0-to-1 function

We are looking for a highly motivated and articulate Parent Relationship Manager to join our team. In this role, you will be the face of our school, acting as a bridge between parents and the institution. This is a dynamic position that blends consultative sales with relationship building. What You’ll Do: Relationship Management: Serve as the primary point of contact for prospective parents, guiding them through the admission process with care and professionalism. Consultative Sales: Understand the needs of families and effectively communicate the unique value proposition of our school. Networking: Represent the school brand in the local community to drive interest and enrollment. What We’re Looking For: Experience: 2+ years of experience in sales, customer relations, or the education sector is preferred. Communication: Excellent interpersonal skills with the ability to build trust quickly. Preference: Female candidate preferred. Why Join Us? Competitive Compensation: Fixed salary up to 35,000 per month. High Earning Potential: Lucrative incentive structure based on performance. Growth: A professional environment where your efforts are directly rewarded. Interested? If you are a people-person with a passion for education and a drive for success, let’s talk! Please DM me your resume or forward this to someone in your network who would be a great fit.

ob Responsibilities: Contact customers via phone to collect overdue payments. Follow up on pending dues and negotiate payment arrangements. Maintain accurate records of customer interactions and payment status. Resolve customer queries related to outstanding accounts. Achieve daily and monthly collection targets. Ensure compliance with company policies and collection guidelines. Requirements: Minimum Qualification: 12th,undrergraduates & Graduate. Good communication and negotiation skills. Basic computer knowledge. Freshers and experienced candidates can apply. Experience in banking, finance, or collections is an added advantage. HR Rupali - 9975309744

Key Responsibilities Generate sales by converting travel inquiries into confirmed bookings. Promote domestic and international holiday packages to prospective customers. Understand customer travel preferences and recommend suitable itineraries. Prepare travel quotations, itineraries, and cost estimates. Follow up with leads through phone calls, email, WhatsApp, and other communication channels. Meet monthly and quarterly sales targets. Coordinate with suppliers, hotels, airlines, and transport partners to ensure seamless travel arrangements. Maintain accurate customer records and update the CRM system. Resolve customer queries and provide excellent pre-sales and post-sales support. Stay updated on travel trends, destinations, visa requirements, and promotional offers.

Roles & Responsibility • Booking the Enquires received from Customers and coordinate with Engineering Dept. • Preparation of offer and send it to the Customer. • Booking the Manufacturing Order (M.O) received from Customers and ensure the dispatch date of the material to the customer. • Follow up with Shop and ensure that our material will prepare on time. • Ensure timely dispatch of Customer’s Order by tracking up with shop. • Preparing Monthly Machine Shop Urgencies for every month for Components and Press Shop Urgencies for Boards to take up for production. • Coordinate with Customers for Dispatch Clearance of Components which are ready for dispatch. • Doing Vendor Registrations for New / Existing Customers. • Keeping records of old files and maintain proper filing of our zone. Interested Candidates can contact on 8815151635 or share CV on

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Bloomreach is seeking a seasoned Staff Machine Learning Engineer to join our Search Quality team and lead the design and implementation of machine learning and Al-driven solutions that improve search relevance and discovery experiences for our customers. The Search Quality team focuses on building intelligent, scalable solutions that understand user queries, product catalogs, and behavioral signals to deliver the most relevant search results. We work at the intersection of Machine Learning, Information Retrieval, Search Relevance, and Software Engineering to solve challenging problems across the search stack. This is a Staff ML Engineer role, so we are looking for someone who can combine strong ML expertise with solid software engineering skills and take end-to-end o

The Incharge – Administration (Project/Sales) is responsible for overseeing site administration, facility upkeep, customer interactions, and compliance management at project and sales offices. This role ensures seamless site operations, coordination with local authorities, property tax management, labour compliance, and fire safety regulations. The incumbent will also manage housekeeping, security, vendor coordination, and infrastructure maintenance, ensuring a smooth operational environment for both internal stakeholders and customers. Source: Adani Group | Job ID: 59131

Account Manager Government Description - Job Summary • This role is responsible for developing and maintaining strategic relationships with partners while tailoring solutions to meet specific customer needs. The role provides partners with complex information about the organization’s offerings while collaborating with them to ensure long-term business success. The role drives sales growth through account planning and risk assessment, while mentoring junior team members. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Partners and transforms potential leads into joint sales activities; creates, fills, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Engages in transactional and relationship selling while working with and influencing a team of sales professionals. • Recruits new partners while providing risk assessment and business rationale for the organization’s investments. • Provides strategic guidance and insights to partner business managers and end-user sales teams regarding partners' capabilities, strengths, and market positioning. • Mentors junior team members, sharing insights, and providing guidance to support their professional growth and deve

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

About the Team Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 7% of India’s households shop with us. 😉 We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for a Product Manager I who is passionate about solving high-impact problems in a fast-paced start-up environment with a high degree of autonomy. This is inherently a cross-functional leadership role where you will work closely with teams such as software engineering, UX design, category management, marketing, operations, finance, etc. to bring a new product to life. What you will do Analysis, customer interviews, user research, competition analysis and other qualitative/quantitative techniques. Problem Identification & Prioritization: Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks. Prioritize what problems need to be solved now vs. later. Solution Discovery: Facilitate a process to come up with the best technology-led ideas to solve the prioritised problems. Harness the creativity of not just yourself but of other teams such as design, engineering., business, etc Be willing to