Customer Experience Systems Senior Associate in Mumbai

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a Senior Account Executive - Enterprise to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime & performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic. Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then co

NVIDIA is looking for Senior Networking (ETH/IB) Solutions Architect to join its NVIDIA Infrastructure Specialist Team. Academic and commercial groups around the world are using NVIDIA products to revolutionize deep learning and data analytics, and to power data centers. Join the team building many of the largest and fastest AI/HPC systems in the world! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners and internal teams, to analyze, define and implement large scale Networking projects. The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer! What you'll be doing: Primary responsibilities will include building AI/HPC infrastructure for new and existing customers. Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting. Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements. What we need to see: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields. At least 5+ years of professional experience in networking fundamentals, Ethernet or InfiniBand World. Hands-on experience with network switch/router platforms like Cumulus Linux, SONiC, IOS, JunosOS, and EOS, etc. Possess solid working knowl

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic channel partners in Mumbai to drive revenue growth Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Able to quickly comprehend technical concepts and architectural scenarios, and explain them to others verbally and in writing Proficiency in managing premier Cloud MSP partners will be advantageous Willing to travel 20-30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We're scaling fast across London, Mumbai, and Austin – and we're now looking for a Senior Software Engineer to join our Team! The Role As a Senior Software Engineer, you'll build the products our customers rely on every day to make multi-million dollar media decisions. You'll work across the full stack - from crafting responsive, intuitive frontend experiences through to designing and scaling the backend microservices that power them - and, given the seniority of this role, you'll also help shape system design and infrastructure decisions as we scale. You'll work alongside engineers, product managers, and AI agents as part of our AI-first operating model, where lean, high-autonomy teams ship fast and learn faster. This is a hands-on engineering role for someone who's comfortable owning a feature end-to-end - from initial design through to production - and who wants to grow their craft in a fast-moving, ambitious environment. Where you'll focus • Frontend development using modern JavaScript frameworks (React.js or Next.js) • Backend development using Python-based microservices • System design and infrastructure, contributing to architectural decisions as we scale • End-to-end feature ownership across the stack • (Nice-to-have) Exposure to Data Science / Data Engineering workflows Key Responsibilities • Design, build, and maintain full stack features - from frontend UI/UX through to backend services and APIs in Python. • Contribute to system design and infrastructure decisions, helping evolve our

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 80% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy

Overview: We are seeking a dedicated and detail-oriented Account Receivables Clerk to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records. This position will work closely with the Finance team based in Greece. Shift Timing – 11:00 am IST to 7:30 pm IST What You’ll Do: Collections: Make outbound collection calls/emails professionally while maintaining and improving customer relations. Collect customer payments in accordance with payment due dates. Customer Service: Communicate with clients about billing discrepancies and questions, applying good customer service promptly. Send correspondence to customers to encourage payment of delinquent accounts. Record Keeping: Capture data via correspondence and maintain the accuracy of client billing systems records. Post collections to clients’ accounts and verify the accuracy of calculations, balances, and supporting documents. Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports. Assist with daily cash collections report. Issue Resolution: Identify issues contributing to account delinquency and discuss them with management. Provide timely follow-up on payment arrangements. Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations. What You Have: Experience: +2 years of experience in account receivables. Strong attention to detail and accuracy. Excellent customer service and communication skills. Proficient in Microsoft Office Suite, particularly Excel. Familiarity with accounting software (e.g., NetSuite, SAP). What We Offer: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment About Guidepoint: Guidep

The Lead - Cluster CRM is responsible for managing all post-sales customer interactions and ensuring a seamless customer experience for assigned sites. This role oversees end-to-end customer relationship management, including sales documentation, collections, and issue resolution, from the booking stage through to customer handover. The Lead plays a crucial role in maintaining customer satisfaction and ensuring operational efficiency across all CRM processes. Source: Adani Group | Job ID: 55576

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployment Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you'll own the detailed technical designs from original scoping documents and drive execution including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility. As the technical owner of the customer relationship, you'll partner cross-collaboratively to ensure successful delivery. Your role spans from understanding domain-specific customer needs to architecting scalable, agent-based AI solutions using DevRev's platform**, with direct involvement in implementing key technical components and debugging complex integration challenges. This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You'll act as

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements: We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:  Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.  Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.  Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.  Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.  Provide constant feedback to the product team to improve advertising performance and customer experience. Desired Qualifications:  5+ years

Sales - Pranaam role is responsible to drive the growth and excellence of Pranaam Services at a large airportby achieving revenue targets through strategic partnerships and business development initiatives. The role aims to ensure an exceptional customer experience by managing service delivery, optimizing operations, and maintaining quality standards. Additionally, the role is responsible for building strong stakeholder relationships, ensuring compliance, handling crises efficiently, and fostering team development to uphold a culture of continuous improvement and service excellence. Source: Adani Group | Job ID: 47724

The Relationship Development Manager – NRI Segment is responsible for building, nurturing, and strengthening long-term relationships with existing and prospective NRI customers. The role focuses on enhancing customer engagement through proactive communication, providing timely project updates, driving customer satisfaction, encouraging referrals and repeat investments, and positioning the organization as the preferred real estate partner within the NRI community. The objective is to create a seamless customer experience that fosters trust, loyalty, advocacy, and sustained business growth from the NRI segment. Source: Adani Group | Job ID: 55002

The Executive - Closing is primarily focused on prospecting new accounts within assigned projects and geographical areas to meet revenue goals. This role involves identifying leads, seeking business opportunities, and developing strong client relationships to facilitate effective sales. The Closing Manager is responsible for ensuring a positive customer experience and driving revenue generation through consistent follow-ups and interactions. Source: Adani Group | Job ID: 55305

Building relationships: Ensuring a positive experience for customers and building strong customer relationships Representing the brand: Embodying the values and ethos of the brand in every interaction Communication skills: Being able to communicate professionally and effectively with customers

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in India on onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Mumbai-based candidates are preferred. This is a Solution Engineering role typically is 70% office or remote working in the regional country you are aligned to, supporting sales and channel technical activities and up to 30% traveling. This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cyber security products, excellent communication, and presentations skills. This is a perfect opportunity for an individual with previous Pre-Sales, Support, or Professional Services proven experience at a Vendor, Channel, Customer or Distribution role, who is looking to have a balance of channel and technical sales activities and build trusted relationships with partners. Responsibilities Include Proactive leader of technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs and aligns to the desired outcomes Conduct technical sales presentations, product, an