Role overview
Job description
Workplace Experience | Multi-Site Leadership | Client Partnership | Operational Excellence Location: New York City, NY Travel: Up to 25% Elevate the Workplace Experience SPS is seeking a highly polished, service-driven Client Manager to lead workplace experience and operational delivery for a high-profile investment firm account spanning multiple locations. This is a highly visible, high-impact leadership role for a leader who understands that exceptional workplace service goes beyond keeping an office running. You will help elevate the corporate experience across every touchpoint from executive and guest interactions to hospitality, events, facilities, mailroom services and day-to-day workplace operations. The ideal candidate brings a strong background in workplace experience, hospitality, facilities, concierge services, office services or another premium client-facing environment, alon
…About this listing
- Source: SPS North America's official careers site (via Greenhouse) · last confirmed on the source 27 Oct 2026
- Posted 17 Sept 2026
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What they are looking for
Skills & requirements
Qualification
Ensure required vendor compliance and Certificate of Insurance (COI) requirements are maintained and current; Bachelor's degree in business, hospitality, facilities management or a related field preferred, or equivalent professional experience
Hiring company
SPS North America
About SPS Join an award-winning workplace where innovation, career growth, and exceptional client service come together. At SPS, you'll have opportunities to build new skills, advance your career, and make a meaningful impact while supporting some of North America's leading organizations. SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. We are committed to delivering exceptional service to our clients while creating rewarding career opportunities for our employees. We invest in our people through professional development, ongoing learning, and competitive benefits, empowering team members to grow their skills, build meaningful careers, and achieve their full potential. Recent Company Recognition for SPS Named one of the world’s top outsourcing companies by the International Association of Outsourcing Professionals for 14 consecutive years (2013-2026) Top 100 Inspiring Workplaces North America – Inspiring Workplaces Group (2026) Most Innovative Company of the Year – Gold award – American Business Awards (2026) Outstanding Customer Experience – Platinum award – Titan Business Awards (2026) Best Corporate Training Program – Gold award – Globee Awards (2025) Outstanding Organizational Strategy – Gold award – Noble Business Awards (2025) Best HR Strategy: Elevate training program – Platinum level – Titan Business Awards (2024) Job Posting Statement SPS posts all open jobs on its website. We do not send unsolicited checks to prospective applicants nor ask applicants to forward or return funds to us. Please be aware of possible scams if you receive an unsolicited outreach from SPS. Additionally, in accordance with certain state and local law, if a pay range is provided this amount is SPS's reasonable estimate for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills. To view our privacy policy, click on the link below: Data Privacy Statement Ready to Join Our Team? Explore our current openings and discover how you can build a rewarding career with SPS. We look forward to learning more about you.
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