The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong
Jobs in India
Sales Support Associate in Bengaluru
82 active opportunities · Updated October 2026
Showing
15 jobs
Explore current sales support associate jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 30% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent ac
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We're looking for a Product Marketing Manager to turn compelling narratives and hypotheses into measurable go-to-market activities: attracting technical professionals and buyers, and driving adoption of Computer across self-serve and enterprise audiences. You'll define how a product area is positioned and brought to market, own the go-to-market strategy, and execute it across segments. We expect you to build the engine while staying deeply in the work, writing the messaging, running the launch, and reading the results yourself. What you'll do Lead go-to-market strategy and execution for launches and feature releases, owning the launch plan, ICP, value drivers, and coordination with product, design, sales, and demand gen. Define positioning, messaging, and differentiation across segments, from solo sign-ups to enterprise buyers. Build a measurement framework that gives clear visibility into expected outcomes and lets you track traction continuously: pipeline, sign-ups, activation, adoption, win rate. Own the competitive narrative for your area (against horizontal AI, legacy CX/EX tools, and build-it-yourself alternatives), translated into bat
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Sr. Technical Marketing Engineer, Portworx THE ROLE Join Portworx® by Everpure™ and drive technical positioning for Kubernetes data management within our high-growth Cloud Native Business Unit. You will bridge the gap between complex engineering and customer success by designing immersive demos and narratives for AI/ML and modern virtualization workloads. This role empowers you to influence product direction through direct collaboration with Product, Sales, and the global CNCF community. You’ll build a visible industry brand while working alongside a passionate, supportive team dedicated to the evolution of the Everpure™ Platform. WHAT YOU'LL DO Strategic Content Leadership: Design and produce high-impact technical assets—from deep-dive white papers to interactive labs—that translate Portworx® capabilities into solutions solving complex customer pain points. Industry Thought Leadership: Drive global market awareness by securing speaking engagements at major industry conferences and cultivating expert-level engagement within the open-source and cloud-native communities. Technical Subject Matter Expertise: Serve as the definitive technical authority for the Portworx® portfolio, specifically optimizing alliance solutions with partners like Red Hat and SUSE to differentiate our offerings in a competitive landscape. Go-To-Market Enablement: Create comprehensive technical training and enablement packages for Sales Enginee
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE To be a expert performance engineer to define and validate the industry-leading performance of our mission-critical FlashArray portfolio. You will be instrumental in extending our capabilities into the cloud, directly impacting customer adoption and satisfaction by ensuring our products meet the highest benchmarks. This high-visibility role involves close collaboration with Product Management and Solutions Engineering to translate real-world customer needs into engineering goals. WHAT YOU'LL DO Define and Drive Benchmarking Strategy: Establish comprehensive, next-generation performance benchmarking requirements and metrics for all FlashArray products across diverse platforms, ensuring we maintain a significant competitive edge in the market. Team Execution and Mentorship: Provide technical direction and leadership to a team of highly motivated engineers, fostering a culture of technical excellence, and ensuring timely delivery of high-quality, high-impact performance results. Validate Critical Customer Scenarios: Collaborate with Product Management, Solutions, and Sales Engineering to research and develop performance validation strategies that accurately model and confirm critical customer use cases and requirements, directly enhancing product readiness. Optimize System Performance: Oversee the deep-dive analysis of performance bottlenecks within the Linux storage and networking stack, iden
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE To be a expert performance engineer to define and validate the industry-leading performance of our mission-critical FlashArray portfolio. You will be instrumental in extending our capabilities into the cloud, directly impacting customer adoption and satisfaction by ensuring our products meet the highest benchmarks. This high-visibility role involves close collaboration with Product Management and Solutions Engineering to translate real-world customer needs into engineering goals. WHAT YOU'LL DO Define and Drive Benchmarking Strategy: Establish comprehensive, next-generation performance benchmarking requirements and metrics for all FlashArray products across diverse platforms, ensuring we maintain a significant competitive edge in the market. Team Execution and Mentorship: Provide technical direction and leadership to a team of highly motivated engineers, fostering a culture of technical excellence, and ensuring timely delivery of high-quality, high-impact performance results. Validate Critical Customer Scenarios: Collaborate with Product Management, Solutions, and Sales Engineering to research and develop performance validation strategies that accurately model and confirm critical customer use cases and requirements, directly enhancing product readiness. Optimize System Performance: Oversee the deep-dive analysis of performance bottlenecks within the Linux storage and networking stack, iden
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE To be a expert performance engineer to define and validate the industry-leading performance of our mission-critical FlashArray portfolio. You will be instrumental in extending our capabilities into the cloud, directly impacting customer adoption and satisfaction by ensuring our products meet the highest benchmarks. This high-visibility role involves close collaboration with Product Management and Solutions Engineering to translate real-world customer needs into engineering goals. WHAT YOU'LL DO Define and Drive Benchmarking Strategy: Establish comprehensive, next-generation performance benchmarking requirements and metrics for all FlashArray products across diverse platforms, ensuring we maintain a significant competitive edge in the market. Team Execution and Mentorship: Provide technical direction and leadership to a team of highly motivated engineers, fostering a culture of technical excellence, and ensuring timely delivery of high-quality, high-impact performance results. Validate Critical Customer Scenarios: Collaborate with Product Management, Solutions, and Sales Engineering to research and develop performance validation strategies that accurately model and confirm critical customer use cases and requirements, directly enhancing product readiness. Optimize System Performance: Oversee the deep-dive analysis of performance bottlenecks within the Linux storage and networking stack, iden
Roles and Responsibilities. ? Actively participate in Brand development/ Range/Product development through analytics-based insights. New Vendor onboarding. ? Work in close coordination with the Planning and Pricing team for optimizing Scale / Inventory / OTB / Capacities etc. ? Inventory Ops. - Ensuring that brands deliver as per slot dates sharing packing slips in the right format, in warding and GRN within acceptable timelines, RO / Q1 Non Live / RTV for Q2Q3 with the right documentation. ? Management of OIs / POs / Inwards , Cataloguing and driving and improvising the processes. ? Collaborating with cataloguing team to get products shoot, content creation and right information of the product being shared and improvising on processes to constantly improve customer experience. ? Undertake special projects time to time for overall Category business / experience impact. Qualifications & Experience ? Demonstrated ability to work autonomously in a highly demanding and ambiguous environment. ? Strong attention to detail and exceptional organizational skills. ? Strong analytical and numbers acumen and be comfortable generating and evaluating forecasts, metrics. ? Work closely with various departments within the company to ensure that all consumer touch points and messaging are working and measured harmoniously. ? Sales, fashion or vendor management background. ? Good written and verbal communication skills. ? Basic excel. ? Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Staff Product Manager to join our dynamic and collaborative Product Organization. Staff Product Managers will organize, define, prioritize and lead the execution of a complex product roadmap, usually responsible for more than one product in the product line. Staff Product Managers lead product teams and coach/mentor Product Owners and Product Managers. Staff Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth. Your Mission Successful delivery of multiple products within product line Act as SME for product while growing knowledge of adjacent products Outline product strategy (customer value, competitive position, business value) Define product goals and themes (OKRs) Drive product initiatives and lead geographically distributed cross‑functional teams Drive alignment across product teams and GTM teams, contributing to GTM plan with Product Marketing, Sales, and Partner teams Set and clearly communicate development objectives, needs, and status of projects to internal s
Role Overview You are a senior product leader who wants to shape how AI transforms IT and cyber risk management at scale. In this role, you will own one of the most strategic product areas in a global GRC SaaS platform, defining how organisations identify, assess, and act on cyber risk — and how CISOs and boards get the clarity they need when it matters most. You will set and drive the product vision, roadmap, and outcomes for IT & Cyber Risk on a multi-solution platform used by enterprises worldwide. You will partner closely with engineering, design, data science, and senior leaders to build AI-native capabilities that automate risk detection, prioritisation, and reporting. Your work will have high executive visibility, real strategic weight, and direct impact on how customers manage governance, risk, and compliance. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the end-to-end product strategy and roadmap for IT & Cyber Risk, aligning to company objectives and broader platform direction. Design and deliver AI-powered features (LLMs, agents, ML models) that automate risk identification, assessment, and reporting for enterprise security and risk teams. Partner with engineering, data science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics. Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets. Define, track, and communicate product KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments. Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities. These are the essentials you’ll need to get an interview 7+ years of product management experience, includi
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Engineering Team Our Data Engineering team is part of the Technology Data & Intelligence organization, on a mission to accelerate Okta’s scale and growth. We focus on building platforms and capabilities utilized across the organization by sales, marketing, engineering, finance, product, and operations. You will be part of a team performing detailed technical designs, development, and implementation of applications using cutting-edge technology stacks. The Senior Data Engineer Opportunity As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable solutions. This role involves collaborating with data engineers, analysts, scientists, and other engineers to ensure data availability, integrity, and security. You will play a critical role in preparing Okta for its AI-driven future by building stable data layers and partnering with Analytics Engineers to power our AI/ML systems. What you’ll be doing D
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role At Okta, identity is at the heart of everything we build. As an Associate Solutions Engineer for Okta, you are a builder, owner, and collaborator who serves as a key technical and business advisor to developer personas across the Australian commercial customers/businesses and the APJ timezone (mostly ANZ). Anchored by Okta’s core values— Love our customers , Build and own it , Always secure. Always on. , and Drive what’s next —you will craft, position, and demonstrate how Auth0 solves critical security challenges throughout the sales cycle. Key Responsibilities Love Our Customers: Partner closely with sales teams as the go-to identity authority, aligning Auth0 solutions directly with developer pain points and business goals through tailored, value-driven product demonstrations. Build and Own It: Architect and execute hands-on Proof of Concepts (POCs) for complex customer use cases, taking full accountability for technical validation alongside cross-functional engineering teams. Always Secure. Always On.: Confidently address in-depth technical, application security, and identity infrastructure inquiries from developers, architects, and CTOs to ensure reliable, high-trust deployments. Drive What’s Next: Serve as the strategic voice of the customer, bringing critical market insights and developer feedback back to Product Management to continuously evolve our platform. Innovate & Share Knowledge: Champion scalable best practices, build reusab
About the Team The Commerce Platform team at Meesho drives end-to-end growth, strategy, and operational excellence across key verticals: - User Growth: Scales the full lifecycle funnel—from acquisition and activation to retention—ensuring sustainable user growth and engagement across the platform. - Marketplace: Focuses on strengthening the seller ecosystem and improving selection quality to create a robust and reliable marketplace experience. - Category: Identifies high-potential segments, launches and scales new categories, and drives assortment expansion to meet evolving customer demand. - Mall: Builds a trusted branded destination for quality-conscious users, enhancing the platform’s premium and branded shopping experience. - Pricing: Ensures competitiveness and affordability, enabling the platform to deliver strong value for customers while maintaining marketplace health. - Content Commerce: Powers content-led discovery through creator ecosystems and inspiration-driven shopping journeys that drive engagement, trust, and conversion. Together, these verticals identify whitespace opportunities, launch and scale new initiatives, and continuously optimize the user lifecycle through data-backed decisions. Operating in a fast-paced, high-ownership environment, the team combines structured problem-solving with rapid execution to deliver meaningful impact. If you’re excited about building for Bharat, this role offers both strategic depth and hands-on impact. About the Role As an Associate Director – Programs, you will be a senior leader responsible for one or more strategic charters that drive key business and customer outcomes. You will own end-to-end problem-solving for critical workstreams, navigating complex challenges and ensuring strong execution and operational excellence across the organization. This is a hybrid individual contributor and people-manager role. You will directly lead high-priority initiatives while managing and developing a team of Senior Man
Other cities to consider
More places hiring for this role
Get new sales support associate jobs in Bengaluru, India by email
Daily job updates · Unsubscribe anytime