Product Operations in Bengaluru

Role Overview You’ll be the Principal Software Engineer driving the next generation of a large-scale enterprise SaaS platform. In this role, you combine deep hands-on engineering with high-impact technical leadership, shaping how cloud-native and AI-enabled products are designed and built. You’ll design and deliver secure, scalable, serverless systems on AWS using TypeScript and Node.js, modernize critical platform components, and set the technical direction for multiple teams. You’ll also lead how AI capabilities are integrated across the product ecosystem, ensuring they are transparent, observable, and compliant. If you enjoy system-level thinking, complex distributed architectures, and mentoring senior engineers while still staying close to the code, this role gives you company-wide impact and the opportunity to define the long-term technical vision. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture and delivery of secure, scalable, serverless applications on AWS using TypeScript/Node.js. Define and evolve the platform architecture, driving modernization, performance, resilience, and maintainability. Design and operate distributed, event-driven systems using services like Lambda, DynamoDB, Aurora, S3, and EventBridge. Shape and implement AI-enabled solutions, embedding governance, observability, and responsible AI practices into the platform. Own Infrastructure as Code (e.g., Terraform, AWS CDK, CloudFormation) to reliably provision and manage cloud infrastructure. Mentor senior engineers, influence technical decisions across teams, and clearly communicate complex concepts to diverse stakeholders. These are the essentials you’ll need to get an interview Extensive experience (typically 12+ years) building secure, production-grade software systems. Proven track record architecting and delivering cloud-native, serverless applications on AWS. Strong expertise in Node.js, TypeScript, REST API design, and at leas

Here’s a summary of the role: If you enjoy solving customer problems, getting hands-on with web applications, and digging into issues rather than simply passing them on, this could be a great fit. As a Technical Support Specialist, you’ll support customers using a large SaaS platform, troubleshoot web-based application issues, communicate clearly over phone and email, identify and reproduce bugs, and work with escalation teams when deeper investigation is needed. Here’s a breakdown of what you’ll do: Provide responsive technical support to external customers and internal stakeholders through phone and email, helping them use the SaaS platform effectively. Troubleshoot web-based application issues by understanding the customer’s problem, checking relevant settings and history, testing possible solutions, and identifying whether an issue is reproducible. Investigate application errors and determine when an issue should be treated as a product bug and escalated to the appropriate Tier 2 or product team. Build strong customer relationships by explaining technical concepts clearly to non-technical users and keeping customers informed throughout the resolution process. Use product documentation, previous support cases, and available knowledge resources to investigate issues and continuously expand your product and technical knowledge. Work collaboratively with Tier 2, escalation, Customer Success, and other teams to resolve complex issues and provide a smooth customer experience. These are the essentials you’ll need to get an interview: 5+ years of relevant technical/customer support experience in a SaaS or product environment is strongly valued. Hands-on experience supporting web-based applications and troubleshooting issues for customers. Strong troubleshooting and problem-solving ability, including the ability to investigate, reproduce, test, and isolate application issues before escalating. Excellent written and verbal English communication skills, with confidence sup

Role Overview Help organizations turn governance, risk, and compliance (GRC) goals into measurable business value. As a Client Success Advisor, you’ll guide key clients in configuring, adopting, and optimizing a GRC platform—strengthening retention, uncovering expansion opportunities, and helping teams work more effectively. You’ll combine GRC expertise, advisory skills, and a strong understanding of client needs to shape practical solutions, improve platform usage, and build lasting partnerships. Your work will influence client outcomes while contributing valuable insights to internal product and go-to-market teams. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Advise clients on configuring, customizing, and optimizing GRC platform functionality to support their business processes and objectives. Assess client requirements, challenges, and goals, then recommend tailored solutions that deliver measurable value. Partner with clients on governance, risk, and compliance roadmaps, translating priorities into effective platform implementations. Drive adoption across the platform and its modules, identifying engagement risks and helping clients increase usage. Help clients identify and implement practical analytics use cases that improve automation, exception management, and reporting. Collaborate with Product, Customer Success, Support, and Sales teams to improve solutions based on real-world client needs. Monitor regulatory developments, industry trends, and emerging GRC best practices to provide proactive, trusted advice. These are the essentials you’ll need to get an interview 5–7 years of experience in a client-facing role within audit, risk, compliance, or a related GRC environment. Strong knowledge of GRC concepts, regulations, industry standards, and software platforms. Experience translating audit, risk, compliance, or business questi

Principal Embedded SW/FW Engineer (Bringup) - Bengaluru, multiple vacancies Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Responsibilities and Duties Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon Deploy silicon validation tests on first silicon and debugging them Develop automated test framework and regression test suites in Python to optimize validation efficiency Collaborate closely with engineers from many other disciplines on a variety of topics Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies Analyse test results, identify and debug failures/defects Contribute to shared test and validation infrastructure Provide feedback to architects Candidate Profile Essential:

Staff Embedded SW/FW Engineer (Bringup) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team developing C code used to validate cutting-edge, high-performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Bringup team, you will be involved with bringing first silicon to life, developing code primarily in C to configure and exercise systems and sub-systems on new silicon devices, and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Respons

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The physical design team sits within the wider silicon design team which includes RTL, verification and DFT. Our work also involves strong links with architecture, packaging and product engineering. We are responsible for working with those teams to create high-quality RTL and building the final chip layout (e.g. GDSII) ensuring a signoff-quality design is delivered to the Foundry (e.g. TSMC). We are looking to hire high-quality silicon physical design engineers to join our team. The successful candidate will support the team with achieving our goals and creating the right engineering solutions. We are a collaborative team and good communication is essential, as is the ability to adapt and learn. For the successful candidate we offer an open, honest and collaborative environment working on leading-edge designs at the most advanced nodes. Our engineers are not siloed, and they are trusted and encouraged to ta ke ownership of their designs and problem solutions. You will be part of a team that looks for improvements to everything we do: our designs, our flows, our methodologies, our infrastructure. Responsibilities and Duties Applicants will be expected to contribute technically to the development of Graphcore's next generation of AI superchips, focusing on achieving robust, high-performance and power-efficient designs

Silicon Physical Design Engineer Multiple roles across different levels Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The physical design team sits within the wider silicon design team which includes RTL, verification and DFT. Our work also involves strong links with architecture, packaging and product engineering. We are responsible for working with those teams to create high-quality RTL and building the final chip layout (e.g. GDSII) ensuring a signoff-quality design is delivered to the Foundry (e.g. TSMC). We are looking to hire high-quality silicon physical design engineers to join our team. The successful candidate will support the team with achieving our goals and creating the right engineering solutions. We are a collaborative team and good communication is essential, as is the ability to adapt and learn. For the successful candidate we offer an open, honest and collaborative environment working on leading-edge designs at the most advanced nodes. Our engineers are not siloed, and they are trusted and encouraged to ta ke ownership of their designs and problem solutions. You will be part of a team that looks for improvements to everything we do: our designs, our flows, our methodologies, our infrastructure. Responsibilities and Duties Applicants will be expected to contribute technically to the development of Graphcore's next generation of AI superchips, fo

We're hiring an AI Support Engineer to work directly with the founder and build the systems that power customer support at Bolna. This isn't a traditional support role — you'll use AI to make support scale, and you'll partner closely with the business team on the customer conversations that matter most. What you'll do - Work directly with the founder to design and continuously improve how customer support runs at Bolna - Pull and collate data from Intercom to spot patterns, recurring issues, and gaps in how customers are being helped - Build AI-powered workflows that triage, answer, and resolve customer support queries with less manual effort - Design the systems and processes behind a streamlined, scalable support flow — from triage to escalation to resolution - Step in directly on critical customer support situations alongside the business team when it matters - Turn recurring support themes into feedback for product and engineering What we're looking for - 1–3 years of experience in a support, ops, or technical customer-facing role — ideally somewhere that rewarded building your own tools and process, not just following a playbook - Hands-on comfort with AI tools/workflows (prompting, automations, agent builders) — you don't need to be an ML engineer, but you should be someone who reaches for AI to solve a workflow problem - Experience with Intercom or a similar support/helpdesk tool - Sharp, structured communicator — equally comfortable writing to customers and to the founder - Comfortable with ambiguity — this role is being built as you build it Nice to have - Experience setting up support automations, chatbots, or AI agents in a real product company - Familiarity with SQL or basic scripting to pull/analyze support data - Startup experience, especially in a 0-to-1 function

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we are tapping into the unlimited potential of AI to define the next era of computing. As an NVIDIAN, you will address challenges spanning architecture, silicon, firmware, software, and production — and excellent judgment matters as much as technical depth! We are the Silicon Power Team within the Silicon Co-Design Group. We architect and deliver groundbreaking solutions for productizing NVIDIA's chips across consumer, professional, server, embedded, mobile, and automotive markets. Silicon characterization, correlation to arch and design expectations, product spec finalization, and productization techniques and infrastructure are our day-to-day work — always on the bleeding edge of the industry. Small decisions here have outsized impact on performance, efficiency, reliability, bring-up speed, and ultimately what the product delivers in the field. We are hiring a Senior Silicon Power Engineer to own power-feature productization on a flagship silicon program. This is not a coordination role, and it is not a compliance role — it is the seat where power features either work at scale or become the reason a program slips. The two highest-leverage problems in this seat: Close the hardest multi-functional power failures before they gate a program. Take ambiguous, cross-boundary issues across architecture, firmware, validation, and platform to root-cause closure — with productized fixes and reusable methodology the next program can inherit. Build AI-enabled characterization as a real capability, not a demo. Every bring-up generates terabytes of characterization, shmoo, and telemetry data. Deploy AI workflows for data analysis, metric extraction, trend detection, and cross-bring-up correlation — with the guardrails and validation discipline to make them trustworthy enough to gate production decisions! <

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we are tapping into the unlimited potential of AI to define the next era of computing. As an NVIDIAN, you will address challenges spanning architecture, silicon, firmware, software, and production — and excellent judgment matters as much as technical depth! Every major NVIDIA silicon product family—from the chips powering AI and datacentre systems to gaming, professional, embedded, and automotive platforms—passes through our productization work on its way to production. NVIDIA’s Silicon Co-Design Productization team works from pre-silicon strategy and feature development through bring-up, characterization, correlation, and optimization. Our charter spans power & performance modelling, bring up & tuning of low-power features, power & thermal controllers , and system-level optimization that ultimately shape how NVIDIA products are configured, binned, specified, and shipped. What you'll be doing Drive silicon power productization from pre-silicon planning through bring-up and production, including test strategy, feature readiness, characterization, and optimization. Partner with architecture and design teams to identify improvements, validate features, and help translate them into production-ready solutions. Correlate measured silicon behaviour with pre-silicon expectations, investigate gaps, and drive complex issues to root cause. Build power and performance models and characterization methodologies that decide silicon binning, product specifications, productization decisions, and customer guidance. Use AI/ML and data-driven methods to analyse characterization & telemetry data, identify anomalies & trends , and accelerate issue debug across silicon, board, power delivery, firmware,

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Firmware Test Engineer at Micron Technology, Inc., you will build groundbreaking high-performance controller firmware test framework for volatile and non-volatile memory systems. You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors. You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues. You will triage failures, file bug reports, and help the development teams with isolating issues. Experience / Skills: 8 to 12 years of experience in managing the test development team within the storage domain. In depth knowledge and extensive experience with embedded firmware development Expertise in the use of scripting languages, programming tools and environments Extensive experience programming in Python Technical Expertise in the storage industry in SSD, HDD, storage systems, or a related technology Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS Experience with NAND flash and other non-volatile storage Ability to work independently with a minimum of day-to-day supervision Experience with team leadership and/or supervising junior engineers and technicians Ability to work in a multi-functional team and under

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Firmware Engineer at Micron Technology, Inc., you will build groundbreaking high-performance controller firmware for volatile and non-volatile memory systems. You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors. You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues. You will triage failures, file bug reports, and help the development teams with isolating issues. Experience / Skills: 4&#43; Years of experience in managing the test development team within the storage domain. In depth knowledge and extensive experience with embedded firmware development Expertise in the use of scripting languages, programming tools and environments Extensive experience programming in Python Experience in the storage industry in SSD, HDD, storage systems, or a related technology Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS Experience with NAND flash and other non-volatile storage Ability to work independently with a minimum of day-to-day supervision Experience with team leadership and/or supervising junior engineers and technicians Ability to work in a multi-functional team and under the pressure of multiple priorit

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role plans, executes, and monitors software development projects, ensuring they are delivered on time, within budget, and according to quality standards. The role identifies potential risks and challenges in software projects and implement strategies to mitigate these risks for successful project outcomes. Responsibilities • Oversees the software application development projects and team of junior developers. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Provides technical support for the development and implementation of applications dealing with complex high-performance computing systems. • Defines and documents product requirements, user stories, and epics and works closely with the agile team to execute on the product backlog. • Leads multiple project teams of other software applications engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration. • Manages and expands relationships with internal and outsourced development partners on software applications design and development. • Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. • Provides domain-specific expertise and overall software applications leadership and perspective to cross-organization projects, programs, and activities. • Drives inno

Data Engineer Description - Key Roles Designs and establishes secure and performant data architectures, enhancements, updates, and programming changes for portions and subsystems of data pipelines, repositories or models for structured/unstructured data. Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. Writes and executes complete testing plans, protocols, and documentation for assigned portion of data system or component; identifies and debugs, and creates solutions for issues with code and integration into data system architecture. Collaborates within a project team of other data engineers to develop reliable, cost effective and high-quality solutions for assigned data system, model, or component. Analyzes data inaccuracies, identifies opportunities and supports the development of automated solutions to enhance overall quality of the enterprise data. Identifies problematic areas and conducts research to determine the best course of action to correct the data; identifies, analyzes and interprets trends and patterns in complex datasets. Works cross-functionally with different departments to assess, define, and develop report deliverables. Represents the software data engineering team for all phases of larger and more-complex development projects. Provides guidance and mentoring to less experienced staff members. Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, Statistics/ Mathematics, or any other related di

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role works collaboratively with cross-functional teams to create functional, user-friendly, and reliable software solutions. The role conducts testing, debugging, and troubleshooting to ensure that software applications are free of defects and meet high-quality standards. Responsibilities • Designs enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms. • Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. • Investigates and resolves technical issues reported by users or identified during testing and usage. • Writes and executes complete testing plans, protocols, and documentation for assigned portion of application. • Collaborates with cross-functional teams, including product managers, designers, and quality assurance teams, to implement new features and functionalities in software applications. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Leads a project team of other software applications engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned applications portion or subsystem. • Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution. • Represents the software applications enginee