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Active3d ago

Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)

Block·📍 Toronto, Ontario, Canada

Employment

Full-Time

Work mode

On-site

Experience

ENTRY LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Team: Apollo — Block Applied R&D Location: Remote (US / Canada) Duration: Fall/Winter 2026 co-op — 8 months, flexible start September 2026 Level: Graduate student (MS or PhD, returning to your program after the co-op) About Apollo Apollo leads Block's efforts to build the Customer World Model (CWM) : a continuously evolving representation of each customer's goals, context, history, constraints, and likely future needs. The CWM powers proactive intelligence across Block's ecosystem. Instead of customers navigating products in search of features, intelligence observes their world, understands what matters, anticipates what comes next, and initiates actions on their behalf. We believe the next generation of AI products will not be defined by chat interfaces or isolated agents. They will be defined by rich world models that enable systems to reason over a customer's evolving state, make bett

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What they are looking for

Skills & requirements

Qualification

About the role We're hiring a small cohort of graduate research interns to help build the foundations of proactive intelligence; Required Currently enrolled in an MS or PhD program in Computer Science, Machine Learning, Statistics, Mathematics, Operations Research, or a related field, and returning to that program after the co-op

Department · Risk - Risk ML & DS

Hiring company

Block

Technology

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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