MA
Portland, Oregon, United States
$170K – $210K/yr
AccountingFinance
SN
Role overview
Job description
The Client Service Associate sits on-site with the client and ensures the security and preservation of records. Key Responsibilities: Monitor and listen to customers to understand inquiries and requests in order to provide accurate information and prompt assistance File and retrieve documents as required either, hard copy, electronically or microfiche Coordinate information creation, receipt, storage retrieval and disposition Catalog electronic records in accordance with established procedures and records management standards. Ensure security and preservation of records in records centers and inactive records Exhibit excellence in customer service and the ability to serve others Ensure application of retention schedules to inactive records Answer verbal, telephone, written and E-mail inquiries, regarding records requests in an efficient manner Prepare new files within the records system
…About this listing
- Source: SPS North America's official careers site (via Greenhouse) · last confirmed on the source 27 Oct 2026
- Posted 20 Oct 2026
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What they are looking for
Skills & requirements
Qualification
High School Diploma or equivalent Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc. Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.) Ability to lift or move 40 lbs. or greater frequently Travel: No travel required. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hiring company
SPS North America
About SPS Join an award-winning workplace where innovation, career growth, and exceptional client service come together. At SPS, you'll have opportunities to build new skills, advance your career, and make a meaningful impact while supporting some of North America's leading organizations. SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. We are committed to delivering exceptional service to our clients while creating rewarding career opportunities for our employees. We invest in our people through professional development, ongoing learning, and competitive benefits, empowering team members to grow their skills, build meaningful careers, and achieve their full potential. Recent Company Recognition for SPS Named one of the world’s top outsourcing companies by the International Association of Outsourcing Professionals for 14 consecutive years (2013-2026) Top 100 Inspiring Workplaces North America – Inspiring Workplaces Group (2026) Most Innovative Company of the Year – Gold award – American Business Awards (2026) Outstanding Customer Experience – Platinum award – Titan Business Awards (2026) Best Corporate Training Program – Gold award – Globee Awards (2025) Outstanding Organizational Strategy – Gold award – Noble Business Awards (2025) Best HR Strategy: Elevate training program – Platinum level – Titan Business Awards (2024) Job Posting Statement SPS posts all open jobs on its website. We do not send unsolicited checks to prospective applicants nor ask applicants to forward or return funds to us. Please be aware of possible scams if you receive an unsolicited outreach from SPS. Additionally, in accordance with certain state and local law, if a pay range is provided this amount is SPS's reasonable estimate for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills. To view our privacy policy, click on the link below: Data Privacy Statement Ready to Join Our Team? Explore our current openings and discover how you can build a rewarding career with SPS. We look forward to learning more about you.
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