India Contact Center Professional in India

About the role: We are looking for an experienced and hands-on HR professional with 5+ years of HR experience to manage end-to-end people operations while working closely with leadership in the USA. This role is execution-focused with strategic exposure, requiring strong ownership of core HR processes (including Talent Acquisition) and people leadership. The ideal candidate is proactive, detail-oriented, and comfortable operating independently in a fast-paced, dynamic environment. KEY RESPONSIBILITIES: Strategic HR Drive HR initiatives and processes in alignment with organizational objectives and business priorities Talent Acquisition Actively participate in and improve Talent Acquisition processes to support WIN's rapid growth Employee Lifecycle Management Handle complete onboarding and offboarding processes, ensuring a smooth and compliant employee experience Nurture relationships with employees with empathy, kindness, and fairness Payroll, Compensation & Benefits Independently handle payroll processing, benefits, and compliance Coordinate with finance and external vendors HR Operations & HRIS Management Maintain and update HRMS and ATS, ensuring accurate records and up-to-date reports Drive process improvements in HR operations and workflows Statutory & Compliance (India) Manage statutory compliances, filings, and HR audits Ensure adherence to labor laws and internal HR policies Employer Branding Support and execute employer branding initiatives on social media platforms, particularly LinkedIn, to promote hiring, culture, and workplace updates REQUIRED QUALIFICATIONS: 5+ years of full-time HR experience in HRBP / Talent Acquisition Solid understanding of compensation, benefits, and statutory compliance as per Indian labour laws Experience working closely with senior stakeholders Excellent written and verbal communication skills Ability to work independently with minimal supervision &n

Job Details: Job Description: Intel India Customer Engineering Team is in a mission to create successful Original Design Manufacturers (ODMs) from India across their customer base. We are seeking a Hardware Board Design Engineer specializing in Power Delivery design and debug experience to help Intel customers design and debug their hardware platforms based on Intel Core and Atom CPUs. Qualifications: • Education : Bachelor's or Master's degree in Electronics/Electrical Engineering or related field • Experience : 7-12 years of industry experience (preferably 5-6 years designing and debugging hardware boards with Power Delivery focus using Intel Core/Atom CPUs) • Power Delivery Expertise : Deep understanding of system Power Delivery requirements and familiarity with Intel Core/Atom processor Power Delivery guidelines including IMVP specifications and PDN analysis • Circuit Design : Extensive experience with Buck, Boost, and Multi-phase Power Delivery Network design, including control loop understanding and very high current/low-voltage power delivery design • Design Tools : Proficiency in schematic capture using ind

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

About the Team Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM, will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce in India and globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us About the Role As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations in your cluster. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive critical operational metrics end to end and achieve performance targets Continuously work towards ide

About the Team Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM, will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce in India and globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us About the Role As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations in your cluster. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive critical operational metrics end to end and achieve performance targets Continuously work towards identi

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for an experienced Campaign Manager who will manage end-to-end growth campaign execution and will analyze campaign performance, run experiments, optimize engagement/conversion, and work with cross-functional teams to ensure smooth and timely execution. Requirements: ●2+ years of hands-on experience in Growth Operations, preferably in a consumer tech or fintech environment, with strong campaign execution expertise. ● Strong proficiency in Clevertap, AI tools such as ChatGPT, Claude, and Gemini to improve operational efficiency, automate workflows, and enhance campaign processes. ●Manage end-to-end execution of cashback, CLM, push, and banner campaigns, including CleverTap setup, segmentation, targeting, scheduling, and QC. ●Collaborate with Growth, CLM, Marketing, Design, Promo, and Tech teams for seamless execution and timely resolution of dependencies. ● Analyze campaign performance, drive experimentation and optimization, and identify opportunities to improve engagement and conversion. ●Demonstrate strong ownership, analytical thinking, problem-solving, communication, and execution skills, with the ability to work independently. Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ m

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Integration Engineer (Security Platform and Data Pipelines) to join our team. This is a remote based in India role, reporting to the Director, Software Development Engineering in the Technical Implementation and Integration department. You will be responsible for connecting and onboarding diverse cybersecurity data sources, mapping and normalizing security data to power exposure and threat management use cases, and customizing workflows to deliver measurable outcomes. This role requires technical depth, comfort with complex datasets, and the ability to communicate with both technical and non-technical stakeholders. What you’ll do (Role Expectations) Quickly get up-to-speed on Zscaler’s SecOps platform, utilizing Python and APIs to configure, customize, and automate data transformations and workflows Partner with cybersecurity subject matter experts (SMEs) to onboard new data pipelines

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Software Development Are you an elite technical leader who thrives as a hands-on contributor while simultaneously coaching, mentoring, and scaling a high-performance software engineering team? At Appian, engineering managers don’t just oversee. They build, shape, and grow the people and technology that power AI automation for the world’s largest enterprises and governments. Location: Chennai, India | Work Model: On-site (5 days/week) About the Team Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base The Opportunity Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. What You’ll Do Lead the design and delivery of a scalable

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About The Role As a Product Owner, you will be responsible for the end-to-end delivery of product workstreams, acting as the bridge between Product Managers and the development teams. While the Product Manager focuses more on leading the relevant product vision and strategy and generating impactful roadmaps, your role will be to ensure flawless execution of that body of work in conjunction with your Product Engineering team. That includes owning requirements and Acceptance Criteria, grooming the backlog and helping deliver quality software to market. Additionally, you will own and lead well defined projects, as agreed with the Product Manager, to deliver incremental value toward the Product and Technology department’s goals. Ultimately, the Product Manager and the Product Owner collaborate to deliver world class outcomes for our business. What You Will Own Backlog Management & Prioritization Own and manage the product backlog for your assigned product or workstream. Collaborate with the Product Manager to understand product goals and ensure backlog prioritization aligns with strategic objectives. Clearly define user stories, acceptance criteria, and technical requirements in collaboration with the engineering and design teams. Delivery Execution Maintain alignment with the product roadmap, ensuring backlog items are prioriti

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Location: India (Pune / Hybrid) Type: Full-time Reports To: VP Engineering The Role This is a pivotal leadership role for someone who started their career as an engineer and has grown into an inspiring, delivery-focused leader. You will build, grow, and lead our India engineering team from the ground up — hiring great people, establishing strong engineering culture, and ensuring the India team&n

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team At GoDaddy, we believe better workforce decisions start with trusted data. We're growing our People Analytics capabilities and looking for a People Business Intelligence Analyst to help us build clear, reliable reporting that supports our People team and business leaders. Are you someone who enjoys finding patterns in complex datasets and transforming information into meaningful stories? Do you like solving challenges that directly influence how organisations hire, develop, and support employees? You'll own the data mapping work that connects source systems (HRIS, ATS, payroll, engagement surveys, etc.) into our Redshift warehouse, and build the dashboards, reports, and AI solutions that people leaders, HRBPs, and executives actually use to make decisions! Working with HR systems, analytics platforms, and AI-powered tools, this role helps us understand workforce trends, improve reporting, and maintain trusted data across the employee lifecycle. We are committed to creating an inclusive hiring process and will provide reasonable accommodations for candidates who need additional support. We'd love to hear from you! What you'll get to do... Map and document data flows from HR source systems into Redshift, including field definitions, lineage, and business logic (e.g., how "headcount," "attrition," or "time-to-fill" are calculated). Maintain a data dictionary and metric glossary to ensure definitions remain consistent across teams and dashboards Build and maintain dashboards in QuickSight and Power BI covering key people metrics inclu

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Enterprise Operations Engineer Overview The Multimedia Services team is looking for a Senior Enterprise Operations Engineer to join the team in Pune, India. The role is focused on lifecycle refresh, transformational initiatives, events support, and service delivery as well as supporting the global team as needed. The ideal candidate is highly motivated, analytical, outcomes oriented, and is a good communicator. With the increased focus on flexible workplace of the future, you will be a key contributor to a dynamic Employee Digital Experience team to enable, connect, and empower your colleagues globally. Role Working with the Regional Operations Manager: • Participate in the planning and implementation of strategic refresh projects within the region o Collaborate with local stakeholders (e.g. end users, Real Estate Services, Network Engineering, and vendors) to simplify and modernize audio visual experiences o Facilitate final acceptance of solutions and projects to the Multimedia Services Operations Team leveraging the standard processes and documentation • Be the product owner for an audio-visual technology (e.g. video conferencing, wireless content sharing, room schedulers, or electronic bulletin boards/digital signage) • Lead resolution and problem management for video

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Auditor Overview: Mastercard's Global Internal Audit team provides independent and objective assurance and advisory services to assess and enhance the effectiveness and efficiency of governance, risk management, and internal control processes. The team is seeking a Senior Auditor based in Pune, India, to support financial, operational, regulatory, and technology audit and advisory engagements. The ideal candidate is initiative-taking, intellectually curious, analytical, meticulous, and able to balance independent delivery with effective collaboration across a global team. Role: • Execute financial, operational, regulatory, technology, and advisory audits across business lines in accordance with Internal Audit methodology and quality standards. • Participate in audit planning, including understanding business processes, assessing risks, contributing to scope and approach, and developing audit procedures. • Independently evaluate the design and operating effectiveness of controls, document high-quality workpapers, and communicate testing status, potential issues, and delivery risks on a timely basis. • Identify control gaps, root causes, and process improvement opportunities; develop practical recommendations that address underlying risks and support sustainable remediation. • Draft

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Backend Engineer We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Staff Backend Engineer to serve as the core technical anchor and senior Individual Contributor (IC) for our newly established engineering pod in India. At the P4 level, your primary sphere of influence will be at the team level —taking ownership of complex, ambiguous problems and defining how to solve them cleanly, securely, and efficiently. In this role, you will lead by example through hands-on architecture, high-velocity coding, and end-to-end execution. You will drive the implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to elevate the pod’s engineering craft, acting as a technical multiplier for mid-level developers while ensuring tight architectural alignment with our global team. What You’ll Be Doing Execution & Technical Impact End-to-End Ownership: Consistently design, code, debug, test, moni

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Purpose The Corporate Development team drives the company's long-term growth and strategic evolution. As a Senior Corporate Development team member, you will own the end-to-end inorganic growth roadmap — from scouting and originating deals through evaluation, execution, and handoff to integration. You will bring deep, hands-on experience from the venture capital ecosystem and act as a primary connector between external market opportunities and internal executive leadership. Key Responsibilities 1. Strategy & Market Intelligence • Partner with senior executives to define and refine the company's inorganic growth roadmap • Run continuous macroeconomic and industry research to surface emerging trends, market disruptions, and high-fit targets • Track market developments, precedent transactions, and comparable companies • Own and maintain a proactive pipeline of acquisition, investment, and partnership targets 2. Deal Scouting & Sourcing • Actively scout and originate deals across the VC ecosystem — founders, venture funds, growth investors, and strategic networks • Build and deepen relationships with VCs, investment bankers, PE firms, and target company leadership • Screen inbound and outbound opportunities against corporate strategic criteria with clear go/no-go judgment • Develop sharp strategic rationale and business cases for C-suite and Board review 3. Deal Management • Own the deal book: prioritization, stage tracking, stakeholder alignment, and decision cadence • Coordinate due diligence and manage data rooms on live transactions • Orchestrate internal cross-functional teams (Legal, Finance, Tax, HR