Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spir
…About this listing
- Source: Fanatics Commerce's official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
- Posted 28 Oct 2026
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What they are looking for
Skills & requirements
Qualification
5 years of experience in a technical support role, preferably in a corporate environment, including direct experience supporting executives or VIPs Demonstrated, hands-on experience with live event AV production, including audio mixers, stage lighting, multi-camera PTZ systems, video switching, video walls, and live streaming / broadcast platforms (a core requirement of the role) Strong knowledge of Windows and macOS, JAMF, Microsoft 365, Azure Active Directory, Microsoft Exchange Admin Center, and Microsoft Intune / Endpoint Manager, with hands-on Active Directory and Azure AD administration Strong networking knowledge, including TCP/IP, DNS, DHCP, VPN, and troubleshooting, with attention to bandwidth and reliability for live streaming Proficiency in writing PowerShell scripts from scratch for user management, system diagnostics, and automation Exceptional communication and customer-service skills, with discretion, professionalism, and confidentiality when supporting senior executives in high-pressure situations Ability to work fully independently as the sole support contact in the Redwood City office, lift up to 50 lbs, use ladders, set up and tear down staging and production gea
Department · Commerce - Technology
Hiring company
Fanatics Commerce
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