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Ho Chi Minh City, Vietnam· Full-time
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Salary not disclosed
Check market pay for comparable Account Management Associate roles before applying.
Role overview
Job description
What you’ll do
Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities;
Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries;
Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights;
Collaborate with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality.
Others: Ad-hoc tasks/works assigned by Line Manager.
Work location: Pho Quang Street, Tan Son Hoa Ward, HCMC
Work time: Monday to Friday (9:00 AM to 6:00 PM)
What we seekSelf-motivated, proactive, take ownership and personal responsibility;
Hardworking & friendly team player, enthusiastic and adaptable;
Fast learner, can-do attitude, straightforward and simplify;
What you’ll need
Bachelor/ College's degree, preferably in marketing or business related subjects;
Min 2 years solid experience in working experience in sales, account management, & customer support;
Good sense with product flow & merchant solutions; high skill in campaign management;
Able to work independently and work under pressure;
Proficiency in written Vietnamese & English;
Hands-on experience with MS Excel, Word and PowerPoint.
Candidate Notice
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To all candidates - Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
What we seek
About this listing
- Source: Lalamove's official careers site · still listed there on 11 Nov 2026
- Posted 14 Oct 2026
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What they are looking for
Skills & requirements
Department · City Teams
Hiring company
Lalamove
Retail
Lalamove is the fastest way to deliver anything in your city. From parcel courier to bulky delivery, Lalamove connects you with thousands of drivers in 1 click.
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