Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Retail Supervisor will play a critical role in driving store and venue sales results and delivering the ultimate fan experience on game day. ROLE OVERVIEW The Retail Supervisor partners with the store Leadership team to lead the front-line part-time retail team — including Retail Associates and Retail Leads — across daily operations, coaching, and game day execution. This role carries full Manager on Duty responsibilities and operates on a full-time schedule that includes days, nights, weekends, and extended hours during events. The Retail Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: Partner with store Leadership on key business decisions, including revenue targets, per cap, and units per transaction (UPT), providing recommendations grounded in observed operational data. Communicate expectations clearly for assignments and projects to the part-time retail team, ensuring alignment acro
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Role overview
Job description
As an Associate ProAssure Systems Specialist, you will support the implementation and administration of Stryker's Vocera solution. You will be the go-to resource for nurses and clinicians at the customer site to train them on our hands-free communication product. Your workflow knowledge, people skills and troubleshooting ability help us deliver on Stryker’s mission to make healthcare better.
Primary work location: 1601 Southwest Archer Road, Gainesville, FL 32608
What you will do:
- Manage multiple Vocera databases and establish and document processes for maintaining data integrity; Work with clinical departments to keep various database entities current
- Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices
- Manage Vocera devices: Maintain accurate inventory records, manage the RMA process and spares pool and document all processes
- Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training
- Provide on-site support for reporting and resolving end user issues, including issues with Vocera equipment, database and training and answer end user questions
- Provide on-site support for troubleshooting, resolving, and reporting technical issues and collaborate with Vocera Technical Support and customer’s support organization to resolve technical issues
- Maintain clear documentation on status and resolution of issues using Vocera’s chosen case management software
- Collaborate with the customer to develop and administer end user satisfaction programs, including regular end user satisfaction surveys, per the customer’s guidelines
What you need:
Required:
- Bachelor's degree required or in lieu of degree, 6+ years additional relevant work experience; Preference will be given for degrees in Nursing, Business or IT
- Minimum 2 years clinical or healthcare IT (HIT) experience required
- Must be a US Citizen
Preferred:
- Prior experience supporting clinical end users through rounding and training
- Experience with clinical workflow analysis and design
- Proficient with Microsoft Office Suite
United States of America Pay Ranges:
- USN: $77,700 - $129,500 USD Annual
- US5: $81,600 - $136,000 USD Annual
- US10: $85,500 - $142,500 USD Annual
- US15: $89,400 - $148,900 USD Annual
- US20: $93,200 - $155,400 USD Annual
- US30: $101,000 - $168,400 USD Annual
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
What they are looking for
Skills & requirements
Qualification
Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status
Hiring company
Stryker
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