Director Of Customer Success in Bengaluru

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Senior Analytics Engineer to lead the way in data-driven decision-making. You will be responsible for the creation and maintenance of a governed, reliable, and scalable analytics system, transforming raw data into usable datasets for DS/ML, analytics, and reporting. A key aspect of this role is leading the architecture and implementation of efficient data transformation systems within Snowflake, fostering data democratization and impacting business outcomes. Working closely with BI analysts and Data scientists, you will ensure data accessibility and drive activation on critical customer-facing platforms. This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India. You Will: Leading the implementation of efficient and scalable systems that optimize data transformations from our data lake in Snowflake into clean, documented data products. Contribute to the design standards and architectural principle standards, designs and processes. Build and maintain a governed, robust, reliable, and scalable analytics system (DW/DV). Collaborating with BI analysts and data scientists to provide proper data accessibility guidelines. Foster data democratization via activation of data on critical platforms like Smartsheet platform, Amplitude, Thoughtspot , Gainsight. Create and contribute to frameworks that improve data quality and observability to identify and resolve issues faster. Create and implement data testing plans, en

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office. You Will: Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring Personally ship the

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India. What you’ll do Design and

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! AI Platform Engineering Location: Bangalore (Hybrid - in office at least 3 days/week) About the Role We are seeking an experienced and visionary technology leader to lead the development and scaling of our Operational AI platform capabilities. This role will own the strategy, architecture, delivery, and operational excellence of Couchbase AI Cloud Platform capabilities. This is a strategic leadership role at the intersection of distributed systems, cloud-native platforms, and AI. You will lead a large, multi-layered engineering organization responsible for delivering The Operational Data Platform for AI, while partnering closely with Product, Design, SRE, and Go-To-Market teams. Your leadership will directly influence company growth, customer adoption, platform reliability, and Couchbase’s competitive pos

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Engineering, Platform Operations & Productivity, you'll own three functions that all require hands-on technical depth, not just people management. Platform Staff is a small, senior, AI-native team that moves to wherever the organization needs the most leverage, from standing up early scaffolding for an initiative, to taking on a high-impact customer request that doesn't fit any existing team's charter, to stepping directly into a production crisis until it's resolved. This role is for a technical engineering director who has personally built distributed systems, not only managed people wh

About the Team The Commerce Platform team at Meesho drives end-to-end growth, strategy, and operational excellence across key verticals: - User Growth: Scales the full lifecycle funnel—from acquisition and activation to retention—ensuring sustainable user growth and engagement across the platform. - Marketplace: Focuses on strengthening the seller ecosystem and improving selection quality to create a robust and reliable marketplace experience. - Category: Identifies high-potential segments, launches and scales new categories, and drives assortment expansion to meet evolving customer demand. - Mall: Builds a trusted branded destination for quality-conscious users, enhancing the platform’s premium and branded shopping experience. - Pricing: Ensures competitiveness and affordability, enabling the platform to deliver strong value for customers while maintaining marketplace health. - Content Commerce: Powers content-led discovery through creator ecosystems and inspiration-driven shopping journeys that drive engagement, trust, and conversion. Together, these verticals identify whitespace opportunities, launch and scale new initiatives, and continuously optimize the user lifecycle through data-backed decisions. Operating in a fast-paced, high-ownership environment, the team combines structured problem-solving with rapid execution to deliver meaningful impact. If you’re excited about building for Bharat, this role offers both strategic depth and hands-on impact. About the Role As an Associate Director – Programs, you will be a senior leader responsible for one or more strategic charters that drive key business and customer outcomes. You will own end-to-end problem-solving for critical workstreams, navigating complex challenges and ensuring strong execution and operational excellence across the organization. This is a hybrid individual contributor and people-manager role. You will directly lead high-priority initiatives while managing and developing a team of Senior Man

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a manager to lead the Documentation (Doc) Tools team supporting the Builder Experience department. Reporting to the Information Development Director, you will be leading a team of engineers who support the help.okta.com and developer.okta.com sites as well as the teams who contribute and create content for those sites (Information Development, Builder Advocacy, and Content Strategy). What you’ll be doing Lead a team of engineers responsible for building and maintaining the help.okta.com and developer.okta.com content sites. You’ll lead the adoption of AI across your team’s day-to-day deliverables, integrating it thoughtfully to improve your internal stakeholder’s productivity, quality, and speed. Work closely with the Doc Tools leads to develop and implement our roadmap. Recruit great engineers to accelerate our work. Mentor, retain, and develop engineers as they advance in their own careers. Establishing clear priorities, expectations, and accountability for individuals and team Collaborate with the Doc Tools leads to assist in delivering projects on the Builder Experience roadmap. What you’ll bring to the role Have managed software engineering teams with end-to-end ownership over their technical stack and production performance. Hands-on experience with AI-assisted development tools such as GitHub Copilot, Codex and Claude, with the ability to integrate them effectively into day-to-day engineering workflows. Are excited to b

As a Technical Project Manager, you will be leading a team to build a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. Responsibilities : Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with CIO, VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Build a delivery plan with domain experts and stay on track Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Build team and manage it day to day basis Play the key role of hiring manager to build the future of Sigmoid. Guiding developers in day to day design and coding tasks, stepping in to code if needed. Define your team structure, Hire and train your team as needed Stay up-to-date on the latest technology to ensure the greatest ROI for customer & Sigmoid Hands on coder with good understanding on enterprise level code Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems Experience in defining technical requirements, data extraction, data transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment Culture Must be a strategic thinker with the ability to think unconventional / out:of:box. Analytical and data driven orientation. Raw intellect, talent and energy are critical. Entrepreneurial and Agile : understands the demands of a private, high growth company. Ability to be both a leader and hands on "doer". Qualifications : - 10+ year track record of relevant wo

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. Technical Lead – Data Engineering As a Technical Lead, you will be responsible in building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. This position reports to Engineering Manager. Responsibilities: Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Facilitate in Technical Aspects Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Provide technical leadership and manage it day to day basis Guiding developers

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. Technical Lead – Data Engineering As a Technical Lead, you will be responsible in building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. This position reports to Engineering Manager. Responsibilities: Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Facilitate in Technical Aspects Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Provide technical leadership and manage it day to day basis Guiding developers

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Staff Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate is someone who has experience building software systems to

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Engineer, Life Cycle Management Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Staff Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate is s

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director of Recruiting, Engineering and Information Technology, you’ll lead GitLab’s India-based recruiting efforts for Engineering and IT while helping shape technical hiring across the broader Asia-Pacific region. You’ll lead recruiting managers and their teams, set the regional talent strategy, and maintain direct ownership of senior and executive-level searches. Reporting to the Vice President of Talent Acquisition or an equivalent senior Talent Acquisition leader, you’ll help GitLab build exceptional technical teams in high-growth markets and create a scalable, well-documented recruiting model. Yo

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and 99.999 availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling. As the Director of Site Reliability Engineering you will oversee the SRE organization focused on Okta platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling. Job Duties and Responsibilities: Build and lead a high-caliber India-based SRE organization supporting Okta’s production fleet. Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services. Define and execute the India SRE strategy in alignment with global reliability goals. Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs. Implement automation and observability to reduce manual toil and improve operational efficiency. Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org. H

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity As our Senior Manager, Compliance in Bangalore, you will play a pivotal, highly strategic role in New Relic’s global finance organization. Unlike traditional, siloed compliance roles, this position sits within our uniquely structured Integrated Tax and Compliance team. We believe that high-quality tax filings are entirely dependent on robust, accurate statutory financials. By managing the statutory financial reporting and audit processes end-to-end, our integrated team ensures a seamless, high-integrity data flow directly into our international tax return filings. The Honest Reality & The Partnership: Currently, our global statutory financial preparation and audit process is fragmented, and we are actively working through bottlenecks that impact our filing timelines. To bridge the gap, our Director of Global Tax & Compliance has been personally managing this function day-to-day. Because of this, we aren’t starting from scratch. We have already diagnosed many of the root causes, mapped out where the process breaks down, and formulated clear hypotheses for future improvements. This is not a "maintenance" job, nor is it a solo rescue mission. We are looking for a true strategic collaborator. We need a leader who can partner closely with the Director, stress-test our current ideas, bring their own seasoned perspective to the table, and turn our vision for a world-class in-house compliance function into a reality. Currently managing one direct report and 1–