Applying for Associate Principal Technical Support Engineer at Saviynt? Compare this live job with your resume first.

🎯 Tailor my resume
←Jobiba.Me
S
Active4mo ago

Associate Principal Technical Support Engineer

Saviynt·📍 Bengaluru, India

Employment

FULL TIME

Work mode

Hybrid

Experience

10+ years

Salary

Not disclosed

Salary not disclosed

Check market pay for comparable Associate Principal Technical Support Engineer roles before applying.

Salary →
OverviewRequirementsCompanySimilar jobs

Role overview

Job description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. WHAT YOU WILL BE DOING
  • Identify, debug and troubleshoot break fix issues and take it to a resolution
  • Automate the proactive detection and prevention of SLA breaches, outages, and issues, before it impacts customers
  • Configure observability and monitoring platforms to send actionable alerts, and create automated SOPs for such alerts
  • Provide Level 4 support for the system within agreed service levels
  • Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the services area
  • Provide daily/weekly report for overall health of the cloud platform and effectiveness of automation, monitoring for incident prevention and resolution
  • Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation
  • Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings

WHAT YOU BRING
  • 10+ years Experience in a Software Support role.
  • Strong understanding of Cloud offerings - AWS or Azure preferred
  • Hands-on experience in internals of cloud components (ex. Public Cloud, Containers,
  • Kubernetes, Applications, APIs)
  • Database : Extensive experience in database operations & SQL
  • Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)
  • Experience working with global Customers and strong customer focus
  • Excellent written and verbal communication skills
  • Knowledge of Application Performance Monitoring (APM) and Site Reliability Engineering(SRE)
    • Identity and Access Management domain knowledge is a preference
    • Hands-on implementation/maintenance experience of the IGA platform is a preference
      • IGA: Saviynt or Sailpoint or relevant Experience with SSL Certificates and SSO technologies is a preference
        • Bachelor’s degree or an equivalent experience
        • 10+ years of industry experience in design, development, customization, configuration, deployment of cloud platforms, automation frameworks, database systems.
          • Experience in one of the public cloud platforms – AWS or Azure
          • Passionate about operating and scaling cloud services per the expected SLA and constantly looking into data for operational insights
          • Knowledge of Java/J2EE and SQL Experience with ticketing systems, monitoring and automation platforms ex: Freshdesk, Datadog, Prometheus, Grafana, RunDeck
          • Understanding of SLAs and the importance of being within SLAs

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Security & ComplianceThis role requires adherence to Saviynt’s information security and privacy policies and procedures, including annual security training. Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About this listing

  • Source: Saviynt's official careers site (via Lever) · last confirmed on the source 7 Nov 2026
  • Posted 17 Jun 2026

Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.

Is this job safe?How we check jobsReport this job

What they are looking for

Skills & requirements

javascript →python →java →sql →aws →azure →kubernetes →ai →

Qualification

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Department · Support

Hiring company

Saviynt

Technology

Discover Zuma by Saviynt, the enterprise AI security platform that secures every identity and enables confident AI development through comprehensive governance and risk management solutions.

Company profile →Open jobs →Company site ↗

Related opportunities

Similar active roles

Relevant, currently active roles for this market.

All jobs →

🔔 Get job alerts

New Technical Support Engineer jobs in Bengaluru, India, straight to your inbox.

No spam · Unsubscribe anytime