Product Support Lead in Pune

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Express Reporting and Analytics Job Title Specialist - Product Express Reporting and Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Product Express is a no-code process orchestration and data capture platform. Product Express makes it simple, fast and transparent for Customers to adopt Mastercard products and services, directly and/or with our ecosystem partners. Customers can easily select the best payment solutions for their needs, quickly identify the right partners to implement them – when partners are relevant, and progress from application to launch with full transparency at every step. Part of Mastercard Optimization tea

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management, Product Resilience Mastercard Move is empowering next generation of payments between people and businesses, whether money is moving domestically or across borders, by delivering the ability to pay and get paid with choice, transparency and flexibility. Cross-border Services is within the Mastercard Move product portfolio, focusing on delivering fast, transparent and seamless solutions and value-added services for customers to make payments to the world through one integration. As part of scaling our business, we look towards customer success to drive higher volume and promote stickiness. For most of these situations, we need a seasoned product manager with the ability to use cross-border payments subject matter expertise, functional knowledge, technical nous and broader end-to-end view of the deployed solution that may or may not be customized by our customer during implementation. Issue logging/tracking and developing solutions to overcome frictional elements that are raised by our clients in a timely manner is extremely relevant. As Manager, Product Manager for Cross Border Services, you will be responsible to work with implementation/solution architects, customer configuration teams, network product managers, operational and customer support teams, technical product m

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview About Ethoca Ethoca, a Mastercard company, is a global collaboration-based technology services provider that connects card issuers and merchants to combat fraud, enhance customer experience, and prevent disputes. To support our continued growth and success, we are seeking a talented Senior Software Engineer to join the Ethoca team. In this role you will be part of a highly agile team building exciting and innovative products delivered at scale to global markets. Role The Senior Software engineer will work within a cross-functional development team to estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements and enhance Ethoca’s product suite. This position requires collaboration with other engineering teams to deliver a wide range of strategic and tactical solutions. The ideal candidate should be proficient in entire SDLC including automation and product analysis. Given the diverse set of tools and services used across the business, the candidate will be exposed to various technologies and should possess a willingness to learn and adapt. You are passionate about design and technology and committed to doing things properly to avoid tech debt. • Participate in team prioritisation disc

Why This Role Exists Eulerity-GACS is an AI-native marketing automation platform — not a legacy tool with AI bolted on. We serve enterprise brands like Mastercard, UPS Store, Uber Eats, automating digital advertising across thousands of franchise locations. As we scale, we are expanding our India-based Mobile Engineering team to support our rapidly growing client base! We aren't looking for a traditional developer who writes Swift. We want an AI-augmented engineer who treats agentic coding workflows as their primary development tool. At Eulerity-GACS, AI-first development enables us to ship high-impact features to real users at a pace that leaves legacy competitors behind. If you are a senior-level developer who has already restructured your workflow around Claude Code, Copilot, and system prompting to move faster than your peers, we want you on our team. The Fast Facts Location: Remote (India) Schedule: Shifted to ensure close alignment and high-bandwidth collaboration with US EST hours (e.g., approximately 5:30 PM – 2:30 AM IST). Compensation: ₹13-16 LPA (depending on experience) AI Tools: Unlimited. Claude Code, Copilot, whatever makes you sharp — we don't gatekeep tools here. Start Date: Early joiners preferred What You'll Actually Do This is a high-ownership role where you will be building features that real users depend on daily. Develop, test, and maintain our high-quality iOS application using Swift, SwiftUI/UIKit, and AI-first development practices. Agentic coding tools will be your daily drivers. Collaborate closely with US-based Product and Design teams to implement features from architecture through deployment, leveraging AI for code generation, debugging, and review. Write clean, scalable, and highly maintainable code following best practices and architectural patterns. Utilize effective prompts and system instructions as a core engineering skill to maintain a robust MVVM architecture. Who You Are We are looking for a technically sharp devel

NVIDIA pioneers computer graphics, gaming, AI, and accelerated computing. We are looking for a Senior Solution Architect with full-stack software engineering experience to join our team and play an important role in developing Sales AI applications. This position offers the opportunity to design, build, and evolve solutions that bring generative AI and intelligent workflows into everyday sales experiences. You will work across the application stack and collaborate with Product, AI and machine learning, Data, Security, Solution Architecture, and Engineering teams to deliver secure, reliable, and scalable solutions used globally. What you’ll be doing: Collaborate with application teams to design, develop, and maintain scalable full-stack solutions for enterprise sales workflows. Guide technical solutions across front-end, back-end, APIs, data services, integrations, and cloud infrastructure. Translate product requirements and business needs into secure, maintainable solutions and intuitive user experiences. Integrate generative AI models, AI services, APIs, retrieval systems, and agentic workflows into production applications. Design application architectures that support performance, availability, observability, security, scalability, and long-term maintainability. Lead technical design discussions, compare implementation approaches, make informed architecture decisions, and evaluate emerging technologies. Improve engineering practices for testing, code quality, continuous integration and delivery, monitoring, documentation, and production readiness. Investigate complex issues and develop solutions that improve reliability and user experience. Mentor engineers, share technical knowledge, and contribute to engineering standards and collaborative team practices. What we need to see: <

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role Did you know? Alternative investing has the potential to generate higher returns compared to traditional investments over the long term. AI and Machine Learning are revolutionizing the way alternative investments are managed and analyzed. Investors are using these technologies to gain insights, see opportunities, and optimize their investment strategies. Addepar is building solutions to support our clients' alternatives investment strategies. The alternatives data management product is a serverless, modular and terraformed stack. We're hiring a Senior Software Engineer to design, implement and deliver modern software solutions that ingest and process ML-extracted data. You will collaborate closely with cross-functional teams including data scientists and product managers to build intuitive solutions that revolutionize how clients experience alternatives operations. You will work closely with operations engineering on document-based workflow automation and peer engineering teams to define the tech stack. You will iterate quickly through cycles of testing a new product offering on Addepar. If you've crafted scalable systems, or worked with phenomenal teams on hard problems in financial data, or are just interested in solving reall

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Payroll Implementation & Integration-1 Position Summary The Senior Specialist, Payroll Implementation & Integration supports strategic payroll initiatives, including mergers and acquisitions (M&A), P&C Modernization programs, system implementations, and process improvement efforts. This role serves as a key execution resource responsible for coordinating testing activities, validating payroll and employee data, supporting implementation readiness, and assisting with solution deployments across payroll operations. Key Responsibilities M&A Integration Execution Support • Support payroll workstreams during mergers, acquisitions, divestitures, and organizational restructures. • Assist with payroll integration planning and execution activities. • Coordinate employee data collection, validation, and migration activities. • Prepare implementation documentation and integration trackers. • Support payroll readiness assessments and integration milestones. • Execute project tasks, risks, issues, and action items. • Assist in stabilization activities following acquisitions. P&C Modernization Implementation Support • Participate in payroll-related activities supporting Workday and P&C Modernization initiatives. • Support configuration validation

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Payroll Implementation & Integration-2 Position Summary The Senior Specialist, Payroll Implementation & Integration supports strategic payroll initiatives, including mergers and acquisitions (M&A), P&C Modernization programs, system implementations, and process improvement efforts. This role serves as a key execution resource responsible for coordinating testing activities, validating payroll and employee data, supporting implementation readiness, and assisting with solution deployments across payroll operations. Key Responsibilities M&A Integration Execution Support • Support payroll workstreams during mergers, acquisitions, divestitures, and organizational restructures. • Assist with payroll integration planning and execution activities. • Coordinate employee data collection, validation, and migration activities. • Prepare implementation documentation and integration trackers. • Support payroll readiness assessments and integration milestones. • Execute project tasks, risks, issues, and action items. • Assist in stabilization activities following acquisitions. P&C Modernization Implementation Support • Participate in payroll-related activities supporting Workday and P&C Modernization initiatives. • Support configuration validation

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Auditor Overview: Mastercard's Global Internal Audit team provides independent and objective assurance and advisory services to assess and enhance the effectiveness and efficiency of governance, risk management, and internal control processes. The team is seeking a Senior Auditor based in Pune, India, to support financial, operational, regulatory, and technology audit and advisory engagements. The ideal candidate is initiative-taking, intellectually curious, analytical, meticulous, and able to balance independent delivery with effective collaboration across a global team. Role: • Execute financial, operational, regulatory, technology, and advisory audits across business lines in accordance with Internal Audit methodology and quality standards. • Participate in audit planning, including understanding business processes, assessing risks, contributing to scope and approach, and developing audit procedures. • Independently evaluate the design and operating effectiveness of controls, document high-quality workpapers, and communicate testing status, potential issues, and delivery risks on a timely basis. • Identify control gaps, root causes, and process improvement opportunities; develop practical recommendations that address underlying risks and support sustainable remediation. • Draft

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior software engineer Job Description Summary Overview: Provides support of applications software through programming, analysis, design, development and delivery of software solutions. Researches alternative technical solutions for changing business needs. Role: •Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. •Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. •Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. •Perform feasibility studies, logic designs, detailed systems flowcharting, analysis of input-output flow, cost and time analysis. •Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. •Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. •Assist Seni

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Software Development Engineer II at Mastercard, you are expected to perform the following general duties: • Own tasks (dev, test, deployment) at an application/software component level • Able to troubleshoot and refactor existing code • Adopt new languages and architecture patterns needed for the work • Influence the decisions made by the team <

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer(React js Developer) Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: A unified internal platform that enables Mastercard teams to design, build, govern, and distribute consistent, accessible, and analytics enabled UI experiences across channels using reusable frameworks, automation, and embedded governance. Do you like to be part of a team that creates and executes strategic initiatives centered around consistent user experiences? Do you look forward to developing and engaging with

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: The Transfer Solutions team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The team is responsible for designing, building, and operating the technology that powers Mastercard’s next generation payment applications – Domestic, Cross Border and Bill Payments. Mastercard seeks to define a world beyond cash. To accelerate this mission, we are committed to building & scaling products & applications that transform payments of any typ

Building relationships: Ensuring a positive experience for customers and building strong customer relationships customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Representing the brand: Embodying the values and ethos of the brand in every interaction