Associate Customer Success Manager

About GoKwik GoKwik is building the growth operating system for D2C and eCommerce brands, enabling businesses to optimise checkout, reduce RTO, power payments, drive retention, and unlock post-purchase engagement. With 15,000+ merchants globally and a growing presence across India, the UK, Europe, and the US, GoKwik is building technology and financial infrastructure that powers the next generation of digital commerce. KwikEngage is GoKwik’s WhatsApp Commerce Suite, helping D2C brands drive customer engagement, improve retention, increase conversions, and build stronger customer relationships through WhatsApp. Why This Role Matters As an Associate Customer Success Manager for KwikEngage, you will play a key role in helping D2C brands adopt the platform, drive engagement, and achieve measurable business outcomes. You will work closely with customers to understand their goals, support onbo