Jobs in India

Senior Manager Customer Support in India

1,086 active opportunities · Updated October 2026

Explore current senior manager customer support jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

Hiring demand

27/100

cooling · 12 related jobs

Hiring trend

-80%

Job postings compared with the previous 30 days

Remote options

0%

Share of matching jobs listed as remote

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listingCompany trend -90%
Quick readStrong listing-quality and freshness signals

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity The Client Platform team is seeking a Senior Frontend Engineer to help us raise the quality bar across our frontend ecosystem. You'll establish engineering excellence through improved architecture, performance optimization, and maintainable code patterns that ensure our platform delivers exceptional experiences to both internal engineering teams and our 35+ million customers. This role is a unique opportunity to have immediate impact on the foundation that hundreds of Postman engineers rely on daily. What You'll Do The Client Platform team is a global engineering organization responsible for creating a "paved path" for all Postmanauts to develop and release web-based applications. Our platform is the foundation that hundreds of engineers at Postman rely on daily to deliver new features and improvements to over 30 million customers. We manage everything from build tooling and shared libraries to development infrastructure, best practices and our cross-platform desktop application. Specifically you will: Design and develop modular, well-documented SDKs and component libraries that serve both internal engineering teams

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📍 Bengaluru, India
✓ Quality checkedCompany trend -71.5%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enablement team is at the core of expanding Auth0's capabilities for B2B customers, enabling seamless and automated user lifecycle management at a massive scale. We build and own the critical features that enterprises rely on to connect their identity sources to Auth0, including Enterprise APIs and our powerful self-service capabilities . Our work is highly impactful, helping customers automate the creation, updating, and deactivation of users. This is a cornerstone for B2B SaaS applications that need to efficiently manage access for their own customers and partners. We work with NodeJS , TypeScript , PostgreSQL , MongoDB , and React to build these highly available and scalable services. What you’ll be doing: Collaborate with engineers both inside and outside the team to design and deliver powerful new APIs and features for our B2B Customers. Drive technical improvements to our codebase and architecture, ensuring our systems are highly reliable, maintainable, and scalable. Mentor and coach other engineers on sound engineering practices and testing. Wor

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📍 Pune, Maharashtra, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role We are looking for a Principal Frontend Engineer to drive the technical vision and frontend architecture of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity. As a Principal Frontend Engineer, you will define long-term frontend strategy, establish engineering standards, influence product and platform direction, mentor senior engineers, and partner across multiple teams to deliver scalable, secure, performant, and intuitive enterprise experiences. You will work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library. This role is ideal for engineers who excel at solving large-scale architectural challenges, influencing technical direction across organizations, driving alignment in ambiguous situations, and elevating engineering excellence across teams. What You'll Do Define and drive the frontend architecture and technical roadmap for Cloud Secure Edge. Lead the design and del

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Role Meesho's CEO's Office sits at the centre of how the company makes decisions. As Senior Manager, you'll work directly with the CEO and CXOs/GMs on company strategy, the operating rhythm, and the cross-functional bets that matter most. This is a leadership role, not a support role. You'll own outcomes, not just inputs. Scope will shift as company priorities shift, and you'll often work without formal authority. It suits someone who is part thinker, part builder, part operator. You'll get a front-row seat to building and scaling a public tech company, direct impact on the company's trajectory, and a launchpad for future leadership roles at Meesho. About the Team The CEO's Office works as a force multiplier for the CEO. We run the company's operating system: the reviews, planning cycles and performance tracking that keep leaders aligned and accountable. We also pick up the problems that don't sit neatly inside one function. These cut across business, product, tech and operations, and we drive them to closure with the owners. It's a high-trust team. We see the company's most important decisions early, and we're expected to handle that with discretion and sound judgement. What you will do Partner with the CEO Be a thought partner to the CEO: help pick, structure and drive the highest-impact priorities Speed up CEO decisions with sharp briefs, decision frameworks and analysis Represent the CEO in leadership forums when needed Run the company operating system Design and evolve the operating cadence: reviews, planning cycles, performance tracking Improve clarity, alignment and accountability across leadership teams Make sure CEO and leadership decisions get followed through, with clear owners and dates

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📍 Dhubri Part, Assam, India
✓ Quality checkedCompany trend -84.3%

This role is responsible for developing and implementing an Health care and wellness plans, managing medical surveillance for employees, and operating the plant’s medical facilities. The role is pivotal for responding to medical emergencies, overseeing wellness and preventive care programs, and maintaining confidential medical records of employees. Source: Adani Group | Job ID: 58748

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Senior Manager, Data & Analytics Products owns a portfolio of enterprise-critical Tier 1 products from strategy and discovery through delivery, adoption, service performance, and value realization. The role connects executive and business priorities to product roadmaps and leads across product, data engineering, analytics, governance, architecture, security, operations, and business teams. The ideal candidate is a data and analytics leader with strong product judgment: commercially grounded, technically fluent, practical in the application of AI, and skilled at aligning senior stakeholders and global delivery teams. Success requires the ability to make enterprise data trusted, analytics products useful, and complex strategic programs executable - without requiring hands-on engineering or model development. WHAT YOU'LL DO Tier 1 insights product portfolio strategy. Own the vision, value proposition, target users, product criticality, investment priorities, outcome metrics, and multi-horizon roadmaps for the company's most important data and analytics products. Balance run, grow, and transform priorities across the portfolio. Discovery and product lifecycle. Lead stakeholder interviews, user research, decision-journey and process analysis, and opportunity sizing. Translate important business questions into product requirements, priorities, roadmaps, success measures, and an ongoing improvement a

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a hands-on leader to own the data, analytics, and AI portfolio end to end — and the team that builds it. You are the single point of accountability between business stakeholders and the analytics organization: gathering and pressure-testing requirements, turning ambiguous problems into a prioritized roadmap, and leading the developers, analysts, and data scientists who deliver scalable, trusted, widely adopted products. This is not a role that manages from a distance. You will be in the requirements sessions, the data model reviews, the SQL, the dashboard design critiques, and the model evaluations — and you will be measured on adoption and business outcomes, not backlog size or model sophistication. WHAT YOU'LL DO Team Leadership & Talent ● Lead the team. Manage a talented team of senior and junior developers, analysts, and data scientists — setting direction on best practices, engineering standards, and alignment with team priorities. ● Develop people. Mentor team members, connecting their personal and professional goals to real career growth; set the standard for rigor and craft. Stakeholder Partnership & Requirements ● Be the trusted partner. Serve as the primary interface to the different organizations and run structured discovery to elicit underlying needs, not feature requests. ● Write requirements that hold up. Translate business questions into testa

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Corporate Functions? Zinnov’s Corporate Functions teams power how the firm delivers at scale—building the internal engine behind high-growth, high-impact work. You’ll get: Hands-on ownership in running and scaling core operations (including Finance, Governance, and Business Enablement). Exposure to end-to-end enablement models that strengthen operating engines, employee experience, and scalable processes. A highly cross-functional environment with close collaboration across delivery/PMO and domain teams to drive consistent execution. About the Role As Senior Manager – Business Finance Partner , you will operate at the intersection of business and finance—partnering with business leaders to unlock growth, improve profitabi

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Corporate Functions? Zinnov’s Corporate Functions teams power how the firm delivers at scale—building the internal engine behind high-growth, high-impact work. You’ll get: Direct contribution to running and scaling operations that matter—spanning HR & compliance, talent acquisition, marketing, employer branding, facilities/infra, learning & development, and finance & compliance, whichever one you’re here for. Exposure to operating models where Zinnov provides end-to-end enablement building the internal operating engine, employee experience, and scalable processes. A highly cross-functional environment—working closely with delivery/PMO and domain teams to drive consistent execution and employee experience at scale. About the Role As a Senior Manager – Research & Thought Leadership, GC

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Team: Financial Planning and Analysis” (FP&A) team works closely with the CFO, FP&A head, and all the other functions to enable and improve data-driven decision-making. The team enables financial planning, and allocation of funds, and uses structured problem-solving approaches along with a wide range of statistical / operations research techniques to create productized solutions for business teams to consume. Role: We are seeking to hire a talented Finance Professional for the FP&A team. This role offers a wide spectrum of responsibilities spanning from Financial and strategic planning, dynamic resource allocation framework for growth and P&L sustainability, driving efficiency charters across the P&L line items, performance management, business analytics and benchmarking with external companies. Responsibilities: Prepare monthly, quarterly and annual financial plans to be executed. Hold guardrails for investment to maximize topline growth Develop financial model for planning, budgeting, variance analysis and performance management Strategic Planning, AOP and LRP creation with thorough and detailed how-lists for topline and P&L line items Lead the MEC process with stakeholders from Business Finance and Controllership. Action upon the key risks and opportunities with agility Identify opportunities for efficiencies across the org and partner with respective teams to develop action plan to maximize the returns on investment for topline growth as well as cost optimization Leverage SQL to extract and manipulate financial data for analysis, Create and maintain dashboards and reports using SQL based tools Handle complex ad hoc request with a shorter turnaround time and supplement such request with appropriate analysis and insights for enabling business decision-making Assessment and dissemination of impact on business due to macro trends, benchmarking with national and international peer companies to identify the

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📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Key responsibilities - • Lead Procure to Pay and Billing functions, oversaw vendor master management, invoice processing, order management, contract generation, billing, and inventory processes from the WPP SSC India. Supervised P & L management, billing operations, and proactively sought opportunities for business expansion. • Lead a team of 100+ FTEs. Managed team operations, fostered employee development, engaged stakeholders, and ensured service delivery excellence. Nurtured a culture of excellence and accountability within the team, provided mentorship, coaching, and professional development opportunities to enhance skill sets and drive career progression. Streamlined business processes and documentation, including the establishment and monitoring of KPIs and metrics. Continuously monitored SLAs, conducted team presentations, and spearheaded process quality enhancement initiatives. • Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency. Solicited feedback from internal and external stakeh

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge Senior Managers of Engineering at OneTrust will make long-term strategic and technical contributions. These individuals set strategic goals for the team, hire engineers, and prioritize projects. You'll be involved technically, too. Developing new products, identifying requirements, and executing with excellence. Your Mission Drive strategic planning and execution while developing key technologies that will enhance OneTrust's long-term, proprietary strategic position. Create new concepts from initial design all the way to market release. You Are Experienced overseeing end-to end-development activities while monitoring reliability and performance of all internal systems and suggesting improvements when required. You will ensure compliance with security regulations while managing software development projects by setting requirements, goals, and timelines. Designing strategies for future development projects based on the company’s overall objectives and resource avail

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📍 Singrauli, MADHYA PRADESH, India· Full-time
✓ Quality checkedCompany trend -84.3%

The TCD Site Executive (OPEX) is responsible for overseeing the procurement and inventory management of OPEX items required for operational activities across all mining sites. The role ensures the timely and cost-effective acquisition of goods and services, maintaining optimal inventory levels to support continuous site operations. Source: Adani Group | Job ID: 58374

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📍 Dhubri Part, Assam, India· Full-time
✓ Quality checkedCompany trend -84.3%

This role is responsible for developing and implementing an Health care and wellness plans, managing medical surveillance for employees, and operating the plant’s medical facilities. The role is pivotal for responding to medical emergencies, overseeing wellness and preventive care programs, and maintaining confidential medical records of employees. Source: Adani Group | Job ID: 52972

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