Global Detection And Response Lead in Chennai

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10 years. As part of our mission to make global trade easy for everyone, we are expanding and growing our sales organization in the India Subcontinent region. We are seeking an experienced Sales Manager to build and scale our business, identify high-potential clients, and close deals. You'll be part of a high-performing team and in the driver's seat to establish our presence in the region, while providing tech-enabled freight solutions that address customer needs. You Will Be: Building and growing Flexport's Air and Sea freight business in the India Subcontinent region by closing net-new business. Managing the entire sales funnel—from initial prospecting to final closing—by targeting high-potential accounts. Leading discovery sessions with new clients to diagnose supply chain challenges and architect value-driven solutions. Articulating Flexport’s tech-enabled advantages through compelling digital and in-person presentations. Owning and exceeding individu

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help our customers improve their global supply chains. The Opportunity: Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. As a Assistant Manager - Ocean Operations, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Are you looking to be an AI & SAAS Support Intern on a growing team? If so, this may be the role for you! You will be the face of FourKites to our customers—their main point of contact for everything they need. From helping customers track urgent shipments to providing assistance to carriers hauling the loads, you will be the product expert and go-to person to help users when they reach out. This internship is designed for hands-on, experiential learning —you'll get real exposure to how a growing SaaS platform operates, paired with the chance to work on special AI projects alongside our product and engineering teams. What you'll be doing: First point of contact for FourKites customers, partners & consultants to research, troubleshoot, replicate, and test product problems and bugs Track issue progress and provide regular updates to clients until incidents are resolved Interface with Development, QA, and Consulting Services as needed to resolve customer issues Contribute to special AI-driven initiatives , applying a curious, experimental mindset to explore how AI can improve support workflows and customer outcomes Be part of weekend rotation for 24/7 customer emergencies About the team: Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! We help companies transform their end-to-end supply chain with real-

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Dun & Bradstreet Technology and Corporate Services India LLP is looking for candidates for the role of Senior Analyst to support the Data Science team. The candidate needs to work closely with the team based in India and across a range of Analytics leaders who are located globally to fulfill the deliverables on a timely basis

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Role: We are looking for a highly skilled AI Tool / Agent Testing Engineer to evaluate, validate, and ensure the reliability of AI agents, AI automation tools, and agentic workflows used across our analytics platform. This role blends test engineering, GenAI understanding, Python/PySpark proficiency, and agent development lifecycle knowledge. You will work closely with Data Science, AI Engineering, and Platform teams to ensure that AI agents behave predictably, safely, and in alignment with business and compliance requirements.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Why We Work at Dun & Bradstreet We are at a transformational moment in our company journey - and we’re so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet’s Data Cloud and Live Business Identity, and we’re wildly passionate and committed to this purpose. So, if you’re looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us! The Role: We are looking for an experienced AI Engineer to design, build, and operationalize AI driven solutions for our global Analytics organization. The ideal candidate will have strong hands on expertise in Python, PySpark, agentic workflow development, and modern GenAI frameworks, with experience building scalable applications using LLMs, retrieval systems, and automation pipelines. You will work closely with data scientists, MLOps engineers, and business stakeholders to build intelligent, production grade systems that power

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Senior Executive – People Operations will be the engine of our daily People operations, ensuring seamless execution of the employee lifecycle from onboarding to offboarding. This person will manage transactional People processes, maintain data integrity in our systems, act as the first point of contact for employee queries and support the employee lifecycle. This role is ideal for a detail-oriented, proactive, and customer-centric HR professional looking to grow their career in HR operations. What you'll be doing: Onboarding, BGV & Employee Lifecycle Management Coordinate and implement the day-one onboarding process for all new hires, ensuring a welcoming and professional experience. Collect, verify, and accurately archive physical and digital joining documents. Manage Employee ID creation and maintain digital / physical copy of employee files. Track the BGV process with the third-party vendor and follow up with candidates for missing documents. Highlight red flags to the respective Manager and to Asst Manager People Ops. Track probation timelines, coordinate ev

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Business Intelligence Developer drives the design, development, and maintenance of Power BI dashboards and reports used across AUNZ Finance and Operations. This role bridges data and stakeholders - translating requirements into intuitive, actionable dashboards, providing first-level support to end users, and delivering ad hoc analysis in partnership with the Head of Data & Analytics. What you'll be doing: KRA 1 Dashboard Design & Development Translate business requirements into intuitive, visually compelling Power BI dashboards and reports. Create wireframes and proof-of-concepts aligned with requirements, adhering to design standards. Develop custom visuals where native Power BI functionality does not meet business needs. Maintain quality control standards across own projects prior to release. KRA 2 Data Modelling & Security Design and refine data models underpinning dashboards, building on curated datasets. Implement and maintain row-level and application-layer security to ensure appropriate data access. Manage and monitor scheduled data refreshes, proactively resol

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. What you'll be doing: Team Leadership and Management: Supervise, mentor, and train a team of Accounts Payable Specialists. Delegate tasks effectively and monitor team performance against established goals and KPIs. Conduct regular performance reviews and provide constructive feedback to team members. Foster a positive and collaborative team environment. Address and resolve employee issues and concerns promptly and effectively. Ensure adequate staffing levels and manage team schedules. P2P Process Oversight: Oversee the entire Procure-to-Pay (P2P) process, from purchase requisition to payment disbursement. Ensure accurate and timely processing of invoices, purchase orders, and payment requests. Identify and implement process improvements to enhance efficiency and accuracy within the P2P cycle. Monitor and resolve discrepancies related to invoices, purchase orders, and payments. Maintain strong relationships with internal stakeholders (e.g., Purchasing, Receiving, Finance) to ensure smooth P2P operations. Compliance and Controls: Ensure compliance with company policies, accounting standards, and regulat

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Data Analyst supports AUNZ reporting by maintaining ETL processes, validating data feeds, managing master data tables, and building foundational Power BI data models. The role works closely with the Head of Data & Analytics to refine requirements and ensure data feeding into reporting solutions is accurate, well-modelled, and fit for purpose. What you'll be doing: KRA 1 ETL & Data Management Support ETL processes for current and future AUNZ data feeds. Identify and resolve data validation concerns across data feeds. Create and manage master data tables. Filter and clean data by reviewing validation reports and performance indicators to locate and correct data process issues. KRA 2 Power BI & Data Modelling Develop and maintain data models (relationships, DAX, Power Query) to support reporting built by the Business Intelligence Developer. Contribute to silver/gold layer modelling in Databricks in line with established patterns. KRA 3 Requirements & Documentation Work with the Business Intelligence Manager to gather, refine, and document data requirements. Maintain

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 80% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Transform complex technical challenges into innovative, powerful solutions and own the lifecycle of core platform capabilities powering AI automation for the world's largest enterprises. ABOUT THE TEAM The Appian Product Management function is responsible for the creation, refinement, and scaling of products and services that power our global platform. Operating at the intersection of business strategy and cutting-edge engineering, our team transforms complex technical challenges into innovative, powerful solutions. We build the mission-critical core capabilities that enable AI-Powered Process Automation for the world’s most regulated and sophisticated enterprises and governments. THE OPPORTUNITY Why should an ambitious product professional join Appian right now? Our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. This role offers an exceptional opportunity to manage the complete product lifecycle within a high-velocity, collaborative environment. You will not just be managing a backlog; you will be the strategic bridge connecting engineering, design, and go-to-market functions to bring innovative capabilities to life. WHAT YOU'LL DO Product Vision & Execution: Own the quarterly plan, prioritize the feature backlog, and lead the delivery for a major product area. Backlog & Roadmap Alignment: Prioritize the sp