Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i
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Software Engineer in India
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Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth Opportunities
Project Coordinator, Technology Operations Job Summary: We are seeking a proactive and detail-oriented Project Coordinator to join our Technology Operations team. The Project Coordinator will be responsible for coordinating planned projects, managing ad hoc tasks, and eventually taking ownership of projects under the guidance of our experienced team members. Key Responsibilities : Collaborate with Tech teams to coordinate planned projects. Follow up with team members on project deliverables and timelines. Schedule meetings, collect updates, and track progress towards project completion. Handle ad hoc project tasks, including logistical support and basic research. Gather performance metrics. Enter requisitions and new vendors into Oracle for procurement purposes. Conduct research and legwork for vendor management to support decision-making. Assist in documentation tasks such as formatting PowerPoint decks, meeting notes, and updating the Confluence wiki. Qualifications: Bachelor's degree in a relevant field or equivalent work experience. Previous experience in project coordination or project management, preferably in a software company or technology-related environment. Able to work in the Hyderabad office 3 days a week. Strong proficiency in Microsoft Excel and PowerPoint. Excellent communication skills, both verbal and written. Experience with Claude Code/Cowork or other Agentic AI tools is a plus. Certification in project management methodologies is a plus. Experience with tools such as Jira, Aha!, Sigma, and Confluence is a plus. Skills and Abilities: Proficient with AI or possesses a hunger to become proficient. Excellent at prioritizing competing priorities and aligning with project stakeholders on deliverables. Ability to work cross-functionally and influence outcomes. Self-driven with strategic thinking and attention to detail. Additional Information: This role offers the opportunity to contribute to the success of key initiatives and drive operational
Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency
Job Description We are looking for a motivated and detail-oriented Accountant to manage accounting work for Indian and USA clients. The ideal candidate should have basic accounting knowledge and experience with accounting software such as Tally, Miracle, and QuickBooks. Key Responsibilities Maintain and manage Indian and USA client accounts. Record financial transactions and prepare accounting reports. Reconcile bank and credit card statements. Assist in bookkeeping and day-to-day accounting activities. Ensure accurate and timely completion of assigned work. Support GST, Income Tax, Audit, and other accounting-related assignments. Eligibility Basic knowledge of accounting principles. Experience with Tally and QuickBooks (Miracle knowledge will be an added advantage). Good attention to detail and accuracy. Good communication skills. Willingness to learn and grow professionally. Freshers and experienced candidates are welcome to apply. What We Offer Professional learning environment in a CA Firm. Practical exposure to GST, Income Tax, Audit, Tax Assessment, and Appeal procedures. Excellent career growth opportunities. Competitive salary based on qualifications and experience. Contact Sukruti Rathod Mob.+91 63548 21313 Work Location: Rajkot, Gujarat (On-site) Work Location: In person
Job Title: Business Development Manager Work Location: Juinagar West, Navi Mumbai Min exp 2yrs Responsibilities include: • Opening new accounts and generating a healthy funnel in line with the targets for Soliciting business for - IT Hardware, software, Networking, Services, Security solutions • Forecasting and achieving monthly business targets by offering bundled IT solutions to enterprise customers. • Business planning strategy & Execution of the strategies for the assigned territory • Build a funnel by effective cold calling, networking skills and other methods • Develop Sales Projection Plan, Execute orders, Customer Satisfaction, Negotiate & close orders. • Meet & greet prospective clients to Understand their requirement, Propose best possible solution offerings for them • Making presentation to client, negotiate rates and follow up till the execution and payment received • Managing existing clients, map & mine periodically to address delivery issues and get more business. • Develop and maintain strong, long-term relationships with enterprise clients • Understand their unique business needs and challenges • Create account plans and strategies for each enterprise client to maximize revenue, cross-sell or upsell additional products or services to increase wallet share and ensure client satisfaction • Work closely with clients to understand their goals and objectives • Identify opportunities where your company's products or services can add value and address their challenges • Build a funnel by effective cold calling, networking skills and other methods • Develop Sales Projection Plan, Execute orders, Customer Satisfaction, Negotiate & close orders. • Meet & greet prospective clients to Understand their requirement, Propose best possible solution offerings for them • Making presentation to client, negotiate rates and follow up till the execution and payment received • Address any client concerns and provide solutions to retain business • Provide regular sales fo
WBC is Hiring Tally cum Telecalling Executive Ready to take your career to the next level? Join the WBC family and grow with us! Required Skills: Software Sales Customer Support Follow-up Marketing Activities Lead Generation & Customer Relationship Management Willingness to Travel Location: Karaikudi Work Type: Full-time Experience: 0 to 2 Years Preferred Candidate: Male Preferred Industry: Banking Sector / Software Sales Apply Now: Send your updated resume to For More Information: 99439 77818 #WBC #Hiring #CustomerSupportExecutive #SoftwareSales #CustomerSupport #Marketing #LeadGeneration #BankingSector #Karaikudi #Freshers #Experienced #ImmediateHiring
Market trends: Staying up to date with market trends to better serve customers Customer feedback: Collecting data on customer feedback and relaying it to relevant divisions Customer retention: Retaining customers who are dissatisfied with products or services CRM software: Using CRM software to manage customer interactions BPO telecaller's job is to facilitate communication between a company and its customers. Their responsibilities include: Making calls: Making outbound calls to potential customers to promote products or services, and handling incoming calls from customers Customer service: Answering customer inquiries and complaints, and resolving issues
Dear candidates and job aspirants. Before speaking to us make urself decide first what is your requirement & we are service providers we charge for our service, if u wants best service we need to charge best charges apply We have openings in Software IT and NON IT .No need to pay anything before after offer letter complete verification process the further steps. We provide all genuine software IT related jobs through backdoor process, if anyone interested contact me 9989612735 (99and89and61and27and35)(Nine Nine Eight Nine Six One Two Seven Three Five) Please don’t prolong discussions in chat or call we are responsible to answer many calls and messages and also we need to follow up many calls to close profiles thank you for all your support and love Check eligibility criteria if everything matches those candidates only me others plz don’t Call To apply scan here
Responsible for coordinating, and overseeing IT applications and acting as a central hub for managing all Bravus applications, collaborating closely with users and technical partners to ensure business needs are met comprehensively and improvements are ongoing. This role involves software lifecycle management, vendor coordination, and the integration of digital solutions to drive efficiency and improve user experience. Source: Adani Group | Job ID: 41657
... Address: Parexel International RMZ Eco World (SEZ), III Floor, 5B Marathahalli-Sarjapur Outer Ring Road Devarabisanahalli, Varthur Hobli Bengaluru, Karnataka Facility: LIQUENT SOFTWARE INDIA PVT LTD Qualification: 8th Experience: 1 - 2 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP567238
Position Summary: We are seeking an experienced and result-oriented IT Procurement Professional with 5-7 years of proven expertise for strategic sourcing and procurement of IT products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance. Key Responsibilities: Strategic Procurement & Sourcing: End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services. Proven experience in procurement of IT infrastructure, software licensing, cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services. Develop and execute category sourcing strategies aligned with business objectives and technology roadmaps. Manage the complete sourcing lifecycle, including requirement gathering, market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award. Drive competitive bidding and supplier selection to achieve optimum commercial and technical outcomes. Commercial & Contract Management: Negotiate pricing, commercial terms, payment terms, SLAs, licensing models, support agreements, renewals, and long-term contracts. Ensure timely execution of contracts in collaboration with Legal, Finance, Information Security, and business stakeholders. Manage contract renewals, amendments, vendor obligations, and commercial risk throughout the contract lifecycle. Deliver measurable cost savings while optimizing Total Cost of Ownership (TCO). Ve
Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8+ years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual
Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8+ years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We're looking for a versatile designer with exceptional craft who can jump into any creative challenge and elevate it. Brand campaign one week, event toolkit the next, presentation system the week after – you're comfortable with all of it and brilliant at most of it. This isn't a production role. You'll own art direction on projects, shape visual language for campaigns, and set a quality standard that pulls the team upward. You'll work with minimal oversight and your judgment will be trusted. You'll join a team of designers in Bengaluru and work closely with creative leadership in London. The role is based in our Bengaluru office. What you'll do Produce outstanding brand and campaign work Designing across the full range of creative studio output, your work is consistently excellent regardless of the medium or deadline. Own art direction on projects You won't wait for someone to tell you how it should look. You'll develop the visual approach, present it with conviction, and push it to a level that surprises people. Your creative judgment is the reason projects succeed. Raise the quality bar Your craft is visible. You influence the designers around you, not by managing them, but by producing work they w
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