CI
1mo ago
Boston, Massachusetts, United States· Remote
$40K – $70K/yr
Customer Service
A&
Role overview
Job description
Do you enjoy exploring vacation destinations, comparing hotels and resorts, and helping others plan their travel experiences? We are looking for organized and motivated individuals interested in assisting clients with hotel reservations, vacation bookings, and coordinating travel arrangements.
This remote opportunity is ideal for someone who enjoys customer service, online research, and helping travelers find vacation options that match their preferences and budgets. Previous travel industry experience is not required, and training and resources are available to help you learn the booking process.
What You'll Do
Research hotels, resorts, and vacation accommodations based on client preferences and travel needs
Compare room categories, property amenities, locations, and available vacation options
Assist with hotel, resort, and vacation package reservations
Research destinations and help clients identify suitable travel options
Coordinate additional travel arrangements, including transportation, activities, and excursions when requested
Organize booking confirmations, itineraries, and important travel information
Communicate with clients regarding reservation details, updates, and important deadlines
Assist with reservation modifications and travel changes when needed
Maintain accurate and organized client and booking information
Stay informed about hotels, resorts, vacation destinations, and available travel resources
Provide professional support throughout the vacation planning and booking process
What We're Looking For
Opportunity Details
Remote work environment
Flexible scheduling
Entry-level friendly
Performance-based earnings tied to bookings
Training and ongoing educational resources
Opportunities to develop knowledge across hotels, resorts, all-inclusive vacations, cruises, and other areas of travel
f you enjoy discovering vacation destinations, researching accommodations, and helping others organize memorable travel experiences, we invite you to apply and learn more about the opportunity.
- Strong communication and customer service skills
- Good organization and attention to detail
- Comfortable researching and comparing travel options online
- Basic computer and internet proficiency
- Ability to work independently in a remote environment
- Willingness to learn booking platforms and travel resources
- Dependable and professional communication
- Interest in hotels, resorts, hospitality, vacations, or travel planning
No Previous Travel Experience Required
Previous hotel booking or travel industry experience is not required. Training, educational resources, and ongoing support are available to help you learn reservation procedures, travel supplier platforms, destination research, client communication, and vacation booking fundamentals.
About this listing
- Source: Aisles & Abroad's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
- Posted 19 Oct 2026
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What they are looking for
Skills & requirements
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
View the company profile, current openings and hiring details.
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