Client Success Lead at Retail Insights

About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media ( https://www.united-media.com/ ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. Context for the Role You’ll have the chance to shape and execute the company's client success strategy, collaborate with talented teams, and make a tangible impact on the company’s success. With a rapidly expanding market presence, this role offers both challenge and reward, providing the opportunity to lead a high-performing team while directly influencing the company's continued expansion. If you're passionate about scaling a business and being part of a forward-thinking company, this is the perfect time to join and make your mark. You will report directly to the Founder / CEO in this newly created position and will be tasked to scale the client success and operations departments, while getting the chance to impact all areas of the business at this exciting early growth stage. Specifically, you will become an integral part of the management team and work closely with the founders and be responsible for Responsibilities As an essential member of the leadership team, you will be accountable for delivery to all clients. You and your team will be responsible for onboarding new clients, managing the delivery process and reporting performance to clients. This role is a critical part of the company continued growth and success. Team Leadership: Manage, grow and mentor the client success team, fostering a collaborative, top performing and innovative work environment. Set clear goals and expectations and evaluate team performance. Enabling exp

About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media ( https://www.united-media.com/ ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. Context for the Role You’ll have the chance to shape and execute the company's client success strategy, collaborate with talented teams, and make a tangible impact on the company’s success. With a rapidly expanding market presence, this role offers both challenge and reward, providing the opportunity to lead a high-performing team while directly influencing the company's continued expansion. If you're passionate about scaling a business and being part of a forward-thinking company, this is the perfect time to join and make your mark. You will report directly to the Founder / CEO in this newly created position and will be tasked to scale the client success and operations departments, while getting the chance to impact all areas of the business at this exciting early growth stage. Specifically, you will become an integral part of the management team and work closely with the founders and be responsible for Responsibilities As an essential member of the leadership team, you will be accountable for delivery to all clients. You and your team will be responsible for onboarding new clients, managing the delivery process and reporting performance to clients. This role is a critical part of the company continued growth and success. Team Leadership: Manage, grow and mentor the client success team, fostering a collaborative, top performing and innovative work environment. Set clear goals and expectations and evaluate team performance. Enabling exp

Are you ready to unleash your entrepreneurial spirit and be a part of an exciting start-up revolution as the main driver for its growth and success? About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. The Opportunity. As a Chief-of-Staff, you will run, grow and manage all aspects of Retail Insights. You will be responsible for building and leading a world-class team, ensuring the successful execution of the conference and strategy of the brand. You’ll want this job if you possess strong leadership skills, excellent communication abilities, highly ambitious, forward-thinking and driven to inspire and lead a team. You are someone who is thrilled to work in a fast-paced environment and wants to scale the company rapidly. Responsibilities : Recruit, build and develop a high-performing team. Build an ecosystem and deliver outstanding products. Set clear expectations, establish goals, and provide ongoing detailed feedback and performance evaluations. Execute the strategy at a rapid pace. Develop the company’s brand as the go-to place for inspiration, knowledge and networking. Oversee planning, execution, and completion of conferences within the designated timelines and budget constraints. Assign tasks to team members in each department, monitor progress, and ensure project objectives are achieved. Identify opportunities to expand business with existing clients and collaborate with business development teams for new client acquisition. What we offer you You’ll be working in person a

Are you ready to unleash your entrepreneurial spirit and be a part of an exciting start-up revolution as the main driver for its growth and success? About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. The Opportunity. As a Founder Associate, you will run, grow and manage all aspects of Retail Insights. You will be responsible for building and leading a world-class team, ensuring the successful execution of the conference and strategy of the brand. You’ll want this job if you possess strong leadership skills, excellent communication abilities, highly ambitious, forward-thinking and driven to inspire and lead a team. You are someone who is thrilled to work in a fast-paced environment and wants to scale the company rapidly. Responsibilities : Recruit, build and develop a high-performing team. Build an ecosystem and deliver outstanding products. Set clear expectations, establish goals, and provide ongoing detailed feedback and performance evaluations. Execute the strategy at a rapid pace. Develop the company’s brand as the go-to place for inspiration, knowledge and networking. Oversee planning, execution, and completion of conferences within the designated timelines and budget constraints. Assign tasks to team members in each department, monitor progress, and ensure project objectives are achieved. Identify opportunities to expand business with existing clients and collaborate with business development teams for new client acquisition. What we offer you You’ll be working in perso

Are you ready to unleash your entrepreneurial spirit and be a part of an exciting start-up revolution as the main driver for its growth and success? About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. The Opportunity. As a Management Associate, you will run, grow and manage all aspects of Retail Insights. You will be responsible for building and leading a world-class team, ensuring the successful execution of the conference and strategy of the brand. You’ll want this job if you possess strong leadership skills, excellent communication abilities, highly ambitious, forward-thinking and driven to inspire and lead a team. You are someone who is thrilled to work in a fast-paced environment and wants to scale the company rapidly. Responsibilities : Recruit, build and develop a high-performing team. Build an ecosystem and deliver outstanding products. Set clear expectations, establish goals, and provide ongoing detailed feedback and performance evaluations. Execute the strategy at a rapid pace. Develop the company’s brand as the go-to place for inspiration, knowledge and networking. Oversee planning, execution, and completion of conferences within the designated timelines and budget constraints. Assign tasks to team members in each department, monitor progress, and ensure project objectives are achieved. Identify opportunities to expand business with existing clients and collaborate with business development teams for new client acquisition. What we offer you You’ll be working in pe

Are you ready to unleash your entrepreneurial spirit and be a part of an exciting start-up revolution as the main driver for its growth and success? About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. The Opportunity. As a Founder Associate, you will run, grow and manage all aspects of Retail Insights. You will be responsible for building and leading a world-class team, ensuring the successful execution of the conference and strategy of the brand. You’ll want this job if you possess strong leadership skills, excellent communication abilities, highly ambitious, forward-thinking and driven to inspire and lead a team. You are someone who is thrilled to work in a fast-paced environment and wants to scale the company rapidly. Responsibilities : Recruit, build and develop a high-performing team. Build an ecosystem and deliver outstanding products. Set clear expectations, establish goals, and provide ongoing detailed feedback and performance evaluations. Execute the strategy at a rapid pace. Develop the company’s brand as the go-to place for inspiration, knowledge and networking. Oversee planning, execution, and completion of conferences within the designated timelines and budget constraints. Assign tasks to team members in each department, monitor progress, and ensure project objectives are achieved. Identify opportunities to expand business with existing clients and collaborate with business development teams for new client acquisition. What we offer you You’ll be working in perso