Customer Experience Representative in Bengaluru

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 30% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent ac

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Auth0 is a developer-friendly identity platform that simplifies authentication and authorization for applications. Designed by developers for developers, we make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. Know more about our product at https://auth0.com/ . The Role We are seeking a founding Engineering Manager to lead and bootstrap our newest team: Core Frontier . This team sits at the vital intersection of deep product innovation and the actual customer experience. Your mission is to ensure that the sophisticated features developed across the Core Identity organization (such as Native to Web, Cross-App Access and Custom Token Exchange) are translated into a seamless and intuitive journey for our users. You will act as the champion for a complete and coherent product experience, bridging the gap between complex internal logic and the polished final result our customers interact with every day. As the inaugural manager for Core Frontier, you will lead the hiring and onboarding of a high-caliber team in Bengaluru while establishing the operational rhythms that drive success. You will partner with global engineering leaders to maintain our high standards for security and reliability, ensuring that every release meets the rigor

You will be a part of: Storefront (SF) If you are enthusiastic to work on Myntra Storefront customer facing technology platform built for extremely high scale, working on cutting-edge open source technologies, designing & architecting highly performant fault tolerant systems serving 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events then Myntra Storefront is the right place to be. To manage 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events Myntra SF Engineering team builds the technology platform that personalizes our customer’s shopping experience and enables the smooth flow of products from suppliers to our customers’ doorstep. We work on areas such as building massive-scale mobile and web-applications, engaging user-interfaces, user personalization, recommendation & social commerce platforms, content systems, payment systems, search systems, imaging and visualization systems for products etc. We are a technology team where each individual has a huge impact and get to experience the delight of your hard labor & tech excellence being visible to real users. You will work closely with the business in shaping our product and serve hundreds of millions of Indians! You will have the opportunity to be part of a rapidly growing SF organization and gain exposure to all the parts of a comprehensive ecommerce platform. The SF team at Myntra operates within distinct verticals which are (Storefront – Services Platform, Storefront Platforms for personalization & Store Channels (Client Apps-Android/iOS/MWeb/Desktop). Roles and Responsibilities Write maintainable/scalable/e?cient code. Work in a cross-functional team, collaborating with peers during the entire SDLC. Follow coding standards, unit-testing, code reviews etc. Follow release cycles and commitment to deadlines. Qualifications & Experience Experience level of 3 to 5 years of experience in v

Here’s a summary of the role: Love helping customers succeed? Thrive in fast-paced, client-facing environments where no two projects are the same? As an Onboarding Specialist , you’ll play a critical role in shaping the early customer journey—guiding clients from implementation through adoption and ensuring they realize value quickly. If you’re someone who enjoys project coordination, delivering impactful client training, managing multiple stakeholders, and building strong customer relationships, this could be your next great move. This is an opportunity to work with clients, senior stakeholders, and global teams while becoming a trusted advisor during one of the most important phases of the customer lifecycle. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own and manage the end-to-end onboarding experience for assigned customers, ensuring a seamless transition from sale to adoption Lead onboarding projects by coordinating timelines, milestones, and internal stakeholders to deliver successful outcomes Deliver engaging product onboarding sessions and training to help customers quickly adopt and maximize value Configure customer environments and guide clients through setup and best-practice implementation Build trusted relationships with stakeholders including administrators, business leaders, and senior client contacts Partner cross-functionally with Customer Success, Product, Support, and Sales teams to resolve challenges and improve customer outcomes These are the essentials you’ll need to get an interview: 3–5 years of experience in customer onboarding, implementation, project coordination, or customer success Strong client-facing communication and presentation skills, with confidence engaging senior stakeholders Proven ability to independently manage multiple onboardin

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team Amplitude’s mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. Join us as we deliver innovative and creative solutions to our customers. We're looking for a Customer Success Architect, based in India and supporting Global Customers , with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thri

Role Overview Help organizations turn governance, risk, and compliance (GRC) goals into measurable business value. As a Client Success Advisor, you’ll guide key clients in configuring, adopting, and optimizing a GRC platform—strengthening retention, uncovering expansion opportunities, and helping teams work more effectively. You’ll combine GRC expertise, advisory skills, and a strong understanding of client needs to shape practical solutions, improve platform usage, and build lasting partnerships. Your work will influence client outcomes while contributing valuable insights to internal product and go-to-market teams. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Advise clients on configuring, customizing, and optimizing GRC platform functionality to support their business processes and objectives. Assess client requirements, challenges, and goals, then recommend tailored solutions that deliver measurable value. Partner with clients on governance, risk, and compliance roadmaps, translating priorities into effective platform implementations. Drive adoption across the platform and its modules, identifying engagement risks and helping clients increase usage. Help clients identify and implement practical analytics use cases that improve automation, exception management, and reporting. Collaborate with Product, Customer Success, Support, and Sales teams to improve solutions based on real-world client needs. Monitor regulatory developments, industry trends, and emerging GRC best practices to provide proactive, trusted advice. These are the essentials you’ll need to get an interview 5–7 years of experience in a client-facing role within audit, risk, compliance, or a related GRC environment. Strong knowledge of GRC concepts, regulations, industry standards, and software platforms. Experience translating audit, risk, compliance, or business questi

Role : Udaan Intern- Business Finance Location : Bengaluru Type : Internship Duration: 6 months About Udaan We take immense pride in investing in policies and programs that enable a level playing field for all. Living up to our commitment, we are launching Udaan - our ‘PwD Internship’ program, to give career opportunities to differently-abled individuals. Udaan is Myntra’s 6-month flagship internship program, designed for individuals with disabilities, providing flexible work options, tailored training modules, and hands-on projects for seamless integration into the corporate world. During your internship with us, you will get the opportunity to work with the best talent in the e-commerce industry and work on projects that match your interests, abilities and could lead to full-time employment with Myntra. Roles & Responsibilities Function: Supply Chain management Develop clear understanding of key business drivers, analyses key financial metrics, provide value add analysis, support to Supply chain/Customer service/ finance management Develop Budget modeling by establishing KPIs / Run rates Support in preparation of AOP, Quarterly and monthly cost forecasts for related area Identify areas of operating improvements through data analysis, deep dive on cost structures and analyse business opportunities Keeping tab on KPIs and financial numbers and highlight in case of any deviations with planned numbers. Support in closing month end numbers and review Preparation of presentations for senior management review Handle complex adhoc request with a short turnaround time and supplement such request with appropriate analysis and comments to support decision-making Lead / Participate / Drive standardization & automation projects for process efficiency. Qualifications & Experience CA with 1-2 years of experience or MBA from from tier 1/ tier 2 college with finance experience Prior experience in Supply

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About the Role We are seeking a proactive, detail-oriented, and high-energy Office Coordinator to oversee the day-to-day functions, facilities, and workplace culture of our Bangalore offices . Reporting directly to the Office Manager, you will be the heartbeat of our local workspace—ensuring a clean, seamless, and highly productive environment for our team. If you are a collaborative problem-solver who thrives on operational efficiency, vendor management, and creating an amazing workplace experience, we want to hear from you! Working days - 6 days/week Key Responsibilities 🏢 Facilities & Office Operations Daily Functions: Own the upkeep of common areas, workspaces, and conference rooms, ensuring all furniture and audio/video (AV) equipment are fully operational. Vendor & Supply Management: Proactively manage relationships with external service providers (property management, furniture vendors, snack/catering programs, custodial services, etc.) and keep office supplies fully stocked. Ticketing & Support: Provide timely, high-quality responses to internal service requests assigned to the facilities queue. Space Planning: Assist the Office Manager with employee seating arrangements, desk allocations, and office layout planning. Cross-Functional Support: Coordinate with onsite facility staff and address ad hoc projects directed by the IT, People (HR), and Finance teams as aligned with the Office Manager. 🎉 Culture & Employee Engagement Cultural Stewardship: Act as a culture champion by supp

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Expense Analyst at Everpure, you will safeguard company resources and deliver an exceptional employee experience by modernizing our global Travel & Expense (T&E) operations. Operating at the intersection of finance, data analytics, and policy governance, you will partner cross-functionally across global business units to optimize expense auditing, minimize financial risk, and drive process automation. This role offers the opportunity to leverage cutting-edge platforms like Concur and AppZen to transform routine audits into strategic operational insights. WHAT YOU'LL DO Drive Global Audit Excellence: Execute comprehensive expense report reviews using Concur Expense and AppZen AI tools, auditing expenditures, foreign exchange rates, and itemized costs to guarantee adherence to Everpure’s Global T&E policies. Optimize Processes & Automation: Utilize data analytics and Intelligence Reporting to identify operational bottlenecks, streamline auditing workflows, and scale process efficiency across global business units. Mitigate Financial Risk & Enhance Controls: Proactively evaluate expense patterns to strengthen internal controls, preventing duplicate reimbursements, identifying system inconsistencies, and reducing fraud risk. Deliver High-Touch Stakeholder Support: Serve as a subject matter expert for global employees, resolving complex T&E queries promptly while delivering high-quality cu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Procurement team provides services to the businesses that are the backbone for Stripe. Stripe's newly revamped broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E. To facilitate supplier deals with Strategic Sourcing and the business, we created a new Supplier Deal Management (SDM) team in 2022. This instrumental function builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk, and increases the velocity at which Stripe can engage key suppliers. SDM's mission is to drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe. What you'll do We're looking for a Supplier Deal Management Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing supplier contracting requests according to the following steps: Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines Partner wit

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Product Manager, Product Platform (India) Company Overview Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. Role Overview: Product Manager, Product Platform This is a rare 0-to-1 opportunity to build a brand-new, high-visibility capability that touches every Okta customer: backup and recovery to strengthen the resilience of our system. You’ll be responsible for building a modern, self-service experience that allows IT Admins to recover back their accidentally or maliciously deleted identity objects. You'll partner closely with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct, measurable impact on customer retention and revenue growth. Key Responsibilities Contribute to the long-term product vision and strategy for Okta's resilience strategy, ensuring the backup and recovery roadmap scales with the breadth of Okta's customer base and product portfolio. Design a self-service recovery center to ensure customers can seamlessly and securely track their deletions and changes and revert back across the entire Okta ecosystem. Collaborat e with India-based engineering and development scrum teams to d

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

AI Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI- powered innovations to enhance search relevance and ITSM workflows. What You Will Do: Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customerʼs data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 3-5 years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letter