Partner Success Manager in Pune

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Integration and Data Intelligence Delivery Lead- Technical Employment Type : Full-time Location : Pune, India (Remote, in-person training required) Work Hours : Flexible, with 3–4 hours of daily overlap with US Eastern morning Fixed Base Compensation Range: ₹50-58 LPA (Lakhs Per Annum) Overview The Integration and Data Intelligence Delivery Lead serves as a hands-on technical leader—specializing in higher education ERP environments—responsible for ensuring high-quality technical delivery, developing technical talent, and maintaining delivery consistency across the local technical team. This role operates as a player-coach, balancing direct client delivery responsibilities with leadership responsibilities that support team performance, technical excellence, and operational consistency. The Team Lead partners closely with the Practice Director, Project Managers, and Functional Leaders to ensure technical resources are effectively deployed, delivery risks are identified early, and technical solutions align with client needs. This role elevates technical execution while fostering collaboration, knowledge sharing, and scalable delivery practices across the team. Responsibilities Technical Delivery leadership & Subj

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Full Stack Engineer – Higher Ed Platforms Node.js / React · Client-facing designation: Technical Consultant Location: Pune, India (Hybrid) Reports To: Lead – India Center of Excellence Employment Type: Full-time (engaged through SIG’s Employer of Record in India) Experience: 3–5 years Working Hours: Flexible, with 3–4 hours of daily overlap with US Eastern morning About SIG Strata Information Group (SIG) is a US-based leader in higher-education technology consulting. We help colleges and universities modernize the systems that run their institutions — student information, HR, and finance — through ERP/SIS implementation, integration, digital transformation, CRM, and cybersecurity work. We are building our first engineering Center of Excellence in Pune. This is a founding-team role. You will not be joining a large delivery pool with a fixed process — you will help set how this team builds. The Role This is a software engineering job. You will spend most of your time writing and shipping code. You will take functional specifications and turn them into working software across three areas: application integrations, Experience Card development for user-facing functionality, and workflow automation using Ellucian’s workf

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s

About the role (Remote) We're hiring a Senior Product Designer to join our global UX team. You'll own design within your product cluster — working directly with the engineers and PMs in those areas to define problems, shape solutions, and ship work that holds up. This is an end-to-end role. You lead discovery, define the interaction model, produce specs, and stay close through implementation. You're also expected to contribute to the systems and standards the whole team relies on. The Senior Product Designer will report to our Product Design Manager, and will work with our EU, UK and US based designers. You're part of a distributed team, so async clarity and proactive communication are as important as craft. What you’ll do Lead the design of complex AI-powered interactions in your product cluster, accounting for trust, transparency, fallback states, and human-in-the-loop considerations Embrace the use of modern AI-based tools like Claude, Figma Make, Cursor, Vercel, Loveable or equivalent not as theatre, but as a meaningful multiplier to your workflow. Partner with our UX research team to lead interviews, usability tests, and competitive analysis and translate findings into clear product direction and guidance Develop presentations, wireframes, mockups, and prototypes that effectively communicate interaction and design intent across web and mobile surfaces. Partner with PMs to shape requirements and with engineers to protect design intent through delivery Contribute to Showpad's design systems — adding components, documenting patterns, raising consistency across product areas Communicate design rationale through strategic storytelling: you can walk a PM, an engineer, and a senior stakeholder through the same decision and each one gets what they need Establish scalable AI-assisted workflows for your own work — research synthesis, rapid prototyping, concept generation — and help others on the team use them effectively Deliver UX solutions that measurably improve

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc’s most important asset is our people. Join Zocdoc as a Senior Associate, Compliance to help provide better care to patients and build a better health care experience! As an Audit Associate, you’ll play a critical role in maintaining the trust of our patients, healthcare providers, and business partners by helping Zocdoc prepare for and successfully complete compliance audits and assessments, including HITRUST, SOC 2, and HIPAA-related reviews. You’ll work closely with our Information Security, Compliance, Legal, Technology, Product, People, and business teams to translate audit requirements into clear actions, gather and validate evidence, and deliver complete, well-organized responses to auditors. This is a great opportunity to join a growing team, improve the way Zocdoc manages audit readiness, and help scale our compliance program as the company and its obligations grow. You’ll enjoy this role if you are… Competent in compliance, security, privacy, healthcare, and building trustworthy processes Excited to partner with control

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. As an Insurance Senior Specialist, you will serve as the subject matter expert for Zocdoc's insurance taxonomy and related systems. You will own the policies, processes, and quality standards that ensure our insurance data is accurate, scalable, and aligned with product strategy. This role combines deep expertise in the U.S. health insurance landscape with strong analytical thinking to improve the patient search experience and strengthen the integrity of our insurance database. You will partner closely with Product, Operations, and Engineering teams to define insurance policies, monitor database health, and drive continuous improvements. Your work will directly influence how patients find in-network care by ensuring that our insurance taxonomies, carrier and plan coverage, and provider matching systems remain accurate, scalable, and responsive to changes in the healthcare market. A Day in the Life of a Product Operations Specialist: Define Insurance Policies & Standards: Own the policies governing insurance carriers and plans across the Zocdoc marketpl

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission… As an Accounting Operations Senior Associate, you will support key transactional accounting functions with a primary focus on Travel & Expense (T&E) and broader procure-to-pay (P2P) operations. You will partner closely with the accounting team to ensure accurate, timely processing of expenses and financial transactions, while supporting overall financial operations. This is a contractual role. Shift timings- 5.30 pm -3.30 am IST You’ll Enjoy This Role if You… Take ownership and see matters through to completion with strong attention to detail Are comfortable working in a high-volume, process-driven environment Have strong judgment and know when to escalate risks or issues Are proactive, organized, and able to multitask independently Your Day to Day Is… Review and process employee expense reports in accordance with company policy Work closely with employees on reimbursements and expense-related inquiries Perform T&E reviews for accuracy, completeness, and policy compliance Support corporate card reconciliations

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Software Engineer to help build and scale our core backend systems and data infrastructure. In this role, you will work hands-on to develop the foundational data pipelines, storage solutions, and robust architectures that drive our healthcare advertising solutions and support our core products, reporting APIs, and analytics initiatives. This is an excellent opportunity for a growth-oriented engineer to work with massive datasets, modern cloud technologies, and cross-functional teams to deliver high-performance, fault-tolerant solutions. Build & Operate: Develop, test, and maintain highly reliable, scalable, and cost-optimized distributed systems and data architectures. Enable Self-Service Data: Create automated ingestion, storage, and transformation pipelines that make it simple for downstream users to access and utilize new datasets. Empower Machine Learning: Design and operate data pipelines specifically tailored to support the complex workflows of our Data Scientists and Machine Learning Engineers. Drive Operational Excellence: Help implement and champion DataOps and DevOps practices across the team to ensure system reliability and smooth deployments. Contribute to Best Practices: Play an active role in establishing and refining formal data practices, architectures, and engineering standards for the organization. Cross-Functional Collaboration: Partner effectively with business stakeholders,

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As part of the broader Addepar Data Management & Quality organization, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client Support team sits at the nexus of Addepar's activity and requires daily communications with clients, data providers, and other personnel across the company. Important : This role requires for you to be in office 3 days per week in Pune. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Address client inquiries related to Addepar’s portfolio data feeds and on general data product functionalities within established SLAs. Manage and complete requests from internal Data teams that require client outreach and/or action to resolve data verification issues. Investigate client reported bugs and data processing issues, and triage with Engineering & Product when needed. Partner with Account Managers, Solutions Architects, and other members of GTM to drive alignment on data related escalations and ensure positive outcomes for clients.

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Head of Services, APAC, is responsible for building, scaling, and leading a high-performing services organization within the Asia Pacific region. This leader will translate the global services strategy into local execution, ensuring Addepar’s standards for implementation, partner solutions and client support are met. A primary focus will be resolving ongoing business-as-usual (BAU) requirements, managing existing feed enhancements, and mitigating the recurring service escalations that have necessitated a dedicated local leadership presence. As a key leader in a matrixed organization, this role reports directly to the VP, Global Services & Delivery, while maintaining a strategic partnership with regional business leadership. The successful candidate will navigate a collaborative structure where cross-functional alignment is essential, as some regional team members may maintain dual reporting lines to global and regional functional leads. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Regional Leadership & Strategy: Serve as the primary leader for the APAC services organization, ensuri

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview Develops and leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the functional requirements and also follow coding best practices and non functional requirements. Role • Highly Motivated Technical Leader to Champion Software Development Projects and that can deliver results. • Researches alternative technical solutions for changing business needs. • Responsible for assuring the daily activities of the team meet the required service levels. • Successfully develop and lead major projects and complex assignments with broad scope and long-term business implications. • Develop innovative solutions that meet specific business needs. • Partner with scrum masters / project managers to lead day to day software development efforts. • Assist in day to day software development efforts including programming. • Create proof of concept applications • Collaborate with business and technical partners • Assist in the evaluation of 3rd parties and 3rd party products. • Ensure adherence to established quality control practices. • Create and maintain technology road-maps.

NVIDIA pioneers computer graphics, gaming, AI, and accelerated computing. We are looking for a Technical Platform Operations Lead to join our team and play an important role in scaling Sales AI applications and platforms. This position offers the opportunity to shape how these solutions operate after launch and help ensure they remain reliable, secure, well governed, widely adopted, and continuously improved. You will collaborate with Sales, Product, Engineering, Data, Security, and IT teams to strengthen platform health, improve the user experience, and increase business impact. What you’ll be doing: Lead end-to-end post-launch operations for Sales AI applications, including availability, performance, support readiness, releases, upgrades, and lifecycle planning. Develop effective processes for incident response, problem management, changes, and issue resolution. Coordinate timely recovery and lasting improvements. Analyze service-level indicators and objectives, adoption metrics, dashboards, alerts, and user feedback to identify risks, performance degradation, and usage gaps. Collaborate with partner teams to translate operational signals and user needs into prioritized improvements and roadmap inputs. Improve adoption and business value through usage analytics, enablement, feedback loops, and user experience enhancements. Establish governance practices for security, access controls, compliance, documentation, and platform support. Develop automation, observability, and self-service capabilities that simplify operations and reduce repetitive work and recurring incidents. Prepare new AI capabilities and releases for production with runbooks, monitoring, rollback plans, support models, and partner enablement. What we need to see: 8+ years of experience in technical operations, pl

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Analytics team is seeking a Director to join and lead the team. The Analytics team is a globally distributed team core to Addepar's transition to next-generation data and analytics with a scalable global operating model. Its mission is to empower analysts, researchers, and internal teams to create and share data and insights - driving data driven decision making at scale. The Director will define and execute the strategic vision for the function, while driving operationalisation, governance, and platform maturity across regions. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Define and execute a unified analytics strategy in partnership with key stakeholders, with a published roadmap reviewed quarterly Serve as a culture carrier and visible leader for the APAC region, bridging local teams with global priorities Lead BI and platform strategy, including persona-driven architecture and enablement paths for power users, consumers, executives, and producers Lead global expansion of the analytics platform - hardening existing regional implementations and validating a repeatable architecture for ne

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As a Data Solutions Consultant, you will support some of Addepar’s complex and high-touch client data implementation projects. You’ll design scalable solutions to transform and integrate clients’ portfolio data into Addepar, and build expertise across both technical and business domains. You’ll also be among the first members of the Data Solutions team based in India , helping establish our presence in the region while working closely with colleagues across the U.S., U.K., and other global offices. This is a collaborative role offering the opportunity to shape our operating model locally and strengthen how our global teams deliver together. Beyond client delivery, you’ll also have the opportunity to participate in internal innovation; contributing to automation, tooling, and best practices that enable scale and elevate how we operate globally. This is an individual contributor position for someone who thrives at the intersection of finance, data, and technology, and is excited to make a global impact from India. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Support compl

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role We are currently seeking a highly experienced Staff Software Engineer with a strong Java background to join our Letter of Authorisation (LOA) team! We’re building a system that can self-service onboarding of held-away accounts for enterprise clients. This new system will be built on our application framework with cloud-native architecture principles. We’re looking for an experienced, detail-oriented Engineering Leader who will build an inclusive team culture, empower engineers to succeed and foster an environment that creates high quality engineering processes and product delivery. You are passionate about technology and can amplify your technical knowledge via your team. You’ll work closely with our product and design teams to deliver great products for our clients. Our engineering team primarily works in Java, Python and React, a strong Java experience with any of the additional skills would help succeed in the role. We use Agile methodologies to deliver impactful business outcomes. What You’ll Do Architect, implement, and maintain engineering solutions to solve complex problems; write well-designed, testable code. Lead individual project priorities, deadlines, and solutions. Collaborate effectively with product manager