BPO - Call Center Patient Advocate (Onsite)

Navigating the best way to pay off a medical bill often takes a toll on patients on top of their existing health complications. As Patient Advocate, you are responsible for handling billing inquiries, resolving billing discrepancies, and easing the burden of collection for healthcare providers and their patients. A fast-paced job like this demands focus, effective time management, and genuine empathy for patients. This role is a good starting point for careers in healthcare and accounting, helping you develop the skills and knowledge needed to provide efficient and compliant services to healthcare providers and patients. See if this job is right for you. ⬇️ How You Spend Your Eight Hours Handle a high volume of phone calls and maintain patient database Maintain daily work queues and documentation Provide technical assistance with agency issues, services, and programs Maintain and create