Customer Experience Associate in India

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. You’ll work alongside cross-functional teams to design right-size solutions that power a new market-leading Analytics platform. As a Data Engineer at StarRez, you will play a critical role in building and scaling the foundations of our Analytics & Data Platform. You’ll design and maintain reliable, secure, and scalable data pipelines and models that power a new generation of reporting, insights, and data-driven products across the StarRez ecosystem. This role sits at the intersection of data, product, and engineering. You will work closely with Data Analysts, Full-Stack Engineers, and Product teams to translate customer and business requirements into robust data solutions - enabling everything from standardised dashboards to advanced analytics and embedded intelligence. You are hands-on, pragmatic, and comfortable working in a fast-evolving environment where you’ll help shape both the technical platform and the operating model as we scale. What you’ll be doing Build and maintain scalable data pipelines to ingest, transform,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team to build and deliver our highest-quality product suite. In this role, you will write clean, scalable code with a strong focus on quality, reliability, and user-centric design. You will directly contribute to building a new SaaS platform that delivers a secure, consistent, and best-in-class experience for customers purchasing and managing Portworx offerings. As a core developer, you will take ownership of designing and implementing critical features across the entire Portworx portfolio. WHAT YOU’LL DO Design & Scale SaaS Microservices: Develop, test, and integrate high-performance microservices and features into the Portworx product suite, ensuring high availability in distributed systems. Drive End-to-End Delivery: Lead software lifecycle activities including architectural design, code reviews, unit/functional testing, documentation, and continuous integration and deployment (CI/CD). Partner Across Teams: Collaborate with product managers, cross-functional engineering peers, and early-adopter customers to transform requirements into production-ready software. Own Product Quality & Iteration: Take full ownership of feature stability by proactively incorporating customer feedback and rapidly resolving issues identified during testing and deployment. Innovate & Experiment: Research emerging technologies and cloud infrastructure tools to push performance boundaries and continuously i

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team to build and deliver our highest-quality product suite. In this role, you will write clean, scalable code with a strong focus on quality, reliability, and user-centric design. You will directly contribute to building a new SaaS platform that delivers a secure, consistent, and best-in-class experience for customers purchasing and managing Portworx offerings. As a core developer, you will take ownership of designing and implementing critical features across the entire Portworx portfolio. WHAT YOU’LL DO Design & Scale SaaS Microservices: Develop, test, and integrate high-performance microservices and features into the Portworx product suite, ensuring high availability in distributed systems. Drive End-to-End Delivery: Lead software lifecycle activities including architectural design, code reviews, unit/functional testing, documentation, and continuous integration and deployment (CI/CD). Partner Across Teams: Collaborate with product managers, cross-functional engineering peers, and early-adopter customers to transform requirements into production-ready software. Own Product Quality & Iteration: Take full ownership of feature stability by proactively incorporating customer feedback and rapidly resolving issues identified during testing and deployment. Innovate & Experiment: Research emerging technologies and cloud infrastructure tools to push performance boundaries and continuously i

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer for Portworx® by Everpure™, you will empower innovators and enterprise customers to seamlessly deploy and scale multi-cloud data services for Kubernetes and containerized applications. In this high-impact role, you will redefine the cloud-native storage experience by bridging deep technical expertise with direct customer engagement. You will serve as a technical expert across all deployment phases, partnering closely with customer engineers, account teams, and core R&D to solve complex cloud-native architecture challenges. WHAT YOU'LL DO Drive Enterprise Customer Success: Deliver end-to-end technical expertise across all stages of Portworx® deployment and production environments, ensuring rapid issue resolution, minimal downtime, and maximum platform reliability for key enterprise accounts. Perform Complex Problem Diagnosis & Triage: Analyze application workflows, system logs, and containerized workloads across public/private cloud stacks to isolate, reproduce, and resolve multi-layer technical issues alongside engineering teams. Enable Pre-Sales and Onboarding: Partner with field systems engineers to guide technical installation, integration, and proof-of-concept (POC) execution for prospective and onboarding enterprise clients. Scale Organizational Knowledge: Author and maintain high-impact knowledge base articles, technical documentation, and FAQ guides to build self-ser

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Job Description: ABOUT THE TEAM Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base. THE OPPORTUNITY Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. WHAT YOU'LL DO Lead the design and delivery of a scalable AI-powered triage platform that reduces mean time to resolution by leveraging AI agents, LangChain frameworks, and intelligent diagnostics Lead the engineering team building AI-powered diagnostic tools that cut customer issue resolution time in half while scaling a platform that empowers support engineers across the globe. Architect quarterly releases of diagnostic tools on AWS infrastructure, balancing innovation velocity with pro

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide. Job Description : PayPay India is look

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Platform & Integrations . You will own the end-to-end delivery of complex features, optimize backend performance, and collaborate on architectural decisions that impact more than 1,000 enterprise customers worldwide. This is an ideal role for an experienced engineer who thrives on technical autonomy, enjoys tackling complex cloud-native challenges, and wants to have a direct impact on product direction. Feature Ownership & Architecture: Design, build, and maintain scalable, secure, and highly observable backend services and microservices using Java and Spring Boot. Platform Evolution: Actively contribute to upgrading our core platform infrastructure, focusing on system resilience, performance tuning, and seamless component communication. Security & Compliance: Implement rigorous secure coding practices to safeguard data exchange and ensure compliance across our multi-tenant SaaS environment. Collaborative Execution: Work closely with Product, QA, and senior le

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . Location: This is a hybrid role based out of our Gurugram office. To balance collaboration and flexibility, we work from the office 3 days a week (Tuesday - Thursday) and from home the remaining days (Monday & Friday). The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading developer-tooling for AI-native product portfolio , working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You’ll be a key decision-maker in shaping product direction from new concepts to aligning pricing packaging, partners approach, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Be able to lead overall ROI analysis for new product initiatives including pricing and packaging Experience working with partners and 3rd party developer ecosystem Product Roadmap Ownership: Develop and manage the product roadmap, balanci

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop new software features on SonicWall firewall product-line. Able to deliver features on time, with the highest level of quality, in the best interest of the customer. Facilitate problem diagnosis and prompt resolution for issues reported by customers. Maintain existing software features by implementing enhancements and fixing bugs. Write functional and design specifications, and work with technical publications team for documentation needs. Collaborate with other engineers on code reviews, test case reviews, and process enhancements. Excellent written and verbal communication skills - Ability to work with different groups, teams and projects. Requirements: Master’s degree in computer science or engineering or related field or Bachelor’s degree in Computer Science or Engineering or related field with a minimum of 3-4 years of software development experience. Proficiency in C is a must with 3+ years of experience. Hands on experience with Firewalls, SD-WAN, Routing technologies, VPNs, High Availability is a strong plus. Hands on experience and knowledge of Networking

About the Role Sigmoid is looking to onboard a Senior Leader to anchor our CPG Supply Chain Analytics practice in Bengaluru. In this role, you will drive strategic initiatives, foster innovation, and provide visionary leadership to our Supply Chain Analytics practice. Roles and Responsibilities Leading and overseeing our Supply Chain Analytics Practice development, setting strategic direction and driving business growth. Develop and execute a comprehensive strategy to expand our presence in the industry practice, identifying market opportunities and driving revenue growth. Collaborate with sales, marketing, and business development teams to develop go-to-market strategies, identify key clients, and drive new business opportunities. Facilitate the development of advanced analytics (AI/ML) and data modeling to optimize decisions. Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice-level knowledge management activities to lead and propagate a knowledge management culture within management consulting services. Partner with clients to understand their business challenges and opportunities, providing strategic guidance and innovative solutions. Drive thought leadership initiatives, representing our company at industry events, conferences, and forums. Qualifications Bachelor’s Degree (BE/BTech - CS) from Tier I/II universities like IITs/NITs and MBA from top-tier B-schools (IIM) preferred. 8-12 years of experience in consulting and implementing Data & Analytic solutions for large CPG customers. Direct front-office consulting experience with strategic customer leadership is a must. Strong leadership and management skills, with the ability to inspire and motivate teams to achieve excellence. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders. Strategic mindset, with the ability to think critic

As a Strategic Account Executive, the primary responsibility is to target and close enterprise strategic new logos across India. In this role you’ll be focused on uncovering the pain points organisations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. What You’ll Do: Prospect into large Fortune 500 companies in India while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI Manage both customer & prospect expectations while expanding & hunting reach and depth into assigned territory, respectively Demonstrate resourcefulness when faced with challenges that defy easy solutions Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy (minimum 90%) and consistency Who You Are: Someone with 5+ years closing experience; mix of field selling within enterprise (as defined by Datadog, which is companies with more than 5000 employees) Driven and must have exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and self-generate pipeline Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune India 500 companies with proven ability to win new logos Comfortable and confident and working with cross functional, overseas teams Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Datadog values people from all walks of life. We unders

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Product Manager, Product Platform Company Overview Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. Role Overview: Senior Product Manager, Product Platform This is a rare 0-to-1 opportunity to build a brand-new, high-visibility capability that touches every Okta customer: self-service visibility into subscription and license usage, delivered directly in the Admin Console. You’ll be responsible for building a modern, self-service experience that increases customer trust, unlocks new upsell and expansion motions, and sets the standard for how Okta communicates value to its largest accounts. You'll partner closely with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct, measurable impact on customer retention and revenue growth. Key Responsibilities Orchestrate the long-term product vision and strategy for Okta's subscription usage and licensing visibility, ensuring the Admin Console roadmap scales with the breadth of Okta's customer base and product portfolio. Architect a self-service usage dashboard and reporting framework to ensure customers can seamlessly and securely track their

We are seeking a highly skilled and experienced Staff Network Site Reliability Engineer (SRE) to join our Enterprise Network Operations and SRE team. In this role, you will be pivotal in implementing our vision for a reliable and efficient network infrastructure. The ideal candidate is passionate about network operations and committed to enhancing the user experience. You'll have the opportunity to solve complex network challenges using hands-on debugging and by focusing on network automation, observability, documentation, and operational excellence. This is a critical position focused on ensuring user satisfaction and brilliance in network operations. What you'll be doing: Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests. Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards. Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs). Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement. Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness. Conducting blameless postmortems and following through on Root Cause Analyses (RCAs). Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations. Developing knowledge base articles for automa

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Collaborate cross-functionally with various Datadog teams Drive initial prospect qualification and schedule discovery meetings Develop, present, and implement strategies for acquiring new business Conduct outbound outreach by cold calling and emailing prospective customers Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: Motivated by a career in sales Someone with an innate curiosity to learn Have a desire to succeed alongside teammates Proven in your written and verbal communication Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds G

We are looking for a Sales Administrator in a pharma company who supports the sales force by processing orders, managing field force documentation, preparing MIS sales reports, and tracking inventory . They act as a liaison between sales, manufacturing / supply chain, and customers to ensure smooth order execution . Key Responsibilities :- 1.) Providing support to the sales team for proposal building 2.) Cold calling prospective clients to initiate sales opportunities 3.) Handling the quotations proposals, and payments 4.) Handling customer queries as per the product information required, submitting quotations & follow ups 5.) Co-ordination with field engineers and customers Skills & Software Knowledge :- 1.) Freshers or Experienced both are welcome 2.) Good written and verbal communication skills 3.) Strong organizational skills with the ability to multi - task 4.) Good time management skills and the ability to prioritize work 5.) Sound knowledge of ERP software & Excel Job Title :- Sales Admininstrator Location :- Goregaon East Job Type :- Full Time Experience :- 1-2 years Education :- B.Com, B.Pharm, B.Sc