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India· Full-time
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Salary not disclosed
Check market pay for comparable Billing Support Specialist roles before applying.
Role overview
Job description
About the Role We’re looking for a Billing Support Specialist to play a critical role in shaping our billing experience. You’ll take ownership of customer billing inquiries across EMEA, partnering directly with customers and working cross-functionally with our Billing Engineering team. Beyond resolving issues, you’ll help identify patterns, improve workflows, and contribute to product enhancements that scale. This role is ideal for someone who thrives in async, fast-paced environments and is excited about helping millions of customers. What You’ll Be Responsible for In this role, you’ll: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to usage optimization or disputes Debug/Identify user-specific issues such as failed payments, unsettled invoices, payment extensions Triage support cases including directing users to pre
…About this listing
- Source: Supabase's official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
- Posted 2 Nov 2026
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What they are looking for
Skills & requirements
sql
Qualification
You Might Be a Good Fit If You Experienced in customer support, with 2+ years of experience providing billing support to technical customers
Department · Engineering
Hiring company
Supabase
Technology
Build production-grade applications with a Postgres database, Authentication, instant APIs, Realtime, Functions, Storage and Vector embeddings. Start for free.
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