Manager Channel Sales And Partnerships in India

Overview The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position will work closely with the Insights team based in EMEA What will you do: Content Creation and Research Coverage: Monitor a coverage universe of private companies within the TMT sector. You will cover the sector across private and growth equity focus. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What you have: Bachelor’s degree or Master’s degree 8+ years of work experience at a f

Overview The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position will work closely with the Insights team based in EMEA What You’ll Do: Content Creation and Research Coverage: Monitor a coverage universe of private companies within the TMT sector. You will cover the sector across private and growth equity focus. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What You Have: Bachelor’s degree or Master’s degree 3+ years of work experi

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team. This position will be based in India and work closely with the Global Healthcare Insights team . What You’ll Do: Content Creation and Research Coverage: Monitor a coverage universe of public and private companies within the Medtech, Lifesciences tools and Healthcare Services sector. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What you have: PhD or Masters degree in S

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. Technical Lead – Data Engineering As a Technical Lead, you will be responsible in building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. This position reports to Engineering Manager. Responsibilities: Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Facilitate in Technical Aspects Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Provide technical leadership and manage it day to day basis Guiding developers

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. Technical Lead – Data Engineering As a Technical Lead, you will be responsible in building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. This position reports to Engineering Manager. Responsibilities: Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Facilitate in Technical Aspects Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Provide technical leadership and manage it day to day basis Guiding developers

Handle inquiries Customer support executives manage customer inquiries through various channels, such as phone, email, live chat, and social media. Resolve issues They address customer issues and complaints, and provide solutions to resolve them. They may escalate complex problems to higher-level support or management.

Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a Talent Acquisition professional with strong experience in Tech Hiring and volume recruitment. The ideal candidate should have hands-on experience hiring across technology roles, managing multiple positions simultaneously, and delivering on high-volume hiring mandates in a fast-paced environment. Key Responsibilities: * Own end-to-end recruitment for Tech roles across various levels and skill sets. * Manage volume hiring and multiple open positions simultaneously. * Source candidates through LinkedIn, Naukri, referrals, databases and other channels. * Screen profiles and conduct initial HR discussions to assess candidate fit. * Partner closely with hiring managers to understand requirements and drive closures. * Coordinate and manage bulk hiring drives, walk-ins and weekend hiring drives as required. * Build and maintain a strong pipeline of relevant tech talent. * Ensure timely interview scheduling, feedback tracking and candidate follow-ups. * Manage offer discussions, candidate engagement and joining follow-ups. * Maintain recruitment MIS, trackers and hiring dashboards. * Work on improving sourcing strategies and turnaround time for high-volume requirements. Key Skills & Experience * 2–5 years of experience in Talent Acquisition, with strong exposure to Tech Hiring. * Hands-on experience hiring for technology roles in a volume / fast-paced recruitment environment. * Experience handling multiple tech requirements simultaneously. * Strong sourcing skills across LinkedIn, Naukri and other recruitment platforms. * Good understanding of technology roles and basic technical skill

Opportunity Overview: The Intake Specialist role is a key position supporting US healthcare operations by ensuring accurate and timely processing of patient and provider requests. In this role, you will support healthcare providers, internal clinical teams, and operations teams by collecting, reviewing, and processing information required for healthcare services and prior authorization workflows. As an Intake Specialist, you will manage healthcare requests received through multiple channels including phone, email, fax, and online platforms. You will be responsible for gathering required documentation, validating information, updating systems accurately, and ensuring requests are processed within defined turnaround times. This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to work effectively in a fast-paced healthcare operations environment. What you’ll do: Provider/Customer Calling Support (Inbound & Outbound) Handle inbound and outbound calls with US healthcare providers and stakeholders. Process incoming healthcare requests received from US providers through Calls , fax, email, and electronic systems. Review medical documentation for completeness and accuracy. Validate required information needed for prior authorization and clinical review. Enter and update patient, provider, and request details accurately in healthcare systems. Identify missing information and coordinate with appropriate teams/providers for resolution. Maintain high standards of accuracy, quality, and productivity. Follow HIPAA guidelines and maintain confidentiality of patient information. Support process improvements and operational initiatives. Provide professional and timely support while addressing provider questions and requests. Document all interactions accurately in internal systems. Provide first-level resolution whenever possible. Escalate complex issues to appropriate teams. Maintain a customer-focused approach during ever

customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs. Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Team: The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience. About the Role: Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes. Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements. 7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology. 8: Meet daily productivity and quality targets while maintaining high customer satisfaction. Superpowers / Skills

AI Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI- powered innovations to enhance search relevance and ITSM workflows. What You Will Do: Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customerʼs data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 3-5 years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letter

Staff Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI-powered innovations to enhance search relevance and ITSM workflows. What You Will Do Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customer’s data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries. Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 5+ years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals wh

A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow‑the‑sun operational coverage. Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What’s REQUIRED Bachelor’s degree in computer science or related discipline,

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and