Role overview
Job description
About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Client Support team at Stitch Fix is committed to delivering an exceptional client experience that is easy, helpful, and personalized. Our Client Support Operations team focuses on delivering high-quality service while continuously improving the effectiveness of our global support operations. As a Client Support Team Lead , you will lead, develop, and motivate a remote team of 8–12 Client Support Coordinators responsibl
…About this listing
- Listed from Stitch Fix's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 19 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Requirements 4+ years of customer or client support experience across multiple service channels, including phone, email, and chat, with at least 2–3 years of experience directly leading client-facing teams
Department · Client Experience
Hiring company
Stitch Fix
At Stitch Fix, our mission is to help people discover the styles they will love that fit perfectly so they always look and feel their best. To deliver on our mission, we foster a culture that is client-obsessed, where we dream big together and act boldly to redefine what's possible in personalized shopping. We're fixing the way people shop for what they love - and we need your big ideas. If you work with heart, hustle and a high bar, we just might be the perfect fit.
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