India Contact Center Professional in Bengaluru

Who are we? Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo’ Vibrant inclusive culture of mutual respect and fun through both work and play Engagement Manager – Life Sciences Consulting (Management Consulting Team, India) Roles and Responsibilities: Own & drive execution of the business-analytics roadmap by demonstrating techno-functional consulting & stakeholder management capabilities in collaboration with data science & engineering SMEs and teams Leading client workshops where broad vision and ambiguous business problems are articulated to be solved through data science and AI Define business problems concisely, consolidate the findings and hypothesize the proposed solution. Measure and articulate how solutions and results improve clients’ objectives Independently liaise with customers and c

About Sigmoid: Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. The below role is for our Bengaluru office. Director – Data Science Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo Vibrant inclusive culture of mutual respect and fun through both work and play Roles and Responsibilities: Convert broad vision and concepts into a structured data science roadmap, and guide a team to successfully execute on it. Handling end-to-end client AI & analytics programs in a fluid environment. Your role will be a combination of han

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here. Role Overview We are building one of India's largest commercial video data collection networks. As a Zonal Data Captain, you will own the business pipeline for your assigned zone. Your primary responsibility is to find businesses, convert them for on-site video data collection, and keep the recording engine in your territory active every single day. You will spend your days in the field meeting business owners, converting them, and expanding into new towns mapped to your zone. Position: Field Officer We are looking for proactive and responsible individuals to join our team as Field Officers. In this role, you will visit commercial spaces, assist businesses with our video recording equipment, and ensure smooth day-to-day coordination and support. Key Responsibilities • Visit commercial spaces and business locations regularly • Install and provide guidance on video recording equipment • Help businesses capture day-to-day operational recordings • Manage and m

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Partnerships Lead - Instawork Robotics Labs || Bengaluru, India (Extensive Travel) · Field & Growth Operations About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Instawork is building the data engine for the future of physical AI. To do that at scale, we need reliable, high-volume access to businesses across India whose skilled manual work becomes the training data for the next generation of robotics. We are looking for a Partnerships Lead to secure that access — both by hunting new opportunities directly and by brokering relationships with the people who already control access to hundreds of businesses: association presidents, lenders, government officials, and enterprise leaders. Your job is to convert both cold outreach and high-trust institutional relationships into onboarding pathways at scale. What You'll Do Broker access at scale. Identify, cultivate, and close relationships with high-leverage intermediaries — presidents of business associations, lenders, banks, politicians, civil servan

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Role Overview We are building one of India's largest commercial video data collection networks . As a Zonal Data Captain , you will own the business pipeline for your assigned zone . Your primary responsibility is to find businesses, convert them for on-site video data collection, and keep the recording engine in your territory active every single day . You will spend your days in the field meeting business owners, converting them, and expanding into new towns mapped to your zone . Core Compensation & Target Fixed Salary: ₹25,000 / month Performance Incentives: Up to ₹95,000 / week* Core Target: 8 business conversions / day *Incentive Note: Incentives are performance-based and linked to verified conversions, recorded hours generated from your converted businesses, and quality/consistency of execution . All conversions and hours are subject to verification before payout . A detailed slab structure will be shared at the offer stage . What You'll Do 1. B

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Quality Control Intern – Hardware Bengaluru, Karnataka, India Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. Role Overview The Quality Control Intern – Hardware is the checkpoint every recording rig passes through, in both directions. When rigs return from the field, you inspect their condition, run a functional check, and capture a short test recording that you review to confirm the cameras, footage, audio, and storage are all working. Before any rig goes back out, you give the final sign-off that it is field-ready. This is a small role with an outsized impact: a rig that leaves your desk in a bad state means a Field Officer travels to a business, records for hours, and returns with unusable or missing data — a full day lost, and sometimes a burned business relationship. Your job is to make sure that never happens. Precision, consistency, and discipline are the whole game here. What You'll Own Nothing goes to field without your approval; nothing comes back without your inspection and log. You are the last line of defense on rig quality before it reaches a business. Key Responsibilities 1

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. The Mission Instawork is building the data engine for the future of Physical AI. We are looking for a Head of Partnerships to build and lead our India business partners. You will be responsible for identifying, developing, and onboarding thousands of small, medium and large businesses across India to help build the pipeline for Robotics data collection. The opportunity is to connect Instawork's technology, labor marketplace, and operational scale with the world's leading robotics companies and turn real-world work into the high-quality data required to train and improve the next generation of physical AI. This is a highly entrepreneurial role for a senior partnerships leader who wants to build something from the ground up and work directly with company leadership. What You'll Own Build the Partnerships Engine for Small, Medium and Large businesses in India Own the partnerships strategy across hospitality, logistics, manufacturing, warehousing, retail, and other labor-intensive industries. Build and eventually lead the partnerships team, processes, systems, and operating cadence. Establish clear goals and metrics for pipeline generation and business acquisition Execute large business partnerships with industrial, co-operative and government bodies that work with multiple businesses Develop repeatable playbooks for partner identification, outreach, qualification, negotiation, and conversion. Work Directly with Leadership Partner closely with the CEO and Head of Robotics on the company's partnership s

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Senior Mechanical Engineer — Robotics Hardware Location - Bangalore Instawork Robotics Labs is building Instacore, our proprietary five-camera and IMU wearable capture rig. Hundreds of units operate across India every day, collecting real-world data used to train frontier Physical AI models. We are looking for a senior, mechanically focused engineer to own the complete hardware lifecycle for Instacore and future hardware products. This person will independently lead design, prototyping, manufacturing, testing, deployment, logistics, maintenance, and continuous improvement. What you’ll do - Own the mechanical design and development of Instacore and other robotics hardware from initial requirements through production and field deployment. - Create detailed CAD models, assemblies, engineering drawings, bills of materials, and manufacturing documentation. - Rapidly prototype and validate designs using 3D printing, machining, fabrication, and off-the-shelf components. - Design durable mounts, enclosures, fixtures, wearable components, packaging, and protective systems. - Own design for manufacturability, assembly, serviceability, reliability, and cost. - Improve cable routing, connector retention, strain relief, thermal management, ingress protection, and resistance to vibration and impact. - Design packaging and logistics processes that prevent damage during storage and transit. - Establish verification, stress-testing, quality-control, and acceptance-testing procedures. - Investigate field failures, d

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are building one of India’s largest commercial video data collection networks and looking for highly driven field operators who can build teams, close business deals, and drive on-ground operations. This is not a desk job. This role is for hustlers who can operate independently, unlock locations, manage people, and deliver results. What You’ll Do Visit factories, shops, workshops, kitchens, warehouses, garages, and other commercial businesses Convince business owners to allow commercial video data collection Build relationships and close partnerships Hire and manage Field Officers (FOs) and Data Collectors (DCs) Ensure daily recordings happen smoothly at business locations Drive collection targets, team productivity, and output quality Expand into new categories and new areas Who Should Apply Field sales executives Business development executives Vendor onboarding professionals Operations hustlers Team leaders who can manage field staff What We’re Looking For Strong communication and convincing skills Ability to hire and manage teams on the ground Ownership mindset and high energy Comfortable with travel and field work Ability to work independently without constant supervision Earnings & Growth 💰 Earn ₹60,000 to ₹4,00,000/month based on: Hours delivered Team performance Categories unlocked Operational consistency High performers can grow fast and handle multiple cities/regions. Work Details Location: Across India Mode: Field + Operations High travel involved Success in This Role You will succeed

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork Robotics Labs (IRL India) · Bengaluru · Internship (Full-time, On-site) Build the hardware that teaches robots about the real world Robots learn from data — and the best data comes from the real world, captured at scale. At IRL India, we’re building Instacore, our proprietary 5-camera + IMU wearable capture rig that records rich, egocentric video of humans doing real tasks in real environments. Hundreds of these units run across India every day, feeding the training pipelines of frontier Physical AI models. Your job : keep this fleet alive, fast, and growing. If you’ve spent nights in a workshop before a Robocon run, wrenched on a Formula Student or BAJA vehicle, or built anything that had to actually work under pressure — this role was designed for you. What you’ll do Own uptime for the Instacore fleet. Build, assemble, test, and troubleshoot the mechanical and electrical systems that keep hundreds of units capturing data daily. Ship hardware iterations fast. Work directly with our robotics team to prototype, integrate, and stress-test improvements to the rig — cameras, IMUs, wiring, mounts, power Get your hands dirty. Sensors, actuators, controllers, soldering irons, 3D printers — this is a workshop role, not a slideware role. Travel and deploy. Set up hardware hubs across India and APAC. You’ll see your work running in the field, not just on a bench. Debug like a detective. Trace faults through hands-on testing, fix them, and document what you learned so the fleet gets more reliable every we

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Product Manager, Product Platform (India) Company Overview Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. Role Overview: Product Manager, Product Platform This is a rare 0-to-1 opportunity to build a brand-new, high-visibility capability that touches every Okta customer: backup and recovery to strengthen the resilience of our system. You’ll be responsible for building a modern, self-service experience that allows IT Admins to recover back their accidentally or maliciously deleted identity objects. You'll partner closely with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct, measurable impact on customer retention and revenue growth. Key Responsibilities Contribute to the long-term product vision and strategy for Okta's resilience strategy, ensuring the backup and recovery roadmap scales with the breadth of Okta's customer base and product portfolio. Design a self-service recovery center to ensure customers can seamlessly and securely track their deletions and changes and revert back across the entire Okta ecosystem. Collaborat e with India-based engineering and development scrum teams to d

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Alliance Solutions Engineer Opportunity Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market. Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement. As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets. You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes. *This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What you’ll be doing Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies. Develop domain expertise and tho

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect on GitLab's India team, you'll be a trusted advisor to prospects, customers, and partners across India. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business goals across the software development lifecycle. This role supports Commercial and Enterprise segments in India's Southern Region. Experience with Global Capability Centers (GCCs), Digital Native organizations, and startups is highly valued given the accounts you'll support. You'll partner closely with Account Executives and cross-functional teams to own te

About Bolna Bolna is building the voice infrastructure for India, powering millions of AI-powered conversations for businesses across BFSI, e-commerce, logistics, and more. We’re launching Symphony, India’s first large-scale Voice AI conference, in Bengaluru this November - and this is just the beginning. We’re looking for a Marketing Manager to help build how Bolna shows up in the market. The Role You’ll own Bolna’s day-to-day marketing across content, creative, social, campaigns, and analytics . This is a hands-on role. You’ll write posts, create graphics, edit videos, ship campaigns, support events, track performance, and use data to decide what we should do next. You’ll work closely with founders and teams across the company to turn ideas, product launches, events, and stories into content that gets attention and drives engagement. Key Responsibilities Own Bolna’s social presence across LinkedIn, X, and emerging channels. Write, create, and publish high-quality content across formats. Design graphics, social creatives, presentations, and campaign assets using tools like Figma and Canva. Edit short-form videos, product clips, event content, and other visual assets. Plan and execute marketing campaigns around product launches, events, announcements, and company milestones. Own creative and marketing execution for Symphony and future events. Maintain a consistent and distinctive Bolna brand voice across channels. Track content and campaign performance and turn insights into actionable recommendations. Build dashboards and reports to understand what is working, what isn't, and why. Experiment with new content formats, channels, and distribution strategies. Work with internal teams and external partners to deliver high-quality marketing output. What We’re Looking For 3-6 years of experience in marketing, content, brand, social, or growth roles. Excellent writing and communication skills. Strong visual sense and ability to create polished creatives independently. Hand