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Role overview
Job description
Role Overview: Responsible for the end-to-end performance of multiple Supertails clinics within an assignedzone, driving revenue, profitability, operational excellence, clinical quality, customer experience and people performance. Key Responsibilities: * Own zone-level revenue, P&L, productivity and operational KPIs across multiple clinics. * Lead and coach Centre Managers and clinic leadership teams, driving accountability andperformance. * Ensure consistent adherence to SOPs, clinical protocols, safety, hygiene and compliancestandards. * Conduct regular clinic reviews and audits; identify gaps and drive corrective actions. * Partner with Clinical, HR, Finance, Marketing, CX, Supply Chain and Infrastructure teams toachieve business objectives. * Drive customer experience, NPS/CSAT, repeat visits and complaint resolution. * Analyse clinic performance, identify growth opportunities and im
…About this listing
- Source: Petfully's official careers site (via Keka) · last confirmed on the source 30 Oct 2026
- Posted 11 Sept 2026
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What they are looking for
Skills & requirements
Department · Healthcare - Corporate
Hiring company
Petfully
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₹4.5L – ₹6.5L/yr
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