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Active2mo ago

Account Manager (Customer Outcomes Specialist)

Scarlet·📍 London, Greater London, United Kingdom

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

£60K – £70K/yr

Role overview

Job description

We pull medical technology from the future to solve human health. Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar. Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale. About the role As an Account Manager (Customer Outcomes Specialist) at Scarlet, you will own customer relationships from onboarding through expansion. You will keep complex projects on track, remove friction, and ensure customers achieve their goals. You will work day-to-day wit

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About this listing

  • Source: Scarlet's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
  • Posted 24 Aug 2026

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What they are looking for

Skills & requirements

Qualification

We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar; Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks

Department · Customer Experience

Hiring company

Scarlet

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