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Active11mo ago

Client Support Specialist

Transperfect·📍 Manila, National Capital Region, Philippines

Employment

FULL TIME

Work mode

On-site

Experience

2–3 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About the Role We’re looking for a Client Support Specialist to join our growing support team. In this role, you’ll be the first point of contact for our clients, helping them solve issues, learn the platform, and get the most value from Wordbee. You’ll work closely with colleagues across Product, Operations, and Sales to ensure that every client interaction is clear, timely, and helpful. This position is ideal for someone who enjoys troubleshooting, communicating with people from around the world, and continuously learning about new tools and workflows. Key Responsibilities Respond to client questions and support tickets with professionalism and care. Diagnose and resolve common platform or workflow issues. Escalate complex problems to senior support or product teams when needed. Contribute to internal documentation and help center articles. Share feedback and insights from clients to h

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About this listing

  • Source: Transperfect's official careers site (via Recruitee) · last confirmed on the source 29 Oct 2026
  • Posted 1 Dec 2025

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What they are looking for

Skills & requirements

Qualification

Required Qualifications 2–3 years of experience in client or technical support, ideally for a SaaS or technology-based company

Department · Client Services

Hiring company

Transperfect

Media & Marketing

AI acceleration, smart technology, and human precision that power the world’s leading organizations.

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