Operations Business Partner Director in India

Opportunity Overview: We are looking for a dynamic and strategic HR Business Partner (HRBP) to join our People Operations team in India. This role will partner closely with business leaders to drive people strategy, enhance organizational effectiveness, and support a high-performance culture. The ideal candidate will bring strong HR generalist experience with deep exposure to business partnering, employee relations, performance management, and talent development within the Indian regulatory and cultural landscape. You should be a proactive problem-solver, an empathetic listener, and a trusted advisor who can balance business needs with employee well-being What you’ll do: You will work closely with leadership and cross-functional teams to align HR strategies with business goals. This role provides an opportunity to influence organizational growth and employee experience across key areas: Business Partnering: Partner with business leaders to understand goals and translate them into HR strategies Provide guidance on organizational design, workforce planning, and talent management Act as a trusted advisor on people-related matters Employee Relations: Manage employee grievances, disciplinary actions, and conflict resolution Ensure adherence to Indian labor laws and company policies Drive a positive and inclusive workplace culture Performance Management: Support goal-setting, performance reviews, and feedback processes Coach managers on performance improvement and employee development Identify high-potential talent and succession planning opportunities Talent & Engagement: Partner with Talent Acquisition for hiring strategies and workforce planning Partner with US People Business Partnership team to ensure solid communication and consistency of standards around talent and performance management Drive employee engagement initiatives, surveys, and action planning Support learning and development programs HR Operations & Compliance: Ensure compliance with Indian labo

About the role: We are looking for an experienced and hands-on HR professional with 5+ years of HR experience to manage end-to-end people operations while working closely with leadership in the USA. This role is execution-focused with strategic exposure, requiring strong ownership of core HR processes (including Talent Acquisition) and people leadership. The ideal candidate is proactive, detail-oriented, and comfortable operating independently in a fast-paced, dynamic environment. KEY RESPONSIBILITIES: Strategic HR Drive HR initiatives and processes in alignment with organizational objectives and business priorities Talent Acquisition Actively participate in and improve Talent Acquisition processes to support WIN's rapid growth Employee Lifecycle Management Handle complete onboarding and offboarding processes, ensuring a smooth and compliant employee experience Nurture relationships with employees with empathy, kindness, and fairness Payroll, Compensation & Benefits Independently handle payroll processing, benefits, and compliance Coordinate with finance and external vendors HR Operations & HRIS Management Maintain and update HRMS and ATS, ensuring accurate records and up-to-date reports Drive process improvements in HR operations and workflows Statutory & Compliance (India) Manage statutory compliances, filings, and HR audits Ensure adherence to labor laws and internal HR policies Employer Branding Support and execute employer branding initiatives on social media platforms, particularly LinkedIn, to promote hiring, culture, and workplace updates REQUIRED QUALIFICATIONS: 5+ years of full-time HR experience in HRBP / Talent Acquisition Solid understanding of compensation, benefits, and statutory compliance as per Indian labour laws Experience working closely with senior stakeholders Excellent written and verbal communication skills Ability to work independently with minimal supervision &n

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Senior People Partner (HRBP) This is a pivotal role for SmartBear's India operations, combining hands-on HRBP partnership with company-wide accountability for statutory compliance. As HRBP to your assigned function, you'll partner with senior business leaders to align People & Culture strategies with business priorities, coach leaders on talent, performance, and organizational effectiveness, and drive strategic people initiatives that build high-performing, engaged, and inclusive teams. You'll also serve as India's statutory complian

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Senior People Partner (HRBP) This is a pivotal role for SmartBear's India operations, combining hands-on HRBP partnership with company-wide accountability for statutory compliance. As HRBP to your assigned function, you'll partner with senior business leaders to align People & Culture strategies with business priorities, coach leaders on talent, performance, and organizational effectiveness, and drive strategic people initiatives that build high-performing, engaged, and inclusive teams. You'll also serve as India's statutory complian

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You will report to our Manager, Revenue Operation Analytics. You Will: Act as a business partner to Sales leaders to understand and identify essential business questions and challenges Lead projects to develop answers and

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources. About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy. Expectations/ Requirements : 1. Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business. 2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business. 3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices. 4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams. 5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging. 6. Understand the business and its cha

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Corporate Functions? Zinnov’s Corporate Functions teams power how the firm delivers at scale—building the internal engine behind high-growth, high-impact work. You’ll get: Hands-on ownership in running and scaling core operations (including Finance, Governance, and Business Enablement). Exposure to end-to-end enablement models that strengthen operating engines, employee experience, and scalable processes. A highly cross-functional environment with close collaboration across delivery/PMO and domain teams to drive consistent execution. About the Role As Senior Manager – Business Finance Partner , you will operate at the intersection of business and finance—partnering with business leaders to unlock growth, improve profitabi

About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the General Manager, India, this leader will work hand in hand with the GM to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. This role is based in Bangalore, India and we use a hybrid model of 3 days in office. In this role, you will: Define and implement the India operating strategy in alignment with APAC & global objectives and regional priorities. Drive execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. Partner with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. Establish KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. Build and optimize scalable processes across business lines, including consumer, product, partnerships, and other key functions. Identify operational gaps and inefficiencies, and implementing continuous improvement initiatives. Support market entry strategies and operational readiness for India Enable strategic partnerships through strong operatio

At Datadog, Office Operations run the day-to-day operations for Datadog and help to keep our employees safe, happy and productive, which means every day is different. Office Operations work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. Datadog is looking for an Office Operations Associate to join our Operations team in Bangalore to help us with a range of responsibilities to support our rapidly-growing office. You’ll help keep our employees safe, happy and productive, which could mean ensuring we’re not running out of espresso beans and pretzels, planning an event for 80 people, or hosting a 50 guest meetup into our Bangalore office - every day will be different. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This position requires being in-office 5 days a week. What You’ll Do Act as the face of Datadog by welcoming visitors and supporting employees in the office. Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality Cultivate and maintain positive working relationships with coworking vendors/building management & vendor partners Partner with the Security team to ensure the implementation of all safety protocols Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency Maintain inventory of office supplies and ensure timely restocking to support daily operations Arrange fun and engaging events for employees - both on a

URGENT HIRING Business Development Manager (BDM) South Kolkata Recruitment Partner: IDEAL CAREER ZONE A reputed Group of Companies near Gariahat, South Kolkata is looking for an experienced Business Development Manager to drive business growth and strengthen client relationships. Location: Near Gariahat, South Kolkata Position: Business Development Manager (BDM) Qualification: Graduate (MBA Preferred) Experience: Minimum 5 Years Salary: As Per Industry Standard Job Responsibilities Manage day-to-day business operations efficiently Develop and maintain strong client and vendor relationships Resolve operational, client, and vendor issues promptly Identify new business opportunities and drive business growth Take independent decisions on routine business matters and coordinate with management on critical issues Ensure smooth operations through effective communication and problem-solving Required Skills Strong leadership and team management abilities Excellent communication, negotiation, and decision-making skills Proactive, sincere, responsible, and capable of working independently Interested candidates can send their updated CV to IDEAL CAREER ZONE or visit our office for registration and interview assistance. HR Contact: 9231799122 // 9331205133 // 8777211016 Call Timing: 10:00 AM 8:00 PM Visit: 12:00 PM 7:00 PM (Monday to Saturday) #Hiring #BusinessDevelopmentManager #BDMJobs #MBAJobs #SalesJobs #BusinessDevelopment #ManagementJobs #Leadership #KolkataJobs #SouthKolkata #CareerOpportunity #ImmediateHiring #IdealCareerZone ️ VOICE SCRIPT Business Development Manager (BDM) Hiring IDEAL CAREER ZONE Hello everyone! Are you an experienced Business Development professional looking for a better career opportunity? Then this job update is especially for you. IDEAL CAREER ZONE, a trusted recruitment partner in Kolkata, is hiring a Business Development Manager on behalf of a reputed Group of Companies located near Gariahat, South Kolkata. If you have strong leadership skills,

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Data Analyst - Field Analytics As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth. You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy. Job Duties & Responsibilities: Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis. Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible. AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifec

About Paytm Paytm, a pioneer of digital payments in India, enables 450 Mn+ consumers & 49 Mn+ merchants to make and accept digital payments, alongside Financial & Commerce services. This scale is built on proprietary, full-stack technology that drives continuous innovation in India's digital economy. Paytm's model has proven successful at acquiring customers and merchants on payments, then cross-selling them financial services. Paytm plans to build on this success to expand internationally, leveraging its proprietary merchant acquiring stack, payment acceptance device, and SME Credit platform. About the Team The international team evaluates, plans, and executes market entry strategy in key international markets, with direct ownership of local execution and operations. Key activities include market research, forming and managing strategic partnerships, liaising with regulators and government authorities, working with consultants and experts, and driving AOP delivery - including launch readiness, operational roll-out, and day-to-day performance management of the local business. About the Role Paytm is looking for an experienced Senior Manager to own and drive its international expansion - from market entry strategy through to on-ground execution. Key Requirements 1. Market Research: Assess market and industry landscape — competitive positioning, pricing, commercial structures, distribution, and operating models — via primary and secondary research, translating findings into actionable market-entry and operating plans. 2. Partner Relationships: Identify and engage potential partners, shape collaboration models, lead negotiations, and close agreements within targeted timelines. 3. Business Plan: Co-develop financial/commercial models and strategic business plans with partners, and own delivery against plan once operations go live. 4. Project Management: Track international projects and AOP delivery, oversee the partner business, take corrective action as neede

About the team Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased, multi-year Strategic Initiatives that helps to deliver Product/Tech. and Business Operations Capabilities that are identified by Myntra Leadership as part of Quarterly OKR process. Strategic Program Management acts as an enabler by playing a critical role in initiation of programs(defining, structuring and building a deliverable based plan) & leading cross-functional teams to focus on outcomes that meet strategic objectives. Team receives broad guidance from top management and requires a high level of problem solving ability in an ambiguous environment with-in Myntra & Flipkart Group companies (Fk, CLeartrip, Health+, Externalization etc.) Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lac