Senior Manager Customer Support in India

Forward is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward is currently seeking experienced Java developers to work as part of our Network team. Responsibilities Help bring the best ideas from the software development world into the networking industry. Contribute to our code base, systems and software architecture as a member of our engineering team. Help create and optimize network device models for different device vendors and protocols. Help create infrastructure needed to configure, collect and test network devices. Work with peers who are experts in Networking, Distributed Systems, Big Data and Search. Requirements 5+ years of work experience in software development 3+ years of work experience with Java BS in Computer Science or related degree Solid software engineering experience with large code bases Basic understanding of networking and TCP/IP. Strong verbal and written communication skills. Nice to haves Working knowledge of how switches, routers, firewalls or load balancers work. Experience working with networking protocols such as BGP/OSPF/IS-IS, IPv4/IPv6, MPLS, VLAN, VXLAN, etc. This position is a re

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implem

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implem

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Senior Software Engineer with deep IPv6 expertise to lead the design, implementation, and hardening of IPv6 capabilities across the Sonicwall firewall firmware stack. As a Principal Engineer, you will be the technical authority for IPv6 feature parity, protocol correctness, and interoperability across SonicWall Next-Generation Firewall (NGFW) platforms. This role is ideal for engineers with hands-on experience delivering IPv6 in high-performance router, switch, or carrier-grade networking products who are looking to apply that expertise in the embedded network security domain. Responsibilities Lead IPv6 Architecture & Feature Delivery — Own end-to-end design and implementation of IPv6 features across the Sonicwall frewall networking stack, including IPv6 routing, interface addressing, DHCPv6, NDP, MLDv2, and IPv6 Policy-Based Routing (PBR). Drive IPv6 Feature Parity — Identify and close gaps between IPv4 and IPv6 feature sets across subsystems — including VPN Tunnel Interfaces, IPsec/IKEv2, SSL-VPN, Syslog, SNMP, and NAT64 — ensuring consistent dual-stack and

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Software Dev Senior Engineer (Dataplane) with deep expertise in High Availability, Fast-Path Packet Processing, and Distributed Systems to architect and optimize the dataplane HA subsystem across SonicWall NGFW hardware and virtual firewalls — driving sub-millisecond session state synchronization, zero-packet-loss failover, and line-rate forwarding for IPsec, SSL-VPN, and TCP/UDP flows at 10G–100G+. Responsibilities Dataplane HA Architecture — Own fast-path HA engine design covering Active/Standby mirroring, Active/Active flow redistribution, and zero-drop VMAC/VIP failover. Stateful Session Mirroring — Build low-overhead dataplane sync for TCP/UDP 5-tuple tables, IPsec SA fast-path, SSL-VPN contexts, and L7 states across HA peers at line rate. Lock-Free Session Tables — Design NUMA-aware, lock-free (RCU/CAS/seqlock) session tables for multi-core pipelines sustaining tens of millions of concurrent sessions at sub-microsecond latency. High-Performance Sync Fabric — Engineer zero-copy ring buffer / DPDK mempool-based sync with prioritized queuing for IPsec/SSL-VPN state

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary We are hiring a Software Dev Engineer to design, build, test, and deploy AI-powered applications. You will work across the full application lifecycle — from architecture and implementation through automated testing, CI/CD deployment, and production monitoring — building features that put large language models and agentic tooling to work inside SonicWall's internal systems. This is a hands-on engineering role for someone with 6–8 years of professional software development experience who is comfortable owning services end to end: writing production-quality code, integrating LLM and agentic APIs, standing up reliable data and retrieval pipelines, and shipping through a disciplined test-and-release process. You will collaborate closely with senior engineers, product stakeholders, and platform teams to turn requirements into dependable, well-tested applications. Key Responsibilities Develop AI applications: Design and build features and services that use LLM and agentic capabilities — prompting, tool/function calling, retrieval-augmented generation (RAG

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Requirements Tech / BE in Computer Science, Engineering, or a related field. 6+ years of professional software development experience with a strong focus on frontend development. Strong hands-on experience with js (Vue 3) . Strong proficiency in TypeScript and modern JavaScript (ES6+) . Proficient in HTML5, CSS3 , and responsive web development. Experience with state management libraries such as Pinia, Vuex . Experience integrating and consuming REST APIs . Good understanding of UI/UX principles , frontend architecture, and web performance optimization. Familiarity with component-based design and reusable UI development. Strong problem-solving skills with the ability to troubleshoot and resolve complex frontend issues. Experience with Git and modern development workflows. Self-motivated, well-organized, and a strong team player in a globally distributed setup. Excellent written and verbal communication skills. Preferred Skills Micro-frontend experience Experience with frontend testing frameworks such as Vitest, J

Senior Data Scientist Description - The Team We are an expanding team at HP that develops applications that make use of Generative AI and Large Language Models. We work with business units mainly from the Commercial Organization to develop and run solutions that help our sales teams and customers. Responsibilities Defines and implements AI solutions to create business value and innovation. Works with Data Science leaders to develop new innovative solutions to existing or new business challenges. Develops clear presentations for business stakeholders and managers. Manages relationships with business partners to evaluate and foster data driven innovation, provide domain-specific expertise in cross-organization projects/initiatives. Knowledge & Skills Proficiency in Python and PySpark Programming: Strong coding skills in Python for data manipulation, model development, and integration with Azure services. Experience with Azure Services: Knowledge of key Azure services like Azure Machine Learning, Azure AI Search, and Azure Functions for deploying RAG systems. Expertise in Databricks: Ability to design, develop, and optimize workflows in Azure Databricks for data processing and feature engineering. Understanding of NLP and GenAI concepts: Familiarity with Large Language Models, prompt engineering for LLMs, vector databases, and Retrieval Augmented Generation (RAG) systems. Experience in Applied Statistics and Algorithms: Use statistics, mathematics, algorithms, and programming to address business challenges. Familiarity with the deployment and scaling RAG systems in production, using Azure’s containerization options such as Docker, AKS (Azure Kubernetes Service), or Azure Funct

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We're scaling fast across London, Mumbai, and Austin – and we're now looking for a Senior Software Engineer to join our Team! The Role As a Senior Software Engineer, you'll build the products our customers rely on every day to make multi-million dollar media decisions. You'll work across the full stack - from crafting responsive, intuitive frontend experiences through to designing and scaling the backend microservices that power them - and, given the seniority of this role, you'll also help shape system design and infrastructure decisions as we scale. You'll work alongside engineers, product managers, and AI agents as part of our AI-first operating model, where lean, high-autonomy teams ship fast and learn faster. This is a hands-on engineering role for someone who's comfortable owning a feature end-to-end - from initial design through to production - and who wants to grow their craft in a fast-moving, ambitious environment. Where you'll focus • Frontend development using modern JavaScript frameworks (React.js or Next.js) • Backend development using Python-based microservices • System design and infrastructure, contributing to architectural decisions as we scale • End-to-end feature ownership across the stack • (Nice-to-have) Exposure to Data Science / Data Engineering workflows Key Responsibilities • Design, build, and maintain full stack features - from frontend UI/UX through to backend services and APIs in Python. • Contribute to system design and infrastructure decisions, helping evolve our

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... We are looking for an experienced engineer to join the Infrastructure Management and Automation team. In this role, you’ll help shape and build the tools, platforms, and automation that power and manage GoDaddy’s growing infrastructure footprint while leading the design of scalable solutions to complex operational challenges. Our infrastructure platform empowers GoDaddy engineers to help small business customers start, grow, and run their ventures. GoDaddy teams rely on our infrastructure solutions every day, whether for development workflows or hosting production workloads at global scale. If you enjoy solving complex technical problems, designing scalable systems, influencing technical direction, and improving how infrastructure is managed and automated, we’d love to hear from you! What you'll get to do... Lead the design and evolution of GoDaddy’s next generation of infrastructure management platforms and automation systems, taking ownership of complex technical areas from design through delivery and operation Leverage modern engineering practices and AI-assisted development workflows to rapidly design, build, and deliver scalable internal tooling and automation Design and build reliable services and integrations across infrastructure platforms and operational systems, including provisioning, networking, IPAM, DNS, CMDB, and asset management workflows Partner with engineering and operations teams to identify opportunities, shape technical solutions, and improve infrastructure reliability, scalability, utilization, and opera

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. The Role We’re looking for a Senior Site Reliability Engineer (SRE) to help design, scale, and maintain the infrastructure that powers our core products and services. In this role, you’ll collaborate with engineering teams to drive operational excellence, optimize system performance, and ensure high availability across production environments. This position sits on Tech Foundation, a team that manages core cloud infrastructure, shared data services, and developer tooling to empower our product teams to deliver software efficiently and secu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Title: Senior Software Engineer, Lifecycle Management Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: We are looking for an experienced Senior Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate will be naturally curious and has experience building software systems to manage and deploy reliable and performant infrastructure and product code at scale on a cloud infrastructure. Job Duties and Responsibilities: Work with senior engineering team in major development projects, design and implementation C

DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. About the job DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides an in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. In this role, you will Build core capabilities for our SaaS Platform across multiple clouds Drive development of functional enhancements for Data Discovery, Observability & Governance for both OSS and SaaS offering Lead efforts around non functional aspects like performance, scalability, reliability Lead and mentor junior engineers Work closely with PM, Customers and OSS community Requirements Over 8+ years of experience building and scaling backend systems, preferably in cloud-first or SaaS environments. Solve complex tech

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . As a Software Dev Senior Engineer , you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error budgets, and continuously reducing toil through engineering. Key Responsibilities: Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs ) for all critical services, partnering with product and engineering leadership. Own the error budget framework: track consumption, enforce error budget policies, and drive reliability investments when budgets are at risk. Lead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into pro

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role: As a Senior Engineer, QE, you own test strategy and coverage for your team's features and act as a strategic quality partner to the engineers who build them. You design test plans, build and evolve automation frameworks, and embed quality-by-design.You partner closely with developers, product managers, and platform teams to define test requirements, guide teams toward sustainable quality practices, and help us ship with confidence at velocity. You will: Define and execute test strategies across UI, API, and service layers to ensure comprehensive coverage. Develop and maintain reliable automation frameworks and performance testing suites. Utilize AI-assisted tools and agentic workflows to accelerate testing and debugging cycles. Lead risk assessments, release validations, and root-cause analyses for critical issues. Implement shift-left pr