Jobs in India

Senior Manager Customer Support in India

1,116 active opportunities · Updated October 2026

Explore current senior manager customer support jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

Hiring demand

27/100

cooling · 12 related jobs

Hiring trend

-80%

Job postings compared with the previous 30 days

Remote options

0%

Share of matching jobs listed as remote

JT
📍 India
✓ Quality checkedCompany trend -100%

From ₹20L/yr

Dr Ashwani Kumar Vij have been retained to select one : Director - Academics / Education for a growing Pvt Business Management Institute / Engineering and Technology Institute for Uttar Pradesh ( UP ) in August, 2026. Candidate should possess minimum 16 - 20 years of experience in the area of Higher Education Teaching, Academics / Senior management level proven track record / experience of Higher Education Sector Institute / Corporate Sector / PSU / Research Organisation. Person with experience in Academic Administration / Research / Consultancy / Training / Publications / MDPs / EDPs and serving as Director / Dean / HOD / Senior Professor in reputed Business Management School / MBAs / Engineering / Technology / Media / Law / Higher Education Institute and possessing PhD / MBA / Engineering background Preferably from IIT, IIM or Top 25 Premium Institutes would be highly Preferred. Desired Age is between 50 to 60 years. Those who have applied earlier need not apply again. Those who are drawing CTC of less than Rs 20 LPA are less likely to be considered. Higher Salary Package would be offered to the experienced Higher Education Sector Professional having IIT / IIM / Top 10 MBA / Engineering / Technology Education Background. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Delhi/NCR and Metro Based Candidates : Please Courier / Speed Post Hardcopy of your : Complete / Structured CV ( Preferably Brief Resume of 2-3 Pages ), with Hard Copy of Visiting Card, Passport size Photograph, Supporting Documents, 2 Professional References, Salary Drawn / Salary Slip and Salary Expected details and address to: Mrs Savita Vij - Manager And also Email Your : Complete / Structured CV ( Preferably Brief Resume of 2-3 Pages ), with Scanned copy of Visiting Card, Passport size Photograph, Supporting Documents, 2 Professional References, Salary Drawn / Salary Slip and Salary Expected details at :

Recruitment
S
📍 Bengaluru, India· Full-time· Hybrid
✓ Quality checkedCompany trend -76.2%

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You will report to our Manager, Revenue Operation Analytics. You Will: Act as a business partner to Sales leaders to understand and identify essential business questions and challenges Lead projects to develop answers and

SQLAWSAIGo
JT
📍 India
✓ Quality checkedCompany trend -100%

From ₹18L/yr

Dr Ashwani Kumar Vij have been retained to Select one Dean - Academics / Education by a Uttar Pradesh ( UP ) based Engineering, Technology and Management Institute in August, 2026 Person should have an Engineering / MBA background from IIT / IIM or Top 25 Premium University / Institute, along with PhD and possess experience in an academic, administrative and leadership role. He should have a minimum of 15 years of teaching, research and consultancy experience with at least 5/10 years at Dean / HOD in Higher Education Sector University / Institute / College. In the exceptional case, Top / Director / GM / Senior Management level Professionals from the Corporate Sector / Public sector undertaking can be considered. He should have published research papers at National and International levels. He should be able to lead and meet the Institute programme objectives. Preferred Age desired is between 45 to 55 Years. Those Drawing CTC of Less than Rs 18 LPA are less Likely to be considered. Higher Salary Package would be offered to the experienced Higher Education Sector Professional having IIT / IIM / Top 10 MBA / Engineering / Technology Education Background. Those who have applied earlier need not apply again. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Delhi/NCR and Metro Based Candidates : Please Courier / Speed Post Hardcopy of your : Complete / Structured CV ( Preferably Brief Resume of 2-3 Pages ), with Hard Copy of Visiting Card, Passport size Photograph, Supporting Documents, 2 Professional References, Salary Drawn / Salary Slip and Salary Expected details and address to: Mrs Savita Vij - Manager And also Email Your : Complete / Structured CV ( Preferably Brief Resume of 2-3 Pages ), with Scanned copy of Visiting Card, Passport size Photograph, Supporting Documents, 2 Professional References, Salary Drawn / Salary Slip and Salary Expected details at :

Recruitment
PE
📍 Uttar Pradesh, India· Full-time
✓ Quality checked

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Role Overview: The Assistant Manager (AM) is the engine room of the audit team. You will be on the ground, diving deep into data, testing controls, and identifying the "why" behind process gaps. This role is perfect for someone who loves detail and wants to understand the nuts and bolts of a digital economy. Key Responsibilities ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeholders, providing actionable recommendations to enhance controls and mitigate risks. ● Follow-ups: Track the implementation of previous audit recommendations to ensure business units are actually improving. ● Compliance: Ensure all audit activities align with the Internal Audit Manual and professional standards. Qualifications & Skills ● Experience: 2–6 years of post-qualification experience in Internal Audit. Experience in fintech, payments, banking, or NBFC preferred ● Education: Chartered Accountant (CA) / MBA. Certifications like CIA, CISA will be an added advantage. ● Technical Edge: Proficiency in MS Excel (Advanced), Powerpoint and fa

AH
📍 India
✓ Quality checked

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

SalesforceFinanceRecruitmentHuman Resources
AH
📍 India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

AWSRestAIGo
C
📍 India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Title: IT Control testing About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Requirements: Job Title: IT control Testing Experience The Senior IT Controls Tester / Manager will play a key role in planning, leading, and overseeing independent controls testing activity across a broad technology and operational risk landscape. The role requires strong subject matter expertise in IT controls, sound risk judgement, and the ability to lead testing activity with credibility, consistency, and independence. The successful candidate will work closely with programme teams, control owners, technology stakeholders, and risk and assurance partners to ensure that closure decisions are supported by robust cont

R
📍 Gurugram, Haryana, India· Full-time
✓ Quality checkedCompany trend -94.4%

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making. You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows. You Will: Own the analysis and reporting for both I ntellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners. Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact. Collabora

PythonSQLAWSGit
C
📍 Mumbai, India
✓ Quality checked

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Mumbai Exp - 5-7 yrs Key Responsibilities: Collecting, analyzing, and interpreting complex data sets using statistical techniques, software tools, and available AI technology Identifying, analyzing, and interpreting trends or patterns in these complex data sets Working closely with SMEs to prioritize business and information needs Collaborating with cross-functional teams to understand business requirements and develop data-driven solutions Creating and maintaining documentation that includes the design, requirements, and user manuals for new and existing data projects Preparing reports and presentations for various stakeholders, including senior manage

SQLAIPower Bi
JT
📍 Chennai, Tamil Nadu, India
✓ Quality checkedCompany trend -100%

We are looking for a proactive and detail-oriented admin executive to provide administrative and secretarial support to senior management while ensuring smooth day-to-day office operations. The ideal candidate should possess strong organizational, communication, and documentation skills. Basic knowledge of EXIM documentation is preferred but not mandatory. Key Responsibilities • Provide administrative and secretarial support to senior management. • Manage calendars, meetings, appointments, and correspondence. • Prepare reports, presentations, and official documents. • Maintain physical and digital records. • Coordinate with internal teams and external stakeholders. • Assist with EXIM documentation, where applicable. • Ensure confidentiality and support daily office operations. Qualifications & Skills • Bachelor's degree in commerce, business administration, or a related field. • 0 2 years of experience in administration, secretarial, or office support roles (freshers can also apply). • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). • Strong communication, organizational, and multitasking skills. • Good documentation and record management abilities. • Professional attitude with attention to detail and the ability to work independently.

PE
📍 Bengaluru, KARNATAKA, India· Full-time
✓ Quality checked

About the Team : Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role : We are looking for a dynamic, self-starting, and result-oriented Brand Associate who can display strong execution skills along with high analytical horsepower to navigate complexity and ambiguity. As an Associate, you will be required to make and execute ads plans for scaling up brands’ businesses. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey!

AIGoExcelMarketing
I
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Senior Recruiter – Non-Tech & Tech Love finding great talent others can't? 🚀 We’re looking for a strong and hands-on Senior Recruiter to own mid-level to senior hiring across both Tech and Non-Tech functions. You’ll partner closely with hiring managers and business leaders to build high-quality talent pipelines, drive targeted sourcing, and close exceptional candidates. What You'll Do Own the end-to-end recruitment lifecycle for mid to senior-level roles. Lead headhunting, niche sourcing, and passive candidate engagement across Tech and Non-Tech roles. Build strong talent pipelines through LinkedIn, referrals, networking, and creative sourcing strategies. Partner with hiring managers and senior leaders to understand hiring needs and define candidate profiles. Manage candidate relationships, interviews, offer negotiations, and closures. Use ATS platforms, AI-powered sourcing tools, and recruitment data to improve hiring efficiency. Mentor junior recruiters or interns and help raise recruitment standards. What We're Looking For 4+ years of experience in Talent Acquisition / Recruitment. Strong track record of hiring mid-level to senior talent across Tech and Non-Tech roles. Experience in campus hiring, including building and managing relationships with colleges, universities, and placement teams. Strong campus engagement skills with the ability to develop long-term relationships with key institutions. Exceptional sourcing and headhunting skills with experience engaging passive candidates. Strong stake

RestAIGoRust
AG
📍 Raigarh, CHHATTISGARH, India· Full-time
✓ Quality checkedCompany trend -85.4%

This role is responsible to manage and enhance the plant's greenbelt and landscape areas through regular maintenance. Lead effective measures for managing in-house nursery operations, and maintaining horticulture equipment. Engage and develop the horticulture team, while coordinating with various departments to fulfil the plant's horticulture requirements. Source: Adani Group | Job ID: 57050

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