Account Renewals Specialist

Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries — including Oil & Gas, Mining, Utilities, and Manufacturing — and be accountable for their retention, growth, and long-term success. This is a revenue-carrying role, not a service role. You will defend and expand your book of business by deepening relationships, driving adoption, and uncovering net-new opportunity within existing accounts — turning satisfied customers into growing ones. 1. Own the Book — Retention First • Carry full accountability for gross retention and renewal outcomes across your portfolio • Run a disciplined renewal motion: early engagement, clear value recaps, and proactive risk management well ahead of renewal dates • Identify churn risk early through usage signals, stakeholder changes, and sentiment — and mobilize the right resources to address it 2. Grow the Base (Net New From Existing) • Identify, qualify, and close expansion opportunities: new sites, new business units, new use cases, and additional solutions • Build account plans that map whitespace across each customer's organization • Develop ROI-driven expansion business cases grounded in the value already delivered 3. Build Multi-Threaded Relationships • Develop trusted relationships from day-to-day users up to economic buyers and executive sponsors • Multi-thread deliberately so no account depends on a single champion • Conduct structured business reviews (QBRs/EBRs) that reinforce value delivered and align on what's next 4. Drive Adoption & Value Realization • Monitor product adoption and health metrics; partner with customers to close usage gaps • Connect customer objectives to measurable outcomes in compliance, risk reduction, and operational efficiency • Ensure every account can articulate the va

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are seeking a high-energy, goal-oriented Enterprise Account Executive to drive new business acquisition across the Mid-Enterprise sector - including Hospitality, Retail, Manufacturing, Healthcare, Financial Services, and the Public Sector. Based in the Greater Montreal region, you will join our fast-growing Corporate Enterprise Field Sales team to own your territory, execute targeted sales strategies, and expand our customer base to drive rapid revenue growth. With Verkada’s consistent year-over-year growth, now is the perfect time to join the sales team. This role offers an ideal career path for an ambitious sales professional eager to thrive in a dynamic, rapidly scaling environment. This position reports to the Senior Regional Sales Director, Canada East. Candidates must be located in the Greater Montreal region. What You'll D

SLSQ427R355 As a Strategic Account Executive, Public Sector, you will own strategic sales into a marquee customer in Canada's public sector, driving adoption of our data and AI platform. You will lead the full sales cycle, build executive relationships, and collaborate closely with internal and partner teams to support Canada's digital government and modernization initiatives. The impact you will have: Own and exceed revenue targets by continuing to grow a Strategic account in Montreal. Develop and execute a clear territory and account strategy to identify, prioritize, and win high‑potential public sector accounts. Plan, document, and drive the expansion of Databricks usage in newly landed accounts, turning initial projects into broad, high‑impact data and AI platforms. Proactively identify new AI and data use cases in government operations and feed these insights into Canada's public sector go‑to‑market, influencing product direction and regional strategy. Use a solution‑oriented, value‑based sales approach that links Databricks to measurable outcomes for public services and citizens. Orchestrate Databricks’ internal teams and our ecosystem of partners (SI, cloud, and consulting partners) to run effective sales motions and deliver successful customer outcomes. What we look for: 7+ years of SaaS, cloud, AI, or big data sales experience in Public Sector, with meaningful exposure to public sector accounts and a proven ability to drive adoption of new technologies through a consultative, solutions‑oriented sales approach. Must speak fluent French Demonstrated ability to navigate complex public sector stakeholder ecosystems, building consensus across multiple departments, budget owners, and decision/approval layers. Deep understanding of public sector priorities in Canada, including typical buying processes, buying cycles, decision‑making structures, and the broader ecosystem of partners that support government projects. Extensive experience with Canadian government pro

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking a dynamic, French-speaking Mid-Market Account Executive based in Montreal or Quebec City to serve the regional market. As an integral part of our growth strategy, you will play a key role in expanding our presence within Mid-Market customer accounts across the territory. This is an opportunity for those who are passionate about empowering companies through cutting-edge search technology and analytics, enabling them to unlock the full potential of their data. What You Will Be Doing: Drive the adoption of Elastic's AI-powered search solutions within new Mid-Market accounts and deepen our engagement with existing accounts. Position yourself as a trusted advisor, assisting users and customers in harnessing the full power of Elastic's search analytics to transform their data into actionable insights. Champion our Open Source offerings, articulating the value and capabilities of our advanced commercial features. Identify and develop new use cases, showcasing how Elastic’s solutions enable users to work more efficiently and intelligently. Collaborate closely with various Elastic business functions to ensure an exceptional customer experience. Proactively identify new business opportunities with customers, successfully navigating complex sales cycles. Develop a comprehensive business plan leveraging community, custome

**English Version Below** Analyste débutant en opérations bancaires – Opérations hypothécaires et de prêts Lancez votre carrière dans les opérations bancaires et financières Si vous souhaitez bâtir une carrière dans le secteur bancaire, les services financiers et les opérations, cette occasion représente une excellente opportunité d’acquérir une expérience pratique dans le soutien aux activités de prêts hypothécaires, de gestion des prêts, d’opérations de financement et d’administration du crédit au sein d’un environnement mondial de services financiers. Ce poste est idéal pour les nouveaux diplômés et les professionnels en début de carrière qui sont analytiques, rigoureux et désireux de développer une expertise en opérations de prêt, gestion des risques, service à la clientèle et transactions financières. À propos de cette opportunité À titre d’ Analyste des opérations bancaires , vous soutiendrez les activités de financement hypothécaire de type warehouse lending ainsi que les opérations de gestion des prêts, tout en collaborant étroitement avec les parties prenantes internes, les clients, les dépositaires et les équipes opérationnelles. Vous jouerez un rôle important dans les activités de financement, de règlement, de rapprochement, de gestion des garanties, de surveillance des risques et de contrôle opérationnel. Ce poste offre une exposition complète au cycle de vie du crédit et constitue une excellente base pour une carrière à long terme dans les opérations bancaires, les services de crédit et les institutions financières. Principales responsabilités Soutenir les activités de financement hypothécaire de type warehouse lending , de gestion des prêts, de financement et de règlement. Traiter et rapprocher les transactions financières, les mouvements de trésorerie et les comptes d’attente ( suspense accounts ). Surveiller les risques opérationnels, enquêter sur les anomalies et escalader les problèmes au besoin. Maintenir des dossiers exacts et assur

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Success Role Summary The Director of Customer Success is responsible for the health, retention, growth, and overall success of a portfolio of strategic customer relationships. This leader oversees a team of Customer Success Managers and serves as the operational and commercial leader for their segment, ensuring customers realize measurable value while protecting and expanding revenue. The Director partners closely with Sales, Product, TAMs, Specialist Business Leaders, Operations, and Support to drive customer outcomes, manage risk, and identify growth opportunities. Key Responsibilities Customer Retention and Growth Own renewal, retention, and expansion performance across assigned accounts. Ensure customers achieve measurable business outcomes and realize value from Mastercard solutions. Identify churn risks early and lead mitigation strategies. Partner with Sales to drive expansion opportunities and support commercial negotiations. Maintain accurate forecasts for renewals, risks, and growth opportunities. Strategic Customer Leadership Oversee a portfolio of high-value customer relationships through direct engagement and team leadership. Act as an executive sponsor for strategic accounts. Guide Executive Business Reviews and customer success planning